Who can I reach out too?

[Adc430]

Had a bad experience (medical emergency ignored) on the victory this passed weekend and want to know who I can contact about the issue? Someone who would actually respond?

[beerman2]

Had a bad experience (medical emergency ignored) on the victory this passed weekend and want to know who I can contact about the issue? Someone who would actually respond?

 

Note sure why you wouldn't have addressed the "medical emergency " on board?

 

That would have been the right time and place to have it addressed.

[Adc430]

Note sure why you wouldn't have addressed the "medical emergency " on board?

 

That would have been the right time and place to have it addressed.

It's a complicated story, that's why I want to reach out to someone

[StolidCruiser]

Try the Boston Globe. It worked for this couple:

 

https://www.bostonglobe.com/business/2018/01/27/left-dock-and-looking-for-refund-and-some-compassion-from-cruise-line/mszHE2cq2Po5k9ZY9EnPvL/story.html?s_campaign=breakingnews:newsletter

[ProgRockCruiser]

If you are saying you (or someone you traveled with) had an actual medical emergency while on board, but was ignored by all Carnival staff, you should be calling a lawyer. I'm not one to jump right away to the legal stuff usually, but anything you do before talking to a lawyer could jeopardize legal results if you do eventually need to go that way.

[Flatbush Flyer]

It's a complicated story, that's why I want to reach out to someone

 

 

 

Whatever is your issue, hopefully you created a paper, digital and photographic trail of evidence.

"After-the-fact emergency" often means "scam." And "complicated" is yet another "red flag."

 

 

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[jwjax]

I would try

icare@carnival.com

 

They responded promptly to my complaint about the Debark procedure on the Elation last Fall.

 

You can also call, ask for a post cruise complaint customer service rep.

 

1 (800) 764-7419

[myfuzzy]

Try the Boston Globe. It worked for this couple:

 

https://www.bostonglobe.com/business/2018/01/27/left-dock-and-looking-for-refund-and-some-compassion-from-cruise-line/mszHE2cq2Po5k9ZY9EnPvL/story.html?s_campaign=breakingnews:newsletter

 

 

DANG...... you beat me to it!!

[LMaxwell]

Had a bad experience (medical emergency ignored) on the victory this passed weekend and want to know who I can contact about the issue? Someone who would actually respond?

 

icare@carnival.com

 

include your booking number in the subject

 

Explain the issue succinctly

 

If you are asking for compensation of some sort, spell it out, they are not going to read your mind.

 

You should have a real person reply in 48-72 hours

[bobjer17]

Things that make you go huh?

 

 

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[emdia43]

Had a bad experience (medical emergency ignored) on the victory this passed weekend and want to know who I can contact about the issue? Someone who would actually respond?

 

When were you able to get your emergency dealt with? Did you have to leave the ship to do it?

[Rh2458]

When were you able to get your emergency dealt with? Did you have to leave the ship to do it?

I'm not tracking how a medical emergency could be ignored. If it was a medical emergency, and it was ignored I would imagine it ended in tragedy. If that's the case, I'm sorry for your loss.