Thorben-Hendrik Posted May 26, 2017 Author #76 Share Posted May 26, 2017 Hmmm so far nobody got any information or a cancellation notice - wonder if they really had a confirmed booking?! Maybe they were just trying to book but got rejected....:confused: Link to comment Share on other sites More sharing options...
Wansbrough Posted May 26, 2017 #77 Share Posted May 26, 2017 Hmmm so far nobody got any information or a cancellation notice - wonder if they really had a confirmed booking?!Maybe they were just trying to book but got rejected....:confused: My apologies, I have just re read their e-mail. :o So we are less pleased about being messed around with a TA back from the States next year though as we booked it when it got released, and it has since been withdrawn from sale Looks like they are in the same boat as you. I hope something is announced soon for everyone's benefit. Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 26, 2017 Author #78 Share Posted May 26, 2017 This really seems to take for ever this time! It has now been more than 6 weeks since they pulled that sailing from sales! Link to comment Share on other sites More sharing options...
slg1979 Posted May 26, 2017 #79 Share Posted May 26, 2017 Maybe next week.. we'll see. Lol. I heard the navigator had a really rough crossing this year. Wonder how this sailing will deploy Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 26, 2017 Author #80 Share Posted May 26, 2017 I was also thinking next week - as they release new sailings on Tuesday! Lets hope they will contact us soon - really need to get going with the flights on our plan B if this sailing moves in a direction we do not like! Link to comment Share on other sites More sharing options...
slg1979 Posted May 26, 2017 #81 Share Posted May 26, 2017 I was also thinking next week - as they release new sailings on Tuesday!Lets hope they will contact us soon - really need to get going with the flights on our plan B if this sailing moves in a direction we do not like! Have to ask.. what is ur plan B ? We're doing mariner as plan B Barcelona to miami Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 26, 2017 Author #82 Share Posted May 26, 2017 We would do the Navigator TA....Miami to Southampton Link to comment Share on other sites More sharing options...
Brit-Cruiser Posted May 26, 2017 #83 Share Posted May 26, 2017 I have called so many times & get a different response each time. I decided today to send an email to Michael Bayley & see if he would enlighten me. I have just received the following response: " Dear Mrs. FXXXXXXX Thank you for contacting the Executive Offices of Royal Caribbean International. Your correspondence to Mr. Bayley was forwarded to my attention upon review, and I welcome the opportunity to respond on his behalf. I regret to learn of the concerns shared and genuinely apologize. We are currently reviewing your correspondence and will follow up with you upon the completion of our review. Thank you, Mrs. XXXXXXX, for reaching out to us. We look forward to communicating with you in the near future." It's not giving anything away, but at least we may get a definitive answer, sooner as opposed to later, now that the CEO's office are involved. Here's hoping. Link to comment Share on other sites More sharing options...
newcruzer2 Posted May 27, 2017 #84 Share Posted May 27, 2017 I have called so many times & get a different response each time. I decided today to send an email to Michael Bayley & see if he would enlighten me. I have just received the following response: " Dear Mrs. FXXXXXXX Thank you for contacting the Executive Offices of Royal Caribbean International. Your correspondence to Mr. Bayley was forwarded to my attention upon review, and I welcome the opportunity to respond on his behalf. I regret to learn of the concerns shared and genuinely apologize. We are currently reviewing your correspondence and will follow up with you upon the completion of our review. Thank you, Mrs. XXXXXXX, for reaching out to us. We look forward to communicating with you in the near future." It's not giving anything away, but at least we may get a definitive answer, sooner as opposed to later, now that the CEO's office are involved. Here's hoping. Thanks for posting. Thanks to anyone...with the patience to call or email. Link to comment Share on other sites More sharing options...
Brit-Cruiser Posted May 27, 2017 #85 Share Posted May 27, 2017 Just had an email from RCI. The cruise has been cancelled. Options offered are Serenade or Navigator. Link to comment Share on other sites More sharing options...
Biker19 Posted May 27, 2017 #86 Share Posted May 27, 2017 Let the negotiations begin. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
GiggleBee Posted May 27, 2017 #87 Share Posted May 27, 2017 Gutted its cancelled! Dont really fancy navigator or serenade :( Link to comment Share on other sites More sharing options...
Brit-Cruiser Posted May 27, 2017 #88 Share Posted May 27, 2017 They are offering $200 obc for suites and $100 for all other cabins. Link to comment Share on other sites More sharing options...
Brit-Cruiser Posted May 27, 2017 #89 Share Posted May 27, 2017 Email in full. Important changes to your booking on Independence of the Seas . 5th May 2018 Your booking reference Thank you for choosing Royal Caribbean for your cruise vacation. Independence of the Seas, the ship on which you.ve booked your transatlantic vacation, is scheduled for renovation in April 2018. The schedule for the renovation has been extended and we need to cancel the 5th May 2018 transatlantic sailing. I realise that this change will be disappointing and I am sorry for the disruption this may cause to your holiday plans. Detailed below is a list of options that are available to you as an alternative. Please take a moment to consider what you wish to do and let us know by no later than 5:30 PM on 12th June 2017. Your options: A. You can change on one of the selected ship and cruise dates below. You will be allocated the same type of accommodation and can book at the protected or best available rate. As with all bookings, this is subject to there being suitable availability. Price protection is limited to the cruise fare only. Taxes, fees, gratuities and other non-cruise fare items are subject to prevailing rates regardless of the sailing chosen. Ship Sail Date Serenade of the Seas 20th April 2018 Navigator of the Seas 22th April 2018 B. You can change to any other Royal Caribbean International sailing, subject to availability. If the new cruise is more expensive, then guests will be responsible for paying the difference. If the new cruise is less expensive, guests will receive a refund for the difference. We will be happy to help you find a suitable replacement holiday. OR C. You have the right to receive a full refund of all the money paid to Royal Caribbean International, refunded to the original form of payment. If you choose to change (option A or B), we will be pleased to give you an on board credit for the new sailing for: $200 per suite for Category Suites $100 per stateroom for Categories Inside, Outside and Balcony. The on board credit is being offered as recognition for the alteration to your plans and for any disappointment you have experienced. Please let us know what you have decided as soon as possible and no later than 5:30 PM on 12th June 2017. You can call us on 0844 493 4005, Monday to Friday, 9:00 AM to 5:30 PM. If you prefer, you can email a completed reply form to us at RoyalCustomerServiceUK@rccl.com or fax it to us on 01932 820 603. My team will be pleased to help you re-book or answer any questions you may have. Thank you for your understanding. We apologize for disrupting your vacation plans, and can assure you that your Royal Caribbean vacation will deliver the highest standards of service and quality for which we are known. We can.t wait to welcome you on board. Yours sincerely, Royal Caribbean Link to comment Share on other sites More sharing options...
molly361 Posted May 27, 2017 #90 Share Posted May 27, 2017 Wow, not much of an OBC offer for a 10 day sailing. We have gotten that same offer for a 5 day cruise that got cancelled. I also had a 7 day cruise cancelled and they were giving $200 for balcony and below and $300 for suites Link to comment Share on other sites More sharing options...
Beachammo Posted May 27, 2017 #91 Share Posted May 27, 2017 They are offering $200 obc for suites and $100 for all other cabins. That's half of what we got in OBC when Royal cancelled the April 2017 Rhapsody TA. Sent from my VS995 using Tapatalk Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 27, 2017 Author #92 Share Posted May 27, 2017 Well they need to do a TA anyway.....so it is kind of strange that they would not move it but cancel it?! Link to comment Share on other sites More sharing options...
NikC Posted May 27, 2017 #93 Share Posted May 27, 2017 I imagine the fact they haven't just rescheduled the TA means there will be a combination of a few more days in the dry dock (possibly using up those spare 5 days) then a non passenger TA with crew finishing work during the crossing? Link to comment Share on other sites More sharing options...
KDOG687 Posted May 27, 2017 #94 Share Posted May 27, 2017 I was looking forward to just a 10 day sailing myself dealing with my work schedule but I guess I'll just need a little more time off Sent from my H1611 using Forums mobile app Link to comment Share on other sites More sharing options...
GiggleBee Posted May 27, 2017 #95 Share Posted May 27, 2017 Wasnt there 5 days from when we go back till the next cruise? Why not just shift ours back 5 days? So it went from the 10th-20th instead? Link to comment Share on other sites More sharing options...
GiggleBee Posted May 27, 2017 #96 Share Posted May 27, 2017 Wasnt there 5 days from when we got back till the next sailing? Should have just postponed ours 5 days Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted May 27, 2017 Author #97 Share Posted May 27, 2017 So we would get the Navigator or Serenade for the same price we payed + $100 OBC? Link to comment Share on other sites More sharing options...
Saab4444 Posted May 27, 2017 #98 Share Posted May 27, 2017 I believe they changed the dry dock to Europe and make a non revenue transatlantic earlier for preparation. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
molly361 Posted May 27, 2017 #99 Share Posted May 27, 2017 So we would get the Navigator or Serenade for the same price we payed + $100 OBC? Yes Link to comment Share on other sites More sharing options...
Brit-Cruiser Posted May 27, 2017 #100 Share Posted May 27, 2017 I believe they changed the dry dock to Europe and make a non revenue transatlantic earlier for preparation. Sent from my iPhone using Forums mobile app Not exactly. The fees and taxes are more for the Navigator & The Serenade. The only protected part is the actually fare before those charges are added. Link to comment Share on other sites More sharing options...
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