ucbears22 Posted April 1, 2017 #1 Share Posted April 1, 2017 I went on a RCI cruise a couple weeks ago and while on board i booked another cruise. When i booked onboard i got OBC. I just checked the price of the cruise and it has gone down but the sale is with NO OBC. If i call RCI and say to them there is a price drop, can they adjust, will they drop the price but take away the OBC. I was told when i booked on board that I couldnt lose the OBC, only if i booked an entirely new cruise. Link to comment Share on other sites More sharing options...
floatel_lvr Posted April 1, 2017 #2 Share Posted April 1, 2017 I went on a RCI cruise a couple weeks ago and while on board i booked another cruise. When i booked onboard i got OBC. I just checked the price of the cruise and it has gone down but the sale is with NO OBC. If i call RCI and say to them there is a price drop, can they adjust, will they drop the price but take away the OBC. I was told when i booked on board that I couldnt lose the OBC, only if i booked an entirely new cruise. Just call and ask. That is the best way to make sure. Link to comment Share on other sites More sharing options...
Merion_Mom Posted April 1, 2017 #3 Share Posted April 1, 2017 I went on a RCI cruise a couple weeks ago and while on board i booked another cruise. When i booked onboard i got OBC. I just checked the price of the cruise and it has gone down but the sale is with NO OBC. If i call RCI and say to them there is a price drop, can they adjust, will they drop the price but take away the OBC. I was told when i booked on board that I couldnt lose the OBC, only if i booked an entirely new cruise. You should not lose the book-onboard-OBC. Link to comment Share on other sites More sharing options...
Vagabond Oldies Posted April 1, 2017 #4 Share Posted April 1, 2017 You will lose your OBC if there is any adjustment to your fare. RCI will state that the original on board price is cheaper if you take the OBC into consideration. Sent from my SM-A500YZ using Forums mobile app Link to comment Share on other sites More sharing options...
marci22 Posted April 1, 2017 #5 Share Posted April 1, 2017 You will lose your OBC if there is any adjustment to your fare. RCI will state that the original on board price is cheaper if you take the OBC into consideration. You shouldn't lose the onboard booking obc. Even if the new cruise is cheaper. It may be adjusted (up or down) if your cruise length or cabin category changes. Link to comment Share on other sites More sharing options...
Ken at the beach Posted April 1, 2017 #6 Share Posted April 1, 2017 You could have received two different types of OBC when you booked on board. For certain you would have received the next cruise OBC which will transfer with you to your new booking and will remain if you call for price drops. You may also have received promotional OBC depending on what "sale" Royal was running at the time. You would lose this if you call in for any price drops or move your cruise to another date. Link to comment Share on other sites More sharing options...
Clarea Posted April 1, 2017 #7 Share Posted April 1, 2017 I went on a RCI cruise a couple weeks ago and while on board i booked another cruise. When i booked onboard i got OBC. I just checked the price of the cruise and it has gone down but the sale is with NO OBC. If i call RCI and say to them there is a price drop, can they adjust, will they drop the price but take away the OBC. I was told when i booked on board that I couldnt lose the OBC, only if i booked an entirely new cruise. It's confusing because your OBC may be a combination of that from booking on board and also from any promo that mughr have been running So you could lose that part of the OBC from any promo that is gone now, but you should not lose that part of the OBC coming from booking on board. Link to comment Share on other sites More sharing options...
Biker19 Posted April 1, 2017 #8 Share Posted April 1, 2017 As is the case with many other issues, call back and you'll likely get a different answer. Link to comment Share on other sites More sharing options...
ucbears22 Posted April 1, 2017 Author #9 Share Posted April 1, 2017 UPDATE: so i just called royal caribbean and they did give me the lower price and i also got to keep the OBC credit. Since i book onboard the rep said I will also have that OBC no matter what. Link to comment Share on other sites More sharing options...
Clarea Posted April 1, 2017 #10 Share Posted April 1, 2017 UPDATE: so i just called royal caribbean and they did give me the lower price and i also got to keep the OBC credit. Since i book onboard the rep said I will also have that OBC no matter what. Excellent, thanks for reporting back.:) Link to comment Share on other sites More sharing options...
southerngirl8 Posted April 3, 2017 #11 Share Posted April 3, 2017 I got an alert about a price drop called RCL- I got the price drop and did lose my OBC. Since my price drop totaled $233 and the obc I lost was only $50. - in mho- it was a no brainer- I took the price drop! I think it all depends on your original booking. Link to comment Share on other sites More sharing options...
Shocked91 Posted April 3, 2017 #12 Share Posted April 3, 2017 UPDATE: so i just called royal caribbean and they did give me the lower price and i also got to keep the OBC credit. Since i book onboard the rep said I will also have that OBC no matter what. Wish us in the UK had this option. Link to comment Share on other sites More sharing options...
Debitoo Posted April 3, 2017 #13 Share Posted April 3, 2017 I too called today and received a price drop on a cruise I booked 2 weeks ago on the Harmony. I did not lose the OCB that I received from that booking. Link to comment Share on other sites More sharing options...
Biker19 Posted April 4, 2017 #14 Share Posted April 4, 2017 Wish us in the UK had this option. You do, you just have to book with a US TA. Link to comment Share on other sites More sharing options...
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