Adawn47 Posted March 9, 2020 #26 Share Posted March 9, 2020 I'm starting to think they won't make any definite decisions until they've pushed themselves so far into a corner there's nowhere else to go Avril Link to comment Share on other sites More sharing options...
Tommart Posted March 9, 2020 #27 Share Posted March 9, 2020 1 hour ago, glittergal1 said: So we are all getting the same standard Fob off response Give him a little time. This looks, in view of the Carnival statement today, increasingly positive for customers. Link to comment Share on other sites More sharing options...
janny444 Posted March 9, 2020 Author #28 Share Posted March 9, 2020 It's good to know that our emails have been received and the more that email and let them know the more aware they will be of our " disgruntled" feelings....whether it actually makes any difference remains to be seen but at least we are doing something pro active Link to comment Share on other sites More sharing options...
glittergal1 Posted March 9, 2020 #29 Share Posted March 9, 2020 3 minutes ago, Tommart said: Give him a little time. This looks, in view of the Carnival statement today, increasingly positive for customers. what Carnival statement ? Link to comment Share on other sites More sharing options...
AndyMichelle Posted March 9, 2020 #30 Share Posted March 9, 2020 2 hours ago, glittergal1 said: what Carnival statement ? See the post titled ' Newsflash'. Andy Link to comment Share on other sites More sharing options...
Tiesome Posted March 12, 2020 #31 Share Posted March 12, 2020 P&O are very professional! Their web site publishes 3 telephone numbers for people who are travelling or in need of help immediately. NONE of those numbers work! - As i said very professional They are offering to allow you to delay your cruise until the end of 2021 - all you need to do is call one of the numbers on the web site. I think it is easier to ask my credit card company to get my money back Tiesome Link to comment Share on other sites More sharing options...
terrierjohn Posted March 12, 2020 #32 Share Posted March 12, 2020 Just now, Tiesome said: P&O are very professional! Their web site publishes 3 telephone numbers for people who are travelling or in need of help immediately. NONE of those numbers work! - As i said very professional They are offering to allow you to delay your cruise until the end of 2021 - all you need to do is call one of the numbers on the web site. I think it is easier to ask my credit card company to get my money back Tiesome I use a TA and they sorted my cancellation out yesterday after one e-mail and 2 telephone calls. I would never consider any other way of booking a cruise. Link to comment Share on other sites More sharing options...
AndyMichelle Posted March 12, 2020 #33 Share Posted March 12, 2020 5 hours ago, Tiesome said: P&O are very professional! Their web site publishes 3 telephone numbers for people who are travelling or in need of help immediately. NONE of those numbers work! - As i said very professional They are offering to allow you to delay your cruise until the end of 2021 - all you need to do is call one of the numbers on the web site. I think it is easier to ask my credit card company to get my money back Tiesome P&O called us today to see what we wanted to do, despite us booking through a ta. I'm not sure if it was in response to Michelle's email to Paul Ludlow, but they were very helpful. Andy Link to comment Share on other sites More sharing options...
Rare SarahHben Posted March 13, 2020 #34 Share Posted March 13, 2020 On 3/12/2020 at 7:52 PM, AndyMichelle said: P&O called us today to see what we wanted to do, despite us booking through a ta. I'm not sure if it was in response to Michelle's email to Paul Ludlow, but they were very helpful. Andy I emailed P&O and Paul Ludlow last week and received a voice mail call and follow up email from Paul Ludlow’s office yesterday, I was very impressed by the response & like in your case Andy, they were very helpful. 1 Link to comment Share on other sites More sharing options...
Ezz Posted June 28, 2022 #35 Share Posted June 28, 2022 Does anybody know who is the current CEO is of P and O cruises and email address? Link to comment Share on other sites More sharing options...
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