English Voyager Posted March 4, 2019 Author #76 Share Posted March 4, 2019 2 hours ago, Floridiana said: I was shocked when they said American cuisine, but it sounds delicious and is presented beautifully. American cuisine with a twist? Less than 40 days to the Hanseatic nature being christened. Link to comment Share on other sites More sharing options...
English Voyager Posted March 4, 2019 Author #77 Share Posted March 4, 2019 HL has posted a promotional video: Link to comment Share on other sites More sharing options...
Floridiana Posted March 5, 2019 #78 Share Posted March 5, 2019 10 hours ago, English Voyager said: American cuisine with a twist? More than that. American ingredients prepared by European chefs with a Japanese sensibility for presentation. That's my take on it. ;-) Link to comment Share on other sites More sharing options...
Rare steamboats Posted March 5, 2019 #79 Share Posted March 5, 2019 On 3/4/2019 at 3:15 PM, English Voyager said: Less than 40 days to the Hanseatic nature being christened. As of today HL Cruises announced that the christening ceremony on April 12th has to be cancelled. The maiden voyage so far still is going but passengers will have the right to cancel (full refund plus 50% future cruise credit). Due to delays in the shipyard they try to focus on getting the ship ready for the maiden voyage but it will be a challenge. I´ve checked their website but the press release is not yet available in English. steamboats Link to comment Share on other sites More sharing options...
English Voyager Posted March 5, 2019 Author #80 Share Posted March 5, 2019 2 hours ago, steamboats said: As of today HL Cruises announced that the christening ceremony on April 12th has to be cancelled. The maiden voyage so far still is going but passengers will have the right to cancel (full refund plus 50% future cruise credit). Due to delays in the shipyard they try to focus on getting the ship ready for the maiden voyage but it will be a challenge. I´ve checked their website but the press release is not yet available in English. steamboats I note that the count down clock has been removed from the, German language, website. Link to comment Share on other sites More sharing options...
Floridiana Posted March 29, 2019 #81 Share Posted March 29, 2019 Among our HL mailings yesterday: Brazil cruise from Buenos Aires to Belem March 6 - 27, 2020 on the inspiration No single supplements in categories 1- 8! Link to comment Share on other sites More sharing options...
Rare steamboats Posted March 29, 2019 #82 Share Posted March 29, 2019 News today... maiden voyage and second voyage had to be cancelled as the ship won´t be ready in time. First cruise will be now May 5th out of Hamburg (Hamburg Harbor Birthday). steamboats Link to comment Share on other sites More sharing options...
Floridiana Posted March 30, 2019 #83 Share Posted March 30, 2019 On 3/29/2019 at 10:58 AM, steamboats said: the ship won´t be ready in time The nature? Link to comment Share on other sites More sharing options...
Rare Catlover54 Posted March 31, 2019 #84 Share Posted March 31, 2019 8 hours ago, Floridiana said: The nature? Yes. I was booked on the second cruise, Lisbon to Dublin, disappointing. I got a confusing set of emails 3/29, late Friday PM in U.S. so no time to call Germany, the day final payment was due, first one in German saying they were sorry I cancelled and I would reveive a refund less penalties (!) and one in English saying my cruise is cancelled and all would be refunded for free ( no comment about why, did not say ship not ready). After the German one I thought maybe something had gone wrong with my final payment and was planning on trying to fix it. After the English one I realized something was wrong as it was inconsistent. Then I saw online the cruise had disappeared from the cruise list, and research showed seatrade notices that the early March maiden voyage was cancelled, now also the second. Now I have to cancel my prebooked flights and rearrange my schedule or find a new itineray on which I could fly into Lisbon and out of Dublin back to USA. Notification should have been clearer and not used the boilerplate cancellation form suggesting I was the one who had cxd. I will likely need a clear cruise cancellation statement to invoke Travelguard insurance reimbursement on my flight penalties. Very un-German customer communication, not orderly, not clear. Seatrade said pax would get 50% off a future cruise through 2021 on a new booking, so if true, that would be a consolation. Link to comment Share on other sites More sharing options...
Rare steamboats Posted March 31, 2019 #85 Share Posted March 31, 2019 9 hours ago, Floridiana said: The nature? Of course Hanseatic nature. That´s the one which was scheduled for April 12th. @Catlover54 Sorry to hear that you are affected by the cancellation (and the miscommunication). steamboats Link to comment Share on other sites More sharing options...
English Voyager Posted March 31, 2019 Author #86 Share Posted March 31, 2019 4 hours ago, Catlover54 said: Seatrade said pax would get 50% off a future cruise through 2021 on a new booking, so if true, that would be a consolation. As yet no press release on HL's English language website. On it's German language website is the following press release which states, if I have understood it correctly, that the offer of 50% discount is on any HL cruise up to September 2021. https://www.hl-cruises.de/presse/pressemeldungen/detail/verzoegerung-bei-der-werft-auslieferung-der-hanseatic-nature-verspaetet-sich Link to comment Share on other sites More sharing options...
Floridiana Posted March 31, 2019 #87 Share Posted March 31, 2019 Catlover, What a disappointment! 50 % off, if true, is a great bonus. Link to comment Share on other sites More sharing options...
Rare steamboats Posted March 31, 2019 #88 Share Posted March 31, 2019 4 hours ago, English Voyager said: As yet no press release on HL's English language website. On it's German language website is the following press release which states, if I have understood it correctly, that the offer of 50% discount is on any HL cruise up to September 2021. https://www.hl-cruises.de/presse/pressemeldungen/detail/verzoegerung-bei-der-werft-auslieferung-der-hanseatic-nature-verspaetet-sich No, not a 50% discount. All passengers do get their money back plus a 50% future cruise credit based up the price of the cancelled cruise. steamboats Link to comment Share on other sites More sharing options...
Rare Catlover54 Posted April 13, 2019 #89 Share Posted April 13, 2019 (edited) I finally got an official “cruise is cancelled notice” 10 days ago and comments that I would get full refund on my credit card “soon” and a discount equal to 50% of my cancelled cruise value, as steamboats said ( even though less, it is still thousands of dollars off an HL cruise and I think is fair). That will help offset my $300 United airline cancellation credit fee not covered by Travelguard insurance I bought when I booked the flight months ago ( that does not cover cruise cancellation by cruise line, which I did not expect, only illness and family emergency issues, which I could not predict), and more. I will have to use the airline credit, did not get a full refund ( will likely use it for another ex Europe HL cruise :). I waited a few days for a credit card refund of my deposit, then again on a late Friday afternoon a week ago got an email saying they need my bank account number, cannot refund on credit card after all. I had paid my deposit with a wire transfer, but they also have my credit card on file so I had not questioned the first email. Am still waiting for my refund into bank account number which I gave them immediately. They are a bit confused and seem not in a hurry to refund, but maybe more than two weeks in is normal for cancelled cruise refunds. If I hear nothing next week, will start contacting them again. Edited April 13, 2019 by Catlover54 Link to comment Share on other sites More sharing options...
vistaman Posted April 13, 2019 #90 Share Posted April 13, 2019 I am feeling sorry to hear all the above - I was intending to book the original maiden voyage however as I am a "german speaking" but no resident in a German speaking country , I got the information too late and I did noit intend to book the second cruise. I was once booked on a cruise with Europa's beste on the Ms Europa - I think in 2010 - when the entire cruise was cancelled due to engine problems and elementary repair in Singapore . ( Hapag Lloyd was not so generous in that period : 15 % discount on a next cruise - was another CEO in that period ) - the problems with the flights I had to resolve by myself - i think twice some 80 € - ( on my own account ) It must be terrible for all the people who were looking very forward to this experience as the christening of the Inspiration is announced in Antwerpen there is already some fear for the next expidition ship ...on time or not ?? Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted April 16, 2019 #91 Share Posted April 16, 2019 Catlover – if the Trip Insurance policy isn't paying out anything for this cruise, they should be willing to roll the coverage over to your next trip. Link to comment Share on other sites More sharing options...
English Voyager Posted May 1, 2019 Author #92 Share Posted May 1, 2019 Hapag-Lloyd Cruises has posted a video featuring the official handover of the Hanseatic nature: Link to comment Share on other sites More sharing options...
Rare steamboats Posted May 3, 2019 #93 Share Posted May 3, 2019 The Hanseatic nature arrived in Hamburg early in the morning today. Here´s a nice video by Unimedien. steamboats Link to comment Share on other sites More sharing options...
Rare steamboats Posted May 4, 2019 #94 Share Posted May 4, 2019 There has been a media event today onboard. And by now the ship should have been christened. The ceremony was held with crew only as a private event. The godmother is also a staff member of HL Cruises. steamboats Link to comment Share on other sites More sharing options...
English Voyager Posted May 5, 2019 Author #95 Share Posted May 5, 2019 (edited) Hapag-Lloyd Cruises has posted a video featuring the christening of the Hanseatic nature: Edited May 5, 2019 by English Voyager Link to comment Share on other sites More sharing options...
Rare steamboats Posted May 6, 2019 #96 Share Posted May 6, 2019 My DH had the pleasure to visit the Hanseatic nature on Saturday. Here is his article (3 parts, German - try google translate) including 360° photos of certain areas (12 360ies in part 2). And here´s the full photo gallery. steamboats Link to comment Share on other sites More sharing options...
English Voyager Posted May 7, 2019 Author #97 Share Posted May 7, 2019 Hapag-Lloyd Cruises has posted a video charting the construction of the Hanseatic nature: Link to comment Share on other sites More sharing options...
vistaman Posted May 8, 2019 #98 Share Posted May 8, 2019 On 5/6/2019 at 8:57 AM, steamboats said: My DH had the pleasure to visit the Hanseatic nature on Saturday. Here is his article (3 parts, German - try google translate) including 360° photos of certain areas (12 360ies in part 2). And here´s the full photo gallery. steamboats many thanks for posting the above in my hometown we all hope the Inspiration will be ready on time ... are you going to Beste on ms Europa ? Link to comment Share on other sites More sharing options...
Rare Catlover54 Posted May 9, 2019 #99 Share Posted May 9, 2019 Hanseatic nature looks very petite, and beautiful, thanks for all the pictures and links! I look forward to trying her sister inspiration in 2020. One article is obviously referring to Scenic Eclipse when they talk about why HL did not go for the gimmick helicopter and submarine on board. I did finally get my deposit refund back, wire arrived last week, half the delay was due to some problens with my account numbering. Have not yet planned when to spend my compensation credit with HL. I already have several cruises booked with HL on Europa, but have to sort out if they will let me use the discount credit towards final payment on an already booked cruise. I was keen to cruise anyway during my reserved vacation time so threw caution to the wind and did a one-week main stream line cruise on Holland America Zaandam (1400 pax) in a veranda cabin, solo, to New England/Canada, Boston to Montreal. What a difference! I always make the best of things so enjoyed the scenery and ports ( especially eating in the ports rather than on board). My cabin was surprisingly nice except for the TV and DVD, but I lost track of how many times I wished the Hanseatic nature had come through for me on time so I could have instead enjoyed HL wonderful luxury service, food, and respect for true luxury quality in whatever they touch at sea instead of what I had to settle on ( though of course my per diem plus expenses fare on HAL was much, much cheaper than on HL). The only good thing about the nature being late to launch and my having to change my vacation plans was that I learned that what would have been my end of cruise flight from Dublin back to the U.S. was cancelled the day of flight — so I again would have been forced to spend yet another night in an airport hotel and gotten stressed scrounging for rebooking ( I have already had to “enjoy” airport hotels in Munich, London, and New York short notice due to cancelled flights, since 2016, that is three too many) . So I dodged a flight nightmare. I look forward to seeing reviews of the nature in action. I keep wanting to capitalize Nature. Link to comment Share on other sites More sharing options...
Rare steamboats Posted May 9, 2019 #100 Share Posted May 9, 2019 21 hours ago, vistaman said: are you going to Beste on ms Europa ? No, I won´t be there. steamboats Link to comment Share on other sites More sharing options...
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