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Carnival announcement...nothing from HAL, yet


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Holland America Line Extends Temporary Pause Of Its Global Ship Operations For 30 Additional Days

Cruises departing through May 14 are now cancelled.
FOLLOW: Updates on Zaandam

Seattle, Wash., Mar. 30, 2020 (7:15 AM PDT) — Due to the continued port closures and travel restrictions surrounding global health concerns, Holland America Line has made the decision to extend its pause of global cruise operations for an additional 30 days, cancelling sailings scheduled to depart through May 14, 2020.

Guests currently booked on cruises from April 14 through May 14 and their travel advisors will receive notification from Holland America Line in the coming days regarding options for selecting either a Future Cruise Credit for 125% of their booking value plus an additional $250 shipboard credit or a full refund.

“As the world addresses global health concerns, travel has come to a temporary standstill as communities take necessary precautions to protect themselves,” said Orlando Ashford, president of Holland America Line. “All of us at Holland America Line are wishing everyone the best during this unprecedented time. ”

All bookings will automatically be cancelled through May 14. Guests do not need to call to cancel; however, they may use the online Cancellation Form to indicate their preference for a 125% Future Cruise Credit with a bonus $250 shipboard credit or 100% refund.  Holland America Line will reimburse cancellation fees for air and other arrangements for travel to and from the cancelled cruise. (This does not apply to chartered sailings.)

Holland America Line kindly requests that all those booked on cruises from April 14 through May 14 to not call reservations for assistance as hold times are expected to be very long, and their booking will automatically cancelled over the coming week. Guests do not need to call to cancel their bookings, but can indicate their preferences using the online Cancellation Form by June 1, 2020.  We sincerely thank everyone for their patience and understanding.

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6 minutes ago, CruiserBruce said:

Not sure why this is a surprise. Cunard (in the Carnival family) announced the extended delay a couple of hours ago. Carnival announced it 20 minutes ago...now HAL. Why the dramatic headline?

It wasn’t meant to be dramatic. I just didn’t want a misunderstanding since this came from Carnival, not Carnival Corp. 

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