QueenofKrakatoa Posted July 6, 2017 #1 Share Posted July 6, 2017 I just called C&A because I booked directly through them and I got a guy who barely spoke English. I was trying to take advantage of a price drop and the guy just wasn't understanding me. Has anyone else had this problem? Don't get me wrong, I know it's not the guy's fault...but can't Royal offer some kind of class for learning English? Link to comment Share on other sites More sharing options...
Clarea Posted July 6, 2017 #2 Share Posted July 6, 2017 See here: http://boards.cruisecritic.com/showthread.php?t=2517013 UK customers have been dealing with this for some time. Link to comment Share on other sites More sharing options...
QueenofKrakatoa Posted July 6, 2017 Author #3 Share Posted July 6, 2017 Yikes. I called again and got someone else, but they were also in Guatemala. Link to comment Share on other sites More sharing options...
MrsKC08 Posted July 6, 2017 #4 Share Posted July 6, 2017 Just another reason why I also go with a TA. Link to comment Share on other sites More sharing options...
Biker19 Posted July 6, 2017 #5 Share Posted July 6, 2017 Brush up on your Spanish. Link to comment Share on other sites More sharing options...
Ocean Dancer Posted July 6, 2017 #6 Share Posted July 6, 2017 This is gettin worse and not better.:eek: Link to comment Share on other sites More sharing options...
karena1 Posted July 6, 2017 #7 Share Posted July 6, 2017 Brush up on your Spanish. Why should I have to speak Spanish? I live in America! Give me reps that speak English. I am sorry but I should not have to adapt to them, they should have reps that speak English. Link to comment Share on other sites More sharing options...
deliver42 Posted July 6, 2017 #8 Share Posted July 6, 2017 It's all about the dollar to Royal. They probably pay about 25% in salaries in Guatemala. Link to comment Share on other sites More sharing options...
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