savannah2117 Posted July 22, 2018 #1 Share Posted July 22, 2018 I just saw on CC that veterans are eligible for OBC, we leave in days. Can we bring the discharge paperwork DD214 along and get the credit when we check in? Link to comment Share on other sites More sharing options...
satxdiver Posted July 22, 2018 #2 Share Posted July 22, 2018 Probably not but since you are sailing so quickly it is worth a try. By their rules you have to send a copy of your DD214 to Princess corporate in CA before the cruise. If there are business days before you sail, I would fax a copy of the DD214 and then call them to see if you can get the veterans OBC on you upcoming cruise. The worst they can say is no and you might be able to talk them into giving you the credit now. Good luck. It is a really nice thing for Princess to do for our fellow veterans. Link to comment Share on other sites More sharing options...
GeeDunk Posted July 22, 2018 #3 Share Posted July 22, 2018 I just saw on CC that veterans are eligible for OBC, we leave in days. Can we bring the discharge paperwork DD214 along and get the credit when we check in? You may be too late. Restrictions This offer is valid for a maximum of two military personnel per booking. This offer is combinable with other Onboard Credit offers. This offer is non-transferable. This offer cannot be used for casino credits/charges. This offer is combinable with most cruise fares. Some restrictions apply. Applications to receive this benefit must be made no later than 14 days prior to the cruise departure date. For any questions regarding this offer contact: from the US/Canada 1-800-774-6237 Military Benefit Application PDF To request this benefit, please download and complete the Military Benefit Application Form PDF(127KB) then submit together with a copy of the required proof of eligibility indicated below. Please ensure that documentation provided has the Social Security Number crossed out. Download PDF Link to comment Share on other sites More sharing options...
Eaglecw Posted July 22, 2018 #4 Share Posted July 22, 2018 I would FAX in my DD214 today and hope for the best, maybe call them on Monday afternoon. Check your cruise account under "Payments & Credits" to see if it's been posted. They will NOT give you the veterans credit onboard the ship. Be sure to black out your social security number when you FAX in your DD214. Link to comment Share on other sites More sharing options...
JF - retired RRT Posted July 22, 2018 #5 Share Posted July 22, 2018 Don't wait!!! Call ASAP to the number listed above by GeeDunk and ask. AND get the form, grab your DD214 and fax it in immediately. If they won't apply it for this cruise you'll get it on the next one and ALL subsequent cruises. BTW: it's not just Princess, some of the other lines under the Carnival corporate umbrella also give the benefit (Cunard is one). It's a wonderful benefit for veterans and active military. And it's refundable.:D Link to comment Share on other sites More sharing options...
moki'smommy Posted July 22, 2018 #6 Share Posted July 22, 2018 As implied above, this is kept on file and once submitted will be applied to all future cruises. Yes, it is too bad if you miss it this time, but next time all you need to do is check that it was applied. Do check--on another issue we found that data was stored under the Captain's Circle number and if not listed on the booking (I can't explain that) the attached benefits or other data won't show up. A quick phone call fixed it. Link to comment Share on other sites More sharing options...
JimAOk1945 Posted July 22, 2018 #7 Share Posted July 22, 2018 Having the veteran discount is great. We appreciate it very much! Thanks Princess!! Sent from my SAMSUNG-SM-N920A using Forums mobile app Link to comment Share on other sites More sharing options...
Thrak Posted July 22, 2018 #8 Share Posted July 22, 2018 FAX it now. Don't wait. After you fax it call the number below (maybe wait 30 minutes or so after faxing). They can apply credit immediately. I never hurts to try. Tel: 800 872 6779 ext. 30317 Link to comment Share on other sites More sharing options...
savannah2117 Posted July 22, 2018 Author #9 Share Posted July 22, 2018 thanks so much, getting on this today!!! We sail out of Whittier next Saturday, fingers crossed! Link to comment Share on other sites More sharing options...
GeeDunk Posted July 22, 2018 #10 Share Posted July 22, 2018 thanks so much, getting on this today!!! We sail out of Whittier next Saturday, fingers crossed! Wish you luck. Hope that Princess helps you out. Link to comment Share on other sites More sharing options...
Thrak Posted July 22, 2018 #11 Share Posted July 22, 2018 Let us know how it comes out. Link to comment Share on other sites More sharing options...
elliair Posted July 22, 2018 #12 Share Posted July 22, 2018 I just saw on CC that veterans are eligible for OBC, we leave in days. Can we bring the discharge paperwork DD214 along and get the credit when we check in? No. Call Princess and they will ask that you fax it to them. It's not too late just call and ask them. Also, you won't have to do this again when you book another cruise as it will be in their system. Link to comment Share on other sites More sharing options...
1AL Posted July 22, 2018 #13 Share Posted July 22, 2018 Don't forget that the military obc IS REFUNDABLE ! Link to comment Share on other sites More sharing options...
RDC1 Posted July 22, 2018 #14 Share Posted July 22, 2018 thanks so much, getting on this today!!! We sail out of Whittier next Saturday, fingers crossed! If you get it to them tomorrow (Monday) via FAX and then call I expect that you will get it, even though they say the cutoff is 14 days. Link to comment Share on other sites More sharing options...
Rare ColdCruise Posted July 22, 2018 #15 Share Posted July 22, 2018 I submitted both our applications & DD214s (with ssn blacked out) via email about 1 month out. I sent it by email, with all requested docs (214 + application) in a single email. One of us got the OBC within the week. It took a few phone calls and re-sending of the email to straighten out the 2nd OBC, however if finally showed up in our account about 3 days before our departure. Lessons learned - if 2 people are eligible, send each person’s request separately with their name , your ship and sail date in the subject, eg “Request Veteran’s Benefit for Jsne Doe, sailing Star Princess 21 July 2018”. Follow up with a call during their office hours, the people working the regular call center can’t help you. The people who can work M-F daytime hours. Link to comment Share on other sites More sharing options...
Pia1913 Posted July 22, 2018 #16 Share Posted July 22, 2018 I submitted both our applications & DD214s (with ssn blacked out) via email about 1 month out. I sent it by email, with all requested docs (214 + application) in a single email. One of us got the OBC within the week. It took a few phone calls and re-sending of the email to straighten out the 2nd OBC, however if finally showed up in our account about 3 days before our departure. Lessons learned - if 2 people are eligible, send each person’s request separately with their name , your ship and sail date in the subject, eg “Request Veteran’s Benefit for Jsne Doe, sailing Star Princess 21 July 2018”. Follow up with a call during their office hours, the people working the regular call center can’t help you. The people who can work M-F daytime hours. Consider yourself lucky, because they want faxes and not emails. Link to comment Share on other sites More sharing options...
Haboob Posted July 23, 2018 #17 Share Posted July 23, 2018 A friend of mine and I were chatting about Princess because he was about to leave for a cruise. Veterans' OBC came up. He packed his DD214, went to the purser's desk, and asked nicely. They needed an OK from Santa Clarita, but it came the next day, and the VOBC was applied for that voyage. Might have helped that he was Elite, so YMMV. Link to comment Share on other sites More sharing options...
Rare geoherb Posted July 23, 2018 #18 Share Posted July 23, 2018 A friend of mine and I were chatting about Princess because he was about to leave for a cruise. Veterans' OBCcame up. He packed his DD214, went to the purser's desk, and asked nicely. They needed an OK from Santa Clarita, but it came the next day, and the VOBC was applied for that voyage. Might have helped that he was Elite, so YMMV. It's sad that he became Elite before realizing he was eligible for the veterans OBC. Link to comment Share on other sites More sharing options...
Haboob Posted July 23, 2018 #19 Share Posted July 23, 2018 It's sad that he became Elite before realizing he was eligible for the veterans OBC. I very carefully did not bring that up, so we're still friends :halo: Link to comment Share on other sites More sharing options...
elliair Posted July 23, 2018 #20 Share Posted July 23, 2018 We have met fellow passengers who did not know anything about the Veterans OBC. Don't Princess or TA ask that question when people book? I know knowledge is power, but people still don't know what they're entitled to. One passenger did go to Guest Services, they had their military ID with them and Princess would not honor it. DD214 or nothing. We carry DH's DD214 and our Power of Attorney with us every cruise. You never know..... Link to comment Share on other sites More sharing options...
Haboob Posted July 23, 2018 #21 Share Posted July 23, 2018 We have met fellow passengers who did not know anything about the Veterans OBC. Don't Princess or TA ask that question when people book? I know knowledge is power, but people still don't know what they're entitled to. One passenger did go to Guest Services, they had their military ID with them and Princess would not honor it. DD214 or nothing. We carry DH's DD214 and our Power of Attorney with us every cruise. You never know..... Frankly, I've never had any cruise line volunteer about shareholder or military OBC. As for your "one passenger" • Was it US, UK, or CDN active duty ID? • Was it Reserves ID? • Uhh… did they ask "nicely"? I would have expected the purser's folks to at least send an image of an unfamiliar ID to Santa Clarita -- unless your pax somehow antagonized them into sticking to the letter of the offer. Link to comment Share on other sites More sharing options...
majorjan Posted July 23, 2018 #22 Share Posted July 23, 2018 Consider yourself lucky, because they want faxes and not emails. I emailed mine also, they accepted it. Link to comment Share on other sites More sharing options...
skoggs25 Posted July 23, 2018 #23 Share Posted July 23, 2018 Consider yourself lucky, because they want faxes and not emails. Not True. The folllowing is part of the instructions. "Submit via email, fax or mailSubmit this request together with your required proof of eligibility c/o Princess Cruises Booking Support Dept. via:In the US and CanadaEmail: militarybenefit@princesscruises.comFax: 1.661.753.1394Mail: 24305 Town Center DriveSanta Clarita, CA 91355 U.S.A.In the UKEmail: benefits@princesscruises.co.ukFax: 02380 657509Mail: Carnival UK, Carnival House 100 Harbour ParadeSouthampton, Hampshire SO15 1ST United KingdomRequests will be handled within 7 days. Once your request has been processed, an updated booking confirmation will beforward to you or your travel consultant." Link to comment Share on other sites More sharing options...
Haboob Posted July 23, 2018 #24 Share Posted July 23, 2018 Consider yourself lucky, because they want faxes and not emails. That's for stockholder OBC because some folks send unredacted stockbroker statements. Link to comment Share on other sites More sharing options...
Pia1913 Posted July 23, 2018 #25 Share Posted July 23, 2018 That's for stockholder OBC because some folks send unredacted stockbroker statements. MEA CULPA. I thought it was the same. Sent military info initially; has to be at least 10 years or more. Whenever it started. Link to comment Share on other sites More sharing options...
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