rervousneck Posted March 17, 2020 #1 Share Posted March 17, 2020 We booked last fall through a cruise compete website and a travel agent. We paid the deposit of $1500. The reservation includes a suite and air . The NCL website shows a 100% refund if cancelled by 6-23-2020. We cancelled the booking on 3-12-2020 through the travel agent, and we received a confirmation from the cruise compete website. Should we get a refund? Any idea when? Link to comment Share on other sites More sharing options...
mnsweeps Posted March 17, 2020 #2 Share Posted March 17, 2020 8 minutes ago, rervousneck said: We booked last fall through a cruise compete website and a travel agent. We paid the deposit of $1500. The reservation includes a suite and air . The NCL website shows a 100% refund if cancelled by 6-23-2020. We cancelled the booking on 3-12-2020 through the travel agent, and we received a confirmation from the cruise compete website. Should we get a refund? Any idea when? I am still waiting for a refund on my credit card for a cruise I cancelled on Mar 6, 2020. Link to comment Share on other sites More sharing options...
Samstress Posted March 17, 2020 #3 Share Posted March 17, 2020 I'm attempting to cancel a cruise we have for October, 2020. I've emailed our NCL consultant twice & spoken to him on the phone once and still nothing. Link to comment Share on other sites More sharing options...
trex-de Posted March 17, 2020 #4 Share Posted March 17, 2020 We are waiting. October is close but so far away. We shall see. Link to comment Share on other sites More sharing options...
Rare All-ready2cruise Posted March 17, 2020 #5 Share Posted March 17, 2020 Patience! Think of the number of cruises which have been cancelled by the pax or by NCL in the past week. This is going to take TIME! I would think at least 90 days, if not longer. Good luck. Link to comment Share on other sites More sharing options...
coscab Posted March 17, 2020 #6 Share Posted March 17, 2020 I'm going on my Dec. cruise if I have to swim out to the ship🤿 5 Link to comment Share on other sites More sharing options...
barbatkins Posted March 17, 2020 #7 Share Posted March 17, 2020 2 hours ago, mnsweeps said: I am still waiting for a refund on my credit card for a cruise I cancelled on Mar 6, 2020. Me too! Link to comment Share on other sites More sharing options...
Rare ColeThornton Posted March 17, 2020 #8 Share Posted March 17, 2020 2 minutes ago, coscab said: I'm going on my Dec. cruise if I have to swim out to the ship🤿 It probably would be easier to just walk up the gangway to the ship from the pier. 😉 Link to comment Share on other sites More sharing options...
esm54687 Posted March 17, 2020 #9 Share Posted March 17, 2020 2 hours ago, rervousneck said: We booked last fall through a cruise compete website and a travel agent. We paid the deposit of $1500. The reservation includes a suite and air . The NCL website shows a 100% refund if cancelled by 6-23-2020. We cancelled the booking on 3-12-2020 through the travel agent, and we received a confirmation from the cruise compete website. Should we get a refund? Any idea when? What's your TA say?? Link to comment Share on other sites More sharing options...
Comi.uy Posted March 18, 2020 #10 Share Posted March 18, 2020 Its gonna take months for the refund to get to you, dont hold on to it... Link to comment Share on other sites More sharing options...
mnsweeps Posted March 18, 2020 #11 Share Posted March 18, 2020 If I don't see the credit back on 3/20 (14 days from cancellation 3/6) as promised by merchant (NCL), I am going to dispute the charges. I have proof in email that the credits were supposed to go to my AMEX and VISA cards. 1 Link to comment Share on other sites More sharing options...
FranknBeans Posted March 18, 2020 #12 Share Posted March 18, 2020 TA stands for travel agent Link to comment Share on other sites More sharing options...
vince_g Posted March 18, 2020 #13 Share Posted March 18, 2020 Filing a credit card dispute isn't going to do anything for anyone. As soon as NCL acknowledges that there is a refund being processed, anyone who filed a dispute is going to lose their claim. Link to comment Share on other sites More sharing options...
rervousneck Posted March 18, 2020 Author #14 Share Posted March 18, 2020 13 hours ago, esm54687 said: What's your TA say?? Up in air. Link to comment Share on other sites More sharing options...
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