HKG Posted August 16, 2017 #1 Share Posted August 16, 2017 Hello All After you have requested to have your e-tickets and luggage tag within the 20 days of your cruise in MSC website. How long does it take to actually receive the email from MSC? Thank you Link to comment Share on other sites More sharing options...
Cherries Jubilee Posted August 16, 2017 #2 Share Posted August 16, 2017 Hello All After you have requested to have your e-tickets and luggage tag within the 20 days of your cruise in MSC website. How long does it take to actually receive the email from MSC? Thank you I got mine within minutes. Link to comment Share on other sites More sharing options...
riclop Posted August 17, 2017 #3 Share Posted August 17, 2017 We get ours automatically about a month before the cruise. Link to comment Share on other sites More sharing options...
ButterAvenue Posted August 17, 2017 #4 Share Posted August 17, 2017 Used to take days and several phone calls but this month, I got them within minutes of doing the web check-in online. Link to comment Share on other sites More sharing options...
jjohnboy32 Posted August 17, 2017 #5 Share Posted August 17, 2017 I dont leave till October and have checked in ages ago - Still no tickets? Are you able to print off from our booking through the website? Link to comment Share on other sites More sharing options...
Arzeena Posted August 17, 2017 #6 Share Posted August 17, 2017 Hello All After you have requested to have your e-tickets and luggage tag within the 20 days of your cruise in MSC website. How long does it take to actually receive the email from MSC? Thank you Immediately. Link to comment Share on other sites More sharing options...
GOLDENBONNY Posted August 17, 2017 #7 Share Posted August 17, 2017 why yo request them? don't you print them by yourself from the web? Link to comment Share on other sites More sharing options...
BCCL Posted August 17, 2017 #8 Share Posted August 17, 2017 I have same problem. Can't get e-ticket after clicking e-ticket request. Then I call MSD hotline and the representative send e-ticket to my email account immediately. Link to comment Share on other sites More sharing options...
HKG Posted August 17, 2017 Author #9 Share Posted August 17, 2017 why yo request them? don't you print them by yourself from the web? I requested them thru MSC website. After you have completed the online check in, you can only request your E-tickets and luggage tag 20 days prior to your sailing and will only email them to you and not able to print or download directly from the website. Link to comment Share on other sites More sharing options...
HKG Posted August 17, 2017 Author #10 Share Posted August 17, 2017 I have same problem. Can't get e-ticket after clicking e-ticket request. Then I call MSD hotline and the representative send e-ticket to my email account immediately. Thanks!! I'll give that a try. I have also emailed my travel agent. Link to comment Share on other sites More sharing options...
Frankmac Posted August 24, 2017 #11 Share Posted August 24, 2017 Hi. I received my e ticket ( through my travel agent) by email yesterday. Does this mean that I am checked in or do I still have to do that? Frank Link to comment Share on other sites More sharing options...
yogoshady Posted August 24, 2017 #12 Share Posted August 24, 2017 I'm embarking on 20th October, did my online checkin last night and the email came through within seconds with the ticket, what I'd ordered on board and luggage tags etc. Link to comment Share on other sites More sharing options...
kerryincork Posted August 24, 2017 #13 Share Posted August 24, 2017 I checked in ages ago & printed my tickets. My TA sent me the same ticket last week. You should have a page for each guest with room, cruise details and a 2D barcode. It's this 2D barcode that is important for when you get to the pier. Sent from my SM-N910F using Forums mobile app Link to comment Share on other sites More sharing options...
Frankmac Posted August 24, 2017 #14 Share Posted August 24, 2017 I checked in ages ago & printed my tickets. My TA sent me the same ticket last week. You should have a page for each guest with room, cruise details and a 2D barcode. It's this 2D barcode that is important for when you get to the pier. Sent from my SM-N910F using Forums mobile app Yes I have a page for each guest, with a barcode at the bottom ( not sure about 2D or what it means). Also a page showing purchased services.Also details on embarcation and voyagers club and luggage tags. Does that mean we are checked in, as we did not do that ourselves? Link to comment Share on other sites More sharing options...
kerryincork Posted August 24, 2017 #15 Share Posted August 24, 2017 Sounds right, you can go on MSC website anytime and check your details too Sent from my SM-N910F using Tapatalk Link to comment Share on other sites More sharing options...
Frankmac Posted August 24, 2017 #16 Share Posted August 24, 2017 Thanks! Frank Link to comment Share on other sites More sharing options...
Rare Beamafar Posted August 24, 2017 #17 Share Posted August 24, 2017 Yes I have a page for each guest, with a barcode at the bottom ( not sure about 2D or what it means). Also a page showing purchased services.Also details on embarcation and voyagers club and luggage tags. Does that mean we are checked in, as we did not do that ourselves? Frank ............. there is no need to do online check-in. The fact that you have your tickets means the TA has done it for you. Just ensure the info is correct on the correspondence you've received. We've never checked in online when booked with a TA until for our upcoming cruise in less than 5 weeks. I did the online check-in for that as MSC advised on the website to do it to earn 100 bonus Voyagers Club points. I haven't received an email nor am I expecting MSC to email me with tickets. I'll just wait 'til the TA gets them and forwards them to me. Link to comment Share on other sites More sharing options...
Frankmac Posted August 24, 2017 #18 Share Posted August 24, 2017 Thank you Beamafar. Frank Link to comment Share on other sites More sharing options...
m cruiser Posted August 25, 2017 #19 Share Posted August 25, 2017 Hello All After you have requested to have your e-tickets and luggage tag within the 20 days of your cruise in MSC website. How long does it take to actually receive the email from MSC? Thank you I requested mine for the Sept 9th Divina twice, and have not as of yet received the tickets by Email. Was wondering the same thing as we are flying out a week early. mm Link to comment Share on other sites More sharing options...
Into Cruising Posted August 25, 2017 #20 Share Posted August 25, 2017 I have bookings for both myself and my sister on Divina, September 2nd. I did my Web Check in first, and early, and my e tickets were available 31 days prior to sailing. And by available I was able to actually access them on line and print them directly. My sister was not as lucky....once she got her web check in done, she got the option to ask to have it emailed to her...it took 2.5 days before she got it. Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted April 1, 2018 #21 Share Posted April 1, 2018 I get to the popup that says Request your E-Tickets via email to receive your luggage tags and all of the information Please enter your e-mail address Hit <send> and absolutely nothing happens. Link to comment Share on other sites More sharing options...
spidybabe Posted April 1, 2018 #22 Share Posted April 1, 2018 I get to the popup that says Request your E-Tickets via email to receive your luggage tags and all of the informationPlease enter your e-mail address Hit and absolutely nothing happens. Same thing is happening to us. Can't get the email to send. Will call Monday morning. Never happened on our other 2 MSC sailingsSafe sailing Sent from my SM-N950U using Forums mobile app Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted April 1, 2018 #23 Share Posted April 1, 2018 Same thing is happening to us. Can't get the email to send. Will call Monday morning. Never happened on our other 2 MSC sailingsSafe sailing Sent from my SM-N950U using Forums mobile app At least there are other folks in the same boat.:rolleyes::rolleyes: Link to comment Share on other sites More sharing options...
awj.hove Posted April 1, 2018 #24 Share Posted April 1, 2018 I have booked through a TA for each of my MSC cruises so the information I received from my TA is that they will email the etickets to me but I have responsibility for doing the online provision of passenger and passport details on the MSC website at the earliest opportunity which I did a few months ago even though my cruise date is 14 May. However it does sound as though the functioning of the MSC websites does fluctuate between the various countries. Link to comment Share on other sites More sharing options...
heathstockton4 Posted April 1, 2018 #25 Share Posted April 1, 2018 For those having no luck receiving your e-tickets, have you made any changes to your booking ? We had to change my son's passport number (was lost and replaced) and after we made this change and saved it we were unable to retrieve the tickets, when i called up they told me it was because we had amended personal information, they then manually generated the email to me Link to comment Share on other sites More sharing options...
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