DebJ14 Posted November 24, 2018 #1 Share Posted November 24, 2018 I logged on to see if there were any Black Friday specials on Voom packages. Imagine my surprise to find that anyone over 6 in the cabin had to buy the package. I was able to just buy one package for one device when we sailed 6 months ago. Neither of my grandchildren, both over 6 will be bringing any devices (they don't have any) nor will my husband. He had to turn in his iphone when he got laid off and just bought a cheap phone without internet access. so he no longer needs a package. His only other device is a desktop computer, which is definitely not coming with us. We wanted to be able to stay in touch with the grandchildren's parents, but not at a cost of $279.72. We have decided it will be cheaper to use the phone in the room to call home on the sea days and in Belize and Roatan. I will be able to use my phone the 2 days we are in Mexico as if I were home with no additional fees. Honestly, if we did not have a fare with a non-refundable deposit we would be canceling the RCCL cruise for May, even though it is for a special occasion. I promptly went over to check on our upcoming Carnival cruise and I was able to buy a package for one person for one device, so at least I was able to accomplish something yesterday. Link to comment Share on other sites More sharing options...
Wilson Posted November 24, 2018 #2 Share Posted November 24, 2018 Huh??? Just checked all of my upcoming cruises and able to purchase internet for one device. Call Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted November 24, 2018 #3 Share Posted November 24, 2018 14 minutes ago, DebJ14 said: I logged on to see if there were any Black Friday specials on Voom packages. Imagine my surprise to find that anyone over 6 in the cabin had to buy the package. I was able to just buy one package for one device when we sailed 6 months ago. Neither of my grandchildren, both over 6 will be bringing any devices (they don't have any) nor will my husband. He had to turn in his iphone when he got laid off and just bought a cheap phone without internet access. so he no longer needs a package. His only other device is a desktop computer, which is definitely not coming with us. We wanted to be able to stay in touch with the grandchildren's parents, but not at a cost of $279.72. We have decided it will be cheaper to use the phone in the room to call home on the sea days and in Belize and Roatan. I will be able to use my phone the 2 days we are in Mexico as if I were home with no additional fees. Honestly, if we did not have a fare with a non-refundable deposit we would be canceling the RCCL cruise for May, even though it is for a special occasion. I promptly went over to check on our upcoming Carnival cruise and I was able to buy a package for one person for one device, so at least I was able to accomplish something yesterday. They do want to prevent you from charing! Link to comment Share on other sites More sharing options...
fredflint Posted November 24, 2018 #4 Share Posted November 24, 2018 I was able to after waiting for the web site to start working one person one device two in the room. Link to comment Share on other sites More sharing options...
not-enough-cruising Posted November 24, 2018 #5 Share Posted November 24, 2018 28 minutes ago, DebJ14 said: I logged on to see if there were any Black Friday specials on Voom packages. Imagine my surprise to find that anyone over 6 in the cabin had to buy the package. I was able to just buy one package for one device when we sailed 6 months ago. Neither of my grandchildren, both over 6 will be bringing any devices (they don't have any) nor will my husband. He had to turn in his iphone when he got laid off and just bought a cheap phone without internet access. so he no longer needs a package. His only other device is a desktop computer, which is definitely not coming with us. We wanted to be able to stay in touch with the grandchildren's parents, but not at a cost of $279.72. We have decided it will be cheaper to use the phone in the room to call home on the sea days and in Belize and Roatan. I will be able to use my phone the 2 days we are in Mexico as if I were home with no additional fees. Honestly, if we did not have a fare with a non-refundable deposit we would be canceling the RCCL cruise for May, even though it is for a special occasion. I promptly went over to check on our upcoming Carnival cruise and I was able to buy a package for one person for one device, so at least I was able to accomplish something yesterday. Either you are reading it wrong or there is a typo on the website. There is not nor ever has been a requirement on internet package purchases. Link to comment Share on other sites More sharing options...
Clarea Posted November 24, 2018 #6 Share Posted November 24, 2018 Is it possible that you are looking at a combo VOOM / beverage package? Link to comment Share on other sites More sharing options...
Biker19 Posted November 24, 2018 #7 Share Posted November 24, 2018 Others have reported the same bug when trying to buy the refreshment package - more RCI IT gremlins at work. Link to comment Share on other sites More sharing options...
debster11 Posted November 24, 2018 #8 Share Posted November 24, 2018 1 hour ago, not-enough-cruising said: Either you are reading it wrong or there is a typo on the website. There is not nor ever has been a requirement on internet package purchases. I got the same msg when ordering the drink pkg. It said all passengers over the age of 6 needed to purchase the pkg. Link to comment Share on other sites More sharing options...
DebJ14 Posted November 24, 2018 Author #9 Share Posted November 24, 2018 Sorry, but I just tried it again and you have to everyone over 6 in the same cabin purchase the Voom package. Maybe they are doing it on the Black Friday specials and once the sale is over I will be able to pay full price for just 1 person. Link to comment Share on other sites More sharing options...
not-enough-cruising Posted November 24, 2018 #10 Share Posted November 24, 2018 (edited) 57 minutes ago, DebJ14 said: Sorry, but I just tried it again and you have to everyone over 6 in the same cabin purchase the Voom package. Maybe they are doing it on the Black Friday specials and once the sale is over I will be able to pay full price for just 1 person. If you are getting a good price in this sale I would call, and not wait. I just checked and despite seeing this verbiage in the description, I was able to add the package to only one person in a cabin and continue with the checkout. Edited November 24, 2018 by not-enough-cruising Link to comment Share on other sites More sharing options...
Biker19 Posted November 24, 2018 #11 Share Posted November 24, 2018 1 hour ago, DebJ14 said: Sorry, but I just tried it again and you have to everyone over 6 in the same cabin purchase the Voom package. Maybe they are doing it on the Black Friday specials and once the sale is over I will be able to pay full price for just 1 person. No, it's just poor programming by their IT team - you can call and buy a single VOOM package. Link to comment Share on other sites More sharing options...
Rare brillohead Posted November 25, 2018 #12 Share Posted November 25, 2018 5 hours ago, DebJ14 said: Sorry, but I just tried it again and you have to everyone over 6 in the same cabin purchase the Voom package. Maybe they are doing it on the Black Friday specials and once the sale is over I will be able to pay full price for just 1 person. Did you actually TRY it, or just see the verbiage on the Cruise Planner? Select a one-device plan, then go check out, then only check-mark your name for the product, then pay. Link to comment Share on other sites More sharing options...
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