Vacaforever Posted December 15, 2017 #1 Share Posted December 15, 2017 does anyone use the app? Does it help onboard? Or you is it only for precruise booking? For example the carnival app has a chat function while on board to talk to your party Link to comment Share on other sites More sharing options...
Rare rafinmd Posted December 15, 2017 #2 Share Posted December 15, 2017 There is no such thing as a Holland America App. The Holland America Navigator is a web utility that provides information on your cruise. There's nothing to load no software required except the web browser of your choice. It's the default home screen when you connect to the wifi on a HAL ship with lots of information (exact format and content may vary a bit by ship but there is access to most menus, schedules of events (both a shipwide schedule and things you have booked), access to view your account and miscellaneous other stuff. It also contains the page where you log into the ship's internet connection. Just connect to "XXXdam guest" network and work from there. Roy Link to comment Share on other sites More sharing options...
Sea Belle Posted December 15, 2017 #3 Share Posted December 15, 2017 We returned from the Eurodam last week and I must say I used the connection every day to check menus and entertainment times. I could also check my account balance there. It is a useful tool for us on all of our sailings. Link to comment Share on other sites More sharing options...
Vacaforever Posted December 15, 2017 Author #4 Share Posted December 15, 2017 Thanks rafinmd, but there is an app, I just downloaded it. But by your response i think u answered my question which means it doesn't help on board. For the web utility do u have to be connected to wifi or does it work off line? Link to comment Share on other sites More sharing options...
Rare rafinmd Posted December 15, 2017 #5 Share Posted December 15, 2017 You have to be connected to wifi. Wifi is free, but only connects you to a shipboard server. It is an extra step to log on to the wider internet which is not free. One of the choices you will see once you open the Navigator is "Connect to Paid Internet" Roy Link to comment Share on other sites More sharing options...
Rare MVPinBoynton Posted December 15, 2017 #6 Share Posted December 15, 2017 This is what the app home page looks like on your phone. 1 Link to comment Share on other sites More sharing options...
Vacaforever Posted December 15, 2017 Author #7 Share Posted December 15, 2017 Thanks everyone, this was very helpful Link to comment Share on other sites More sharing options...
catl331 Posted December 15, 2017 #8 Share Posted December 15, 2017 (edited) This is what the app home page looks like on your phone.Please stop calling the LAN page an "app" as that misleads people into thinking it is something that needs to be installed on their phone or device. Thank you. Edited December 15, 2017 by catl331 1 Link to comment Share on other sites More sharing options...
Rare MVPinBoynton Posted December 15, 2017 #9 Share Posted December 15, 2017 Please stop calling the LAN page an "app" as that misleads people into thinking it is something that needs to be installed on their phone or device. Thank you. I beg your pardon, but it is a web app; so I am just using a shortened version of what it is. Link to comment Share on other sites More sharing options...
catl331 Posted December 16, 2017 #10 Share Posted December 16, 2017 (edited) I beg your pardon, but it is a web app; so I am just using a shortened version of what it is. The majority of people using smart phone/laptop/tablet have no idea what a "web app" is, and using the term app leads them to believe that it is software that must be installed on their device, just as the OP of this thread did. There have been many threads on this forum with the same misconception ever since the Navigator LAN page first started being implemented. This confusion will continue as long as you and others refer to it as an app. Edited December 16, 2017 by catl331 Link to comment Share on other sites More sharing options...
Rare Scrapnana Posted December 16, 2017 #11 Share Posted December 16, 2017 The majority of people using smart phone/laptop/tablet have no idea what a "web app" is, and using the term app leads them to believe that it is software that must be installed on their device Thanks catl331, I am definitely one of the "majority". In fact, as I was reading this thread I was thinking I needed to go to the App Store to find this:o. You not only saved me the bother but also explained this in a way that even I can understand.;) Link to comment Share on other sites More sharing options...
pauly Posted December 16, 2017 #12 Share Posted December 16, 2017 You have to be connected to the ship's network and then open a browser like Safari or Chrome and type "login.com". That's is how you get to the Navigator page and I think that is what people are mistaking for an app. On the last cruise, I saw everyone before the show on the first night using it. I used it all the time after that. Link to comment Share on other sites More sharing options...
catl331 Posted December 16, 2017 #13 Share Posted December 16, 2017 You have to be connected to the ship's network and then open a browser like Safari or Chrome and type "login.com". That's is how you get to the Navigator page and I think that is what people are mistaking for an app.Right. The only "app" (as most people understand that term) that you need is a browser. It is very simple Link to comment Share on other sites More sharing options...
KroozNut Posted December 17, 2017 #14 Share Posted December 17, 2017 We used Navigator on our last Oosterdam sailing and found it very useful. Link to comment Share on other sites More sharing options...
murlev Posted October 4, 2018 #15 Share Posted October 4, 2018 Does Celebrity have the same as Holland America? TIA Link to comment Share on other sites More sharing options...
KroozNut Posted October 4, 2018 #16 Share Posted October 4, 2018 Does Celebrity have the same as Holland America? TIA You might want to ask this question on the Celebrity board, right? ;) Link to comment Share on other sites More sharing options...
murlev Posted October 4, 2018 #17 Share Posted October 4, 2018 Thanks! I sent a PM to Celebrity. And now to find the Celebrity board. Link to comment Share on other sites More sharing options...
Rare MVPinBoynton Posted October 4, 2018 #18 Share Posted October 4, 2018 Does Celebrity have the same as Holland America? TIA They are different. I liked Hal’s app better. Link to comment Share on other sites More sharing options...
crystalspin Posted October 4, 2018 #19 Share Posted October 4, 2018 Back to the OP: There is a chat ability, but no audible ping or ding to let you know you have received a message -- both people have to be looking at the LAN page to have a dialog. No one else in my group of nine carried their phones or accessed the LAN Navigator, but I did use it pretty often to check activities and whet my appetite for MDR menu! My phone is with me always on vacation as it is my camera. Link to comment Share on other sites More sharing options...
Chickadee910 Posted October 4, 2018 #20 Share Posted October 4, 2018 :hearteyes: Right. The only "app" (as most people understand that term) that you need is a browser. It is very simple Link to comment Share on other sites More sharing options...
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