Paphillyguy Posted December 28, 2018 #1 Share Posted December 28, 2018 I had something weird happen yesterday. I made my final payment at the beginning of Dec. I happened to log on to my account yesterday and it said make your final payment. I clicked and it said there was .02 due. I pulled out my original booking and what I paid and it all equaled 0. Paid in full. It doesn't look like the fare was increased so I have no idea were the .02 came from. I was on hold forever and gave up and made the payment. Anyone else have this happen? Link to comment Share on other sites More sharing options...
operaclg Posted December 28, 2018 #2 Share Posted December 28, 2018 43 minutes ago, Paphillyguy said: I had something weird happen yesterday. I made my final payment at the beginning of Dec. I happened to log on to my account yesterday and it said make your final payment. I clicked and it said there was .02 due. I pulled out my original booking and what I paid and it all equaled 0. Paid in full. It doesn't look like the fare was increased so I have no idea were the .02 came from. I was on hold forever and gave up and made the payment. Anyone else have this happen? Yep - exactly the same thing - I also just paid the 2 cents... Link to comment Share on other sites More sharing options...
david_sobe Posted December 28, 2018 #3 Share Posted December 28, 2018 (edited) I will give my 2 cents Sounds like a computer glitch unless Del Rio has discovered another way to get another 2 cents from every booking 🙂 Edited December 28, 2018 by david_sobe 1 Link to comment Share on other sites More sharing options...
Gampy1967 Posted December 28, 2018 #4 Share Posted December 28, 2018 7 minutes ago, david_sobe said: I will give my 2 cents Sounds like a computer glitch unless Del Rio has discovered another way to get another 2 cents from every booking 🙂 I think he has. Nobody is going to risk a reservation over 2 cents. Link to comment Share on other sites More sharing options...
zqvol Posted December 28, 2018 #5 Share Posted December 28, 2018 It costs NCL a lot more than $0.02 to process that payment so go ahead and make it. You won't notice it but eventually NCL will. 1 Link to comment Share on other sites More sharing options...
Angiesails Posted December 28, 2018 #6 Share Posted December 28, 2018 I had this happen to me as well. I called as the .02 cents wouldn’t process and they just took care of it. Link to comment Share on other sites More sharing options...
don't-use-real-name Posted December 29, 2018 #7 Share Posted December 29, 2018 7 hours ago, zqvol said: It costs NCL a lot more than $0.02 to process that payment so go ahead and make it. You won't notice it but eventually NCL will. Process it on your credit card and the CC company will assess a $3.00 transaction fee to the merchant. NCL will wake up owing $2.98 for this folly. In this type of business anything less than a dollar simply write it off - it doesn't make cents ! Link to comment Share on other sites More sharing options...
casofilia Posted December 29, 2018 #8 Share Posted December 29, 2018 I don't know where you are from but I bet it is to do with the exchange rate. We paid, at one time, using CAD and were left owing 1c. I just let it ride but was carrying a Canadian Penny just in case!!!!! Nothing happened. We boarded as expected. Link to comment Share on other sites More sharing options...
newmexicoNita Posted December 29, 2018 #9 Share Posted December 29, 2018 6 hours ago, casofilia said: I don't know where you are from but I bet it is to do with the exchange rate. We paid, at one time, using CAD and were left owing 1c. I just let it ride but was carrying a Canadian Penny just in case!!!!! Nothing happened. We boarded as expected. I bet you are right: I have seen other posts where this has happened and yes, it is usually just a few cents That explains the difference I guess and books do have to match but for 2 cents? Link to comment Share on other sites More sharing options...
steveweese Posted December 29, 2018 #10 Share Posted December 29, 2018 Make sure you pay the gratuity along with it. Link to comment Share on other sites More sharing options...
Paphillyguy Posted December 31, 2018 Author #11 Share Posted December 31, 2018 On 12/28/2018 at 1:22 PM, zqvol said: It costs NCL a lot more than $0.02 to process that payment so go ahead and make it. You won't notice it but eventually NCL will. I am in finance so it was the first thing I thought. After being on hold forever, I said too bad you want my 2 cents. It will cost NCl a lot more then 2 cents to process this. I checked my credit card sure enough there is a charge for 2 cents. Link to comment Share on other sites More sharing options...
SLYScorpions Posted January 1, 2019 #12 Share Posted January 1, 2019 On 12/28/2018 at 12:10 PM, Paphillyguy said: I had something weird happen yesterday. I made my final payment at the beginning of Dec. I happened to log on to my account yesterday and it said make your final payment. I clicked and it said there was .02 due. I pulled out my original booking and what I paid and it all equaled 0. Paid in full. It doesn't look like the fare was increased so I have no idea were the .02 came from. I was on hold forever and gave up and made the payment. Anyone else have this happen? Same thing happened to me! I called Norwegian and asked if they needed me to pay the .2 now even though I had a receipt for the amount I paid as final payment. They said no I didn't need to pay it. lol, wierd though! Link to comment Share on other sites More sharing options...
bluesea777 Posted January 1, 2019 #13 Share Posted January 1, 2019 This happened to us as well … what happened was: Made final payment over 3 months before our Jewel cruise (that was in Nov). Got email saying that the eDocs were ready for us to download and print luggage tags. Then, a month or so later, NCL cancelled a shore excursion that we'd booked due to the tour company's collapse (or something like that). They refunded the charge to our credit card. Then, when I was ready to download the eDocs, I went online and found I was not able to do so!! Then I saw that the balance was 4 cents!!! I came to the conclusion that since we are Platinum Plus and the tour prices were with 15% discount, so when we booked multiple tours they discounted the 15% from the total cost, not individually, and when they refunded the monies from the one cancelled tour they somehow left the account with 4 cents balance. I even tried to make payment for 4 cents but there was no option to do so. I contacted our PCC and he took care of it, and then I was able to download the eDocs and print the luggage tags. Link to comment Share on other sites More sharing options...
DKane Posted January 4, 2019 #14 Share Posted January 4, 2019 This happened to me as well. The woman I spoke to said if it was up to her, she wouldn't dicker over .02. So she passed me on to her supervisor who said I must pay the .02, which I did. Funny thing is, neither one of them knew what the .02 was for. I was thinking at the time, today .02, next week $200.00. I was a little irate because I couldn't get an answer. So two days after that I received an e-mail detailing all of my payments and it showed that the .02 was for the administrative fee since i had a CAS offer. Get your act together Norwegian:( Link to comment Share on other sites More sharing options...
MamaLady76 Posted January 4, 2019 #15 Share Posted January 4, 2019 On 12/29/2018 at 2:02 AM, casofilia said: I don't know where you are from but I bet it is to do with the exchange rate. We paid, at one time, using CAD and were left owing 1c. I just let it ride but was carrying a Canadian Penny just in case!!!!! Nothing happened. We boarded as expected. We paid using USD so I don't think it was a currency thing. I found it hilarious. I paid the .02. My bf paid for the rest of the cruise. I keep telling everyone I'm the big spender because I paid the balance of our cruise off Link to comment Share on other sites More sharing options...
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