P&O's Email Address

[Adawn47]

I'm starting to think they won't make any definite decisions  until they've pushed themselves so far into a corner there's nowhere else to go

Avril 

[Tommart]

1 hour ago, glittergal1 said:

So we are all getting the same standard Fob off response 

Give him a little time.  This looks, in view of the Carnival statement today, increasingly positive for customers.

[janny444]

It's good to know that our emails have been received and the more that email and let them know the more aware they will be of our " disgruntled" feelings....whether it actually makes any difference remains to be seen but at least we are doing something pro active

[glittergal1]

3 minutes ago, Tommart said:

Give him a little time.  This looks, in view of the Carnival statement today, increasingly positive for customers.

what Carnival statement ?

[AndyMichelle]

2 hours ago, glittergal1 said:

what Carnival statement ?

See the post titled ' Newsflash'. 

Andy 

[Tiesome]

P&O are very professional! Their web site publishes 3 telephone numbers for people who are travelling or in need of help immediately. NONE of those numbers work! - As i said very professional

They are offering to allow you to delay your cruise until the end of 2021 - all you need to do is call one of the numbers on the web site.

I think it is easier to ask my credit card company to get my money back

 

Tiesome

[terrierjohn]

Just now, Tiesome said:

P&O are very professional! Their web site publishes 3 telephone numbers for people who are travelling or in need of help immediately. NONE of those numbers work! - As i said very professional

They are offering to allow you to delay your cruise until the end of 2021 - all you need to do is call one of the numbers on the web site.

I think it is easier to ask my credit card company to get my money back

 

Tiesome

I use a TA and they sorted my cancellation out yesterday after one e-mail and 2 telephone calls. I would never consider any other way of booking a cruise.

[AndyMichelle]

5 hours ago, Tiesome said:

P&O are very professional! Their web site publishes 3 telephone numbers for people who are travelling or in need of help immediately. NONE of those numbers work! - As i said very professional

They are offering to allow you to delay your cruise until the end of 2021 - all you need to do is call one of the numbers on the web site.

I think it is easier to ask my credit card company to get my money back

 

Tiesome

P&O called us today to see what we wanted to do, despite us booking through a ta. 

I'm not sure if it was in response to Michelle's email to Paul Ludlow, but they were very helpful. 

Andy 

[SarahHben]

On 3/12/2020 at 7:52 PM, AndyMichelle said:

P&O called us today to see what we wanted to do, despite us booking through a ta. 

I'm not sure if it was in response to Michelle's email to Paul Ludlow, but they were very helpful. 

Andy 

I emailed P&O and Paul Ludlow last week and received a voice mail call and follow up email from Paul Ludlow’s office yesterday, I was very impressed by the response & like in your case Andy, they were very helpful.

[Ezz]

Does anybody know who is the current CEO is of P and O cruises and email address?