Voom

[cookienadal]

hi. I would like to order Voom for husband and me. Is this 2 device package but only check 1 name. When I check both names it charges 15.99 per day each. That can’t be right because it’s more than buying separately for each

 

Thanks for your help

[Clarea]

hi. I would like to order Voom for husband and me. Is this 2 device package but only check 1 name. When I check both names it charges 15.99 per day each. That can’t be right because it’s more than buying separately for each

 

Thanks for your help

Buy one 2-device package for one person. You can share with anyone.

 

 

Any number of devices can use the package, but only two will be able to be logged in simultaneously.

[cookienadal]

Next question. How to cancel the one device package already purchased

[Clarea]

Next question. How to cancel the one device package already purchased

Go to your Order History.

[cookienadal]

This was not working earlier. Now it does. Thanks.

Edited September 7, 2018 by cookienadal

[cookienadal]

Now I can't get into online checkin. Says my reservation is being modified. I had started online checkin earlier but had to go back in and put passport numbers. Sail date September 16. Is this normal? I heard the horror stories of cruises being cancelled when cancelling something in cruise planner. Now I am scared. The cruise is still showing on my dash board but just can't get into it. Booked with a travel agent.

Edited September 7, 2018 by cookienadal
solved

[Biker19]

The reservation gets locked out (for about 20 min) if you don't properly exit, using the exit link.

[cookienadal]

Thanks.

[Jimtown]

I am sure they count an Iwatch as a device also :(

[sj25]

VOOM SURF Voyage Package - 1 Device 9.99 per day or wait for diamond plus discount which is better now?

[Clarea]

VOOM SURF Voyage Package - 1 Device 9.99 per day or wait for diamond plus discount which is better now?

How many days?

[Biker19]

VOOM SURF Voyage Package - 1 Device 9.99 per day or wait for diamond plus discount which is better now?

 

 

 

It’s $6/day more on the ship - you have to do the math against the $46 D+ discount.

[sj25]

It’s $6/day more on the ship - you have to do the math against the $46 D+ discount.

Thank you it is for a 7 day cruise and I have a b2b and was going to do internet the second week and was seeing which was the best deal.

[LeeW]

Just found out that the account lockout seems to occur for me when I double click on the online checkin link. If I carefully click only once I don't have the problem. My guess is the second click goes through while the first has already opened the page and RCI interprets this as trying to modify an open checkin instead of ignoring it.

 

OP, if you both don't need to use VOOM at the same time you can buy only one single device package.

[SRF]

Now I can't get into online checkin. Says my reservation is being modified. I had started online checkin earlier but had to go back in and put passport numbers. Sail date September 16. Is this normal? I heard the horror stories of cruises being cancelled when cancelling something in cruise planner. Now I am scared. The cruise is still showing on my dash board but just can't get into it. Booked with a travel agent.

 

If you enter your reservation through the Dashboard, it will lock it, and it does not unlock, until you call them.

 

Log out, call them. Then enter your reservation via the Already Booked link on the home page. DO NOT LOG IN FIRST.

 

This is an ongoing issue with the RCCL site.