Midwestgal Posted September 25, 2018 Author #51 Share Posted September 25, 2018 Well finally have the official word; Dear Travel Partner, Allure of the Seas is undergoing an extended renovation which means, we must regrettably cancel your clients' sailing. We know this news is disappointing and apologize for the impact to their vacation. We want every aspect of their vacation to be enjoyable. So, we've put together some alternate options that we hope they will take advantage of. Option 1: Re-book one of the following 2020 sailings Oasis of the Seas Mar. 22nd or Apr. 5th cruise departing from Miami, Florida, sailing to Labadee, Haiti | Falmouth, Jamaica | Cozumel, Mexico. Mar. 29thor Apr. 26thcruise departing from Miami, Florida, sailing to Philipsburg, St. Maarten | San Juan, Puerto Rico | Labadee, Haiti. Apr. 12th cruise departing from Miami, Florida, sailing to Charlotte Amalie, St. Thomas | San Juan, Puerto Rico| Labadee, Haiti. Harmony of the Seas Apr. 12th cruise departing from Orlando, Florida, sailing to Perfect Day at CocoCay, Bahamas | Puerto Costa Maya, Mexico| Roatan, Honduras | Cozumel, Mexico. Apr. 19th cruise departing from Orlando, Florida, sailing to Philipsburg, St. Maarten | San Juan, Puerto Rico | Perfect Day at CocoCay, Bahamas. Whether they're beach bums, divers, foodies, or golfers, there's a Caribbean island for all guests! Have them try something new and check it off their bucket list. We are sure they'll find their perfect getaway! Their original stateroom category will be price protected at the original cruise fare rate, excluding taxes, fees, gratuities and other non-cruise fare items. And they'll receive a credit to spend onboard per stateroom: $200 for Interior, Ocean View and Balcony staterooms | $400 for Suites Plus, an additional $50 for each third or more guest to spend onboard Your commission will be protected plus you will receive $50 in bonus commission. Option 2: Re-book any other Royal Caribbean sailing and receive the following credits to spend onboard per stateroom: $200 for Interior, Ocean View and Balcony staterooms | $400 for Suites Plus, an additional $50 for each third or more guest to spend onboard Your commission will be protected. Option 3: If your clients choose to cancel, we'll be sad to see them go We will process a full refund of any paid portion of their cruise fare to the original form of payment, including any non-refundable deposit. Please note, if they choose this option, we will not provide any additional compensation, including air reimbursement. And your commission will be protected if the booking is paid in full only. It's important to us that your clients find the best vacation option. One of our destination experts will call you starting September 25th to help find their perfect cruise. If we happen to miss you, please call us by October 9th, 2018 at 888-281-9344. If we haven't heard from you by Oct 9th, their reservation will be cancelled. Please note, unnamed groups with no payment applied will not qualify for the alternate options provided. Lastly, any pre-paid amenities, packages, or shore excursions will be refunded to the original form of payment within 7-10 business days. Thank you for your understanding and support. We hope your clients find another cruise vacation with us. Whether they are celebrating a special occasion or looking to explore, relax, and recharge - we have no doubt their time with us will be nothing short of amazing. We look forward to welcoming them onboard. Sincerely, Royal Caribbean International Link to comment Share on other sites More sharing options...
jdelta Posted September 25, 2018 #52 Share Posted September 25, 2018 (edited) Well, at least now we know. Edited September 25, 2018 by jdelta Link to comment Share on other sites More sharing options...
Midwestgal Posted September 25, 2018 Author #53 Share Posted September 25, 2018 For us the obc is no big deal as we already had it in the Allure, now if it’s an additional $200.00 that’s something to think about. Don’t care for the other itinerary although the Harmony to SM isn’t to bad. I’ll have to give it some though. Link to comment Share on other sites More sharing options...
jdelta Posted September 25, 2018 #54 Share Posted September 25, 2018 It's always best to have options. Enjoy your cruise! Joe Link to comment Share on other sites More sharing options...
Pratique Posted September 25, 2018 #55 Share Posted September 25, 2018 We've only been on the Freedom and the Oasis. What are your thoughts on the Harmony? My thought is that Oasis will be fresh off a renovation. It will have the new features that Symphony has (restaurants, etc.) plus less wear and tear on the carpets and furnishings than Harmony. Link to comment Share on other sites More sharing options...
CookieDiva Posted September 25, 2018 #56 Share Posted September 25, 2018 My thought is that Oasis will be fresh off a renovation. It will have the new features that Symphony has (restaurants, etc.) plus less wear and tear on the carpets and furnishings than Harmony. If only we would knew that Cats would be gone as well... Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Ourusualbeach Posted September 25, 2018 #57 Share Posted September 25, 2018 If only we would knew that Cats would be gone as well... Sent from my iPhone using Forums Every time an Oasis class ship has gone in for a 5 year drydock they hav3 changed the Broadway show. I would bet that Cats will be gone. Link to comment Share on other sites More sharing options...
Cel_cruise Posted September 25, 2018 #58 Share Posted September 25, 2018 If only we would knew that Cats would be gone as well... Sent from my iPhone using Forums I would take the gamble...the Reno ship vs a 2.5 hour show..that could be cancelled if the cast gets the flu anyway... Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
karena1 Posted September 25, 2018 #59 Share Posted September 25, 2018 Already have my sister's cruise rebooked. They took the Harmony 4/12. They will totally enjoy it and having the extra OBC is nice. I have known for 6 months that Allure was going into Drydock. Just have been waiting for the official documents. Link to comment Share on other sites More sharing options...
Midwestgal Posted September 25, 2018 Author #60 Share Posted September 25, 2018 As long as we the cabin we want we will go on the Harmony for April 20th. I assume the new fare will be refundable just like we booked on Allure ? Link to comment Share on other sites More sharing options...
molly361 Posted September 25, 2018 #61 Share Posted September 25, 2018 As long as we the cabin we want we will go on the Harmony for April 20th.I assume the new fare will be refundable just like we booked on Allure ? Yes it should be Link to comment Share on other sites More sharing options...
Midwestgal Posted September 26, 2018 Author #62 Share Posted September 26, 2018 Yes it should be So we’re booked on the Harmony for April 19, 2020. Now to research the entertainment on Harmony. Link to comment Share on other sites More sharing options...
CookieDiva Posted September 26, 2018 #63 Share Posted September 26, 2018 So we’re booked on the Harmony for April 19, 2020.Now to research the entertainment on Harmony. Ditto! :D Wonder if there is a Roll Call started for this cruise. Link to comment Share on other sites More sharing options...
Midwestgal Posted September 26, 2018 Author #64 Share Posted September 26, 2018 (edited) Ditto! :DWonder if there is a Roll Call started for this cruise. There is, I just posted in the thread. Edited September 26, 2018 by Midwestgal Link to comment Share on other sites More sharing options...
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