fla gang Posted September 13, 2017 #1 Share Posted September 13, 2017 Just contacted Hyatt Place and they said that location is closed. Link to comment Share on other sites More sharing options...
PinkLemonade Posted September 13, 2017 #2 Share Posted September 13, 2017 That is such a shame :( Have stayed at this hotel many times before cruising and loved it. The staff are wonderful and so accommodating. I hope they had minimal damage and are able to recover as soon as possible Link to comment Share on other sites More sharing options...
Ashland Posted September 13, 2017 #3 Share Posted September 13, 2017 That is such a shame :( Have stayed at this hotel many times before cruising and loved it. The staff are wonderful and so accommodating. I hope they had minimal damage and are able to recover as soon as possible This ^^^^^ So sorry to hear...I would expect the same to be true with Embassy Suites...both of these hotels are favorites. Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted September 13, 2017 #4 Share Posted September 13, 2017 Just contacted Hyatt Place and they said that location is closed. Just confirming, the 17th Street Convention Center and not the Hyatt Pier 66 location? I have been trying to get through to them but there has been only a recorded message. Today's message at noon today said that they would be open on the 13th and that they were closed from the 9th-12th. I just called through and got someone from a call center and they said they "should" be open on the 14th. EDIT: we are booked to stay there on the 29th but I am carefully watching in case I need to book another location. Link to comment Share on other sites More sharing options...
PinkLemonade Posted September 13, 2017 #5 Share Posted September 13, 2017 This ^^^^^ So sorry to hear...I would expect the same to be true with Embassy Suites...both of these hotels are favorites. I have a cruise booked in November and since our go to hotel Hyatt Place was fully booked for a boat show we booked at Embassy Suites. Glad to hear its one of your favorites too, as we have never stayed there before! I checked the website for Hyatt Place and do see that it is true they are closed. I also checked the website for Embassy Suites and there was no notice of them being closed at the moment...has anyone heard anything? Link to comment Share on other sites More sharing options...
39august Posted September 13, 2017 #6 Share Posted September 13, 2017 No, Hyatt Place is not Pier 66. We are booked there for the fourth time in Dec. I am sure it will be open waaay before that date! Link to comment Share on other sites More sharing options...
Motorman23 Posted September 13, 2017 #7 Share Posted September 13, 2017 We are booked for oct 7th, hopefully the damage can be repaired quickly. Sent from my iPad using Tapatalk HD Link to comment Share on other sites More sharing options...
RCLFan Posted September 13, 2017 #8 Share Posted September 13, 2017 (edited) I really wonder about the reliability of information that is provided. I called Hyatt Place this morning, however, they do "switch" you to another Number that I assume are fielding calls for them. I was told they would be Open today (I have a reservation for Friday night), however, if you go on their site, and try to Book a Room it's unavailable. It's possible I suppose that they are not taking New reservations, but I do question whether they are Open, will be Open and if not - when? I just called through and got someone from a call center and they said they "should" be open on the 14th. Edited September 13, 2017 by RCLFan A&L_Ontario commented they were told the 14th, when I called mid morning (CDT), I was told Open today. Link to comment Share on other sites More sharing options...
fla gang Posted September 13, 2017 Author #9 Share Posted September 13, 2017 So I just called and they have now opened, but earlier today they were closed. I was just letting everyone know what Hyatt Place had told me earlier today. Link to comment Share on other sites More sharing options...
nhraformula00 Posted September 13, 2017 #10 Share Posted September 13, 2017 They are only closed for a FEW days. We are staying there on sept 22 and also the 30. This was confirmined yesterday by the hotel. Link to comment Share on other sites More sharing options...
fla gang Posted September 13, 2017 Author #11 Share Posted September 13, 2017 We will also be there on the 22nd. Pre Harmony cruise. Link to comment Share on other sites More sharing options...
ptf2009 Posted September 13, 2017 #12 Share Posted September 13, 2017 So I just called and they have now opened, but earlier today they were closed. I was just letting everyone know what Hyatt Place had told me earlier today. Doyou now if Homewood Suites on Griffin Rd. is open...or if they are accepting guests who had reservations for this Fri or Sat.? Link to comment Share on other sites More sharing options...
Tony O Posted September 13, 2017 #13 Share Posted September 13, 2017 This was posted on the Hotel website : IMPORTANT NOTICE: Hyatt Place Fort Lauderdale 17th Street Convention Center operations have been impacted by Hurricane Irma’s recent passage through the area. The hotel is currently closed and not accepting reservations until further notice. Hyatt Place Fort Lauderdale 17th Street Convention Center will waive all cancellation charges and refund all deposits for stays during this period, and will work with each traveler to make future arrangements. Guests with upcoming reservations should call 1-800-323-7249 as storms have affected hotel communications. Link to comment Share on other sites More sharing options...
fla gang Posted September 14, 2017 Author #14 Share Posted September 14, 2017 Thank you Tony for posting this. Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted September 14, 2017 #15 Share Posted September 14, 2017 I called their phone again today and it continues to say that they should be open September 13th, but I have yet to get an actual person on the phone there. The individual at the call center said that they would be open today. Still waiting to see which it is and will update when I have more info. The message on their website has been there since at least Sunday and contradicts what their answering service and call center is stating. Link to comment Share on other sites More sharing options...
RCLFan Posted September 14, 2017 #16 Share Posted September 14, 2017 I called their phone again today and it continues to say that they should be open September 13th, but I have yet to get an actual person on the phone there. The individual at the call center said that they would be open today. Still waiting to see which it is and will update when I have more info. The message on their website has been there since at least Sunday and contradicts what their answering service and call center is stating. I just called (9:08 a.m. CDT) the Hotel directly, and spoke to a young lady on-Site, and she confirmed they are Open, in fact she said they did open yesterday. She also let me know that the Pool would not be Open, but gave no indication that other Services were limited. Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted September 14, 2017 #17 Share Posted September 14, 2017 I just called (9:08 a.m. CDT) the Hotel directly, and spoke to a young lady on-Site, and she confirmed they are Open, in fact she said they did open yesterday. She also let me know that the Pool would not be Open, but gave no indication that other Services were limited. Thanks RCL fan! It is nice to know, and greatly appreciated. Link to comment Share on other sites More sharing options...
MIDWEST-CRUISER Posted September 14, 2017 #18 Share Posted September 14, 2017 We are staying at Embassy Suite 17th st tomorrow and they contacted me Tuesday to make sure we were still coming. I replied yes. and was able to pre-check in and pick room today. they only had a few rooms available to pick on different flooors but got my 2 rooms. Link to comment Share on other sites More sharing options...
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