Friends & Family Promo--No Balcony C&A discount

[nelblu]

Before I call C&A does anyone know if F&F promo is available for the C&A balcony discount. Unless the website has a bug.

[CruisesOnMyMind]

Before I call C&A does anyone know if F&F promo is available for the C&A balcony discount. Unless the website has a bug.

Yes there is a bug in the system that they are working on now. Some cruises show the discount, others don't.

[nelblu]

Yes there is a bug in the system that they are working on now. Some cruises show the discount, others don't.

 

Tx.

[molly361]

You have to enter your C and A number now where it asks if you qualify for any special rates- the site no longer gives the balcony discount just by logging in like it used to.

[loudbmw]

I had the same problem doing a NextCruise booking on the the Allure this past Sunday (I wanted the on board credit for booking on board).

 

I could combine the C&A Balcony Discount and the Friends and Family promotion on my laptop, but the NextCruise desk could not. They had to message Miami to get it straightened out.

[FLACRUISER99]

You have to enter your C and A number now where it asks if you qualify for any special rates- the site no longer gives the balcony discount just by logging in like it used to.

I did a mock booking yesterday and had to enter it several times!

[njmomof2]

I was always told that you could not combine the F&F with C&A balcony discount. Perhaps that has changed.

[AdGuyMG]

Friends and Family is valid for new individual bookings made between September 26, 2017 through September 30, 2017. Offer is not combinable with any promotional offers or discounts with the exception of Crown & Anchor benefits and NextCruise Onboard Booking Bonus. Offer is available on select sailings departing between October 26, 2017 and December 15, 2017 across Interior, Ocean View, Balcony and Suite accommodations. This offer is based on stateroom availability and may be withdrawn without notice.

[molly361]

I was always told that you could not combine the F&F with C&A balcony discount. Perhaps that has changed.

 

Here is the flyer. It IS combineable with your C and A discount

 

http://creative.rccl.com/Sales/Royal/Promotions/17058671_Friends_Family_Consumer_Flyer_EXT.pdf

[mgmigs]

I just booked f&f trip and was told it does not qualify for balcony discount? Has anyone booked and gotten it?

[Clarea]

I just booked f&f trip and was told it does not qualify for balcony discount? Has anyone booked and gotten it?

See the flyer linked in post #9.

[molly361]

I just booked f&f trip and was told it does not qualify for balcony discount? Has anyone booked and gotten it?

 

It is combineable- here's a summary for the Oasis 12/3/17 sailing showing my balcony discount

 

SUMMARY

 

 

Neighborhood View Stateroom with Balcony Guarantee

$1,198.00

 

2 Guests Edit

 

 

View pricing by guest

 

 

Crown & Anchor Rates

-$226.00

 

Subtotal:

$972.00

Taxes & Fees

$193.18

TOTAL

$1,165.18

[CruisesOnMyMind]

I just booked f&f trip and was told it does not qualify for balcony discount? Has anyone booked and gotten it?

 

Yes I got it this morning. I had made the reservation on the 22nd and there was no discount. I did not question it as the pricing was so good to start with. Today I noticed that it was cominable with the the balcony discount so I did some checking. I noticed some cruises showed it and others did not. This was with my C&A number inserted.

I called and was told they could not see the discount for my particular sailing. They put me through resolutions who then told me it was a glitch and they were in the process of fixing it now. Since I had paid in full they are reimbursing my credit card.

[Ourusualbeach]

I was always told that you could not combine the F&F with C&A balcony discount. Perhaps that has changed.

When the friends and family was restricted to travel agents it was non combinable. With this new promo that they are offering to everyone and calling it the same as the other program they are allowing it to be combined.

[nelblu]

You have to enter your C and A number now where it asks if you qualify for any special rates- the site no longer gives the balcony discount just by logging in like it used to.

 

 

Did and no results. However, logged out and signed in again and lo and behold the balcony discount appears, but an unusual $226 rather than the normal $250 for D+ tier member. Usually the BD is prorated if 30/50/60% off is the promo, but this is simply a lower rate offered.

[nelblu]

It is combineable- here's a summary for the Oasis 12/3/17 sailing showing my balcony discount

 

SUMMARY

 

 

Neighborhood View Stateroom with Balcony Guarantee

$1,198.00

 

2 Guests Edit

 

 

View pricing by guest

 

 

Crown & Anchor Rates

-$226.00

 

Subtotal:

$972.00

Taxes & Fees

$193.18

TOTAL

$1,165.18

 

 

 

See my post below--why $226 BD.

[nelblu]

Did and no results. However, logged out and signed in again and lo and behold the balcony discount appears, but an unusual $226 rather than the normal $250 for D+ tier member. Usually the BD is prorated if 30/50/60% off is the promo, but this is simply a lower rate offered.

 

 

Sorry, someone reminded me about the 6 month rule which reduces the discount by $25, but doesn't explain the $226 discount.

[Ourusualbeach]

Did and no results. However, logged out and signed in again and lo and behold the balcony discount appears, but an unusual $226 rather than the normal $250 for D+ tier member. Usually the BD is prorated if 30/50/60% off is the promo, but this is simply a lower rate offered.

Isn't the discount reduced by $25 for sailings within 6 months?

[mgmigs]

I just got off the phone with rccl and they said no balcony discount within 6 month of sailing even with this promo. However they assured me I wouldn't lose my priority booking ��

[nelblu]

I just got off the phone with rccl and they said no balcony discount within 6 month of sailing even with this promo. However they assured me I wouldn't lose my priority booking ��

 

Web site reflects balcony discounts for cruises in late November. What gives?

[molly361]

I don't know why it's $226 instead of $225. I have found the same thing when the offer is OBC it's always $26 instead of $25

[mgmigs]

It is absolutely impossible to understand thier promos. I had a casino promo that was 50% off second passenger, $100 obc plus $100 casino credit, "combinable with all other offers." They told me I can't get the 50% off or the $100 obc bc of the special weekend only sale I got. They did give me $100 casino credit only!!!!! They said they understand it's not combinable even though the terms and conditions clearly state it is!!!!!

[RoyalC]

C&A discount shows up online. Had a TA tell me last night it did not count toward GTY rooms- they were wrong. Just wish I had a nextcruise cert but I usually book inside rooms and get a credit from a TA anyway. Good sale though

[GMoney]

I really appreciate this thread and the flyer. RCCL loves to make the process as difficult and opaque as possible. I book solo using by 150% DP benefit. I first had to fight them to allow me to book the F&F X GTY rate as a solo. I then had to fight them to apply the balcony discount. I ultimately got both.

[Clarea]

I just got off the phone with rccl and they said no balcony discount within 6 month of sailing even with this promo. However they assured me I wouldn't lose my priority booking ��

That was a policy they announced a while back, but they backed off.