cruzemaven Posted October 17, 2018 #1 Share Posted October 17, 2018 Does anyone know when they will they be available to either print or order by mail?....we are now 45 days before sailing. Thanks Link to comment Share on other sites More sharing options...
crz4all Posted October 17, 2018 #2 Share Posted October 17, 2018 For our Nov 23rd sailing they were available about 45 days prior to sail date. Link to comment Share on other sites More sharing options...
vtcruising Posted October 17, 2018 #3 Share Posted October 17, 2018 34 minutes ago, cruzemaven said: Does anyone know when they will they be available to either print or order by mail?....we are now 45 days before sailing. Thanks My check in section hasn't been opening the last 2 days so they may be entering the info now. Or maybe another glitch. Link to comment Share on other sites More sharing options...
Luvcrusn Posted October 17, 2018 #4 Share Posted October 17, 2018 They should be available by sometime later today or tomorrow if you're currently 45 days out and reside in US of Canada. They may not be available to print until your E-docs are available (about 30 days prior) since the printed luggage tags are in the E-docs on the last page. I find that it's best to access the X website by opening an InPrivate (or Incognito) window with whatever browser you're using. If you're still having problems, call Captains Club at 1-800-760-0654 and they'll take care of it for you. Link to comment Share on other sites More sharing options...
CorgiToo Posted November 3, 2018 #5 Share Posted November 3, 2018 I called Captain's Club today and the supervisor said that for the December 1 sailing the luggage tags would be available at the pier. Link to comment Share on other sites More sharing options...
CaroleSS Posted November 4, 2018 #6 Share Posted November 4, 2018 I ordered mine by phone last week and received them on Friday. If the Captain’s club rep told you that they aren’t available until boarding, they are mistaken. Link to comment Share on other sites More sharing options...
Rare go.without.you Posted November 6, 2018 #7 Share Posted November 6, 2018 I just booked yesterday and it's saying they are not available. I will call, thanks! Link to comment Share on other sites More sharing options...
WatchHill Posted November 6, 2018 #8 Share Posted November 6, 2018 We're on the December 9th sailing and DH has been calling about luggage tags for the past few weeks. Each call seems to increase his frustration level with excuses he receives. A few minutes ago he was told to call back next week once edocs have been issued. Duh, I showed DH the cruise folder with the edocs that I printed over two weeks ago. So much for the integrity of those answering phones at Celebrity. Or has technology advanced further than the skill level of those who answer phones at Capt. Club? Elite + and not very happy. Darcy Link to comment Share on other sites More sharing options...
Iamthesea Posted November 7, 2018 #9 Share Posted November 7, 2018 Darcy, I thought you said on the RC board that you printed the Sea Pass, but didn't bother with the docs. Are you sure you have docs available? As far as I know, only one on our RC has received them. That was by email. My reservation still shows that docs are not available. Yet, I also printed my Sea Pass off weeks ago. Luggage tags still "pending", as well. Unless I see them first, in My Reservations on the Celebrity web site, my TA forwards the docs to me when Celebrity has sent to TA. Link to comment Share on other sites More sharing options...
CorgiToo Posted November 14, 2018 #10 Share Posted November 14, 2018 😍My cruise booklet and luggage tags finally arrived yesterday, just after I resigned myself to picking them up at the pier. We also took our photos online.Thanks to CaroleSS for the kind response! Hope to see you on Edge... Link to comment Share on other sites More sharing options...
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