Costa (Carnival) Cruises, New Safety Procedures

[gerryuk]

The Italian cruise line Costa have announced new safety procedures when they get back up and running. 

You will check in online, no mandatory wearing of face masks on board but they are mandatory in the terminals, no more buffets, mandatory online health check, reduced ship occupancy and more.

Although this is Costa pacific I thought it would be good for all to see on here, particularly with the controversial issues of wearing face masks and the future of the buffets discussed heavily on these boards. As Costa are part of the Carnival group one would presume all lines will have similar protocells when they get back to sailing.

 

ONLINE CHECK IN

Online check in is guaranteed and can be carried out in the total comfort and safety of your home, avoiding gatherings and limiting the interaction with staff at the boarding terminal.

ONLINE QUESTIONNAIRE

Prior to boarding, we will monitor the health of our passengers by requiring them to complete a mandatory online questionnaire certifying their state of health.

ONBOARD LIFE DIGITALIZATION

We will offer the possibility to book experiences online before departure on MyCosta; life on board will be easier and more interactive through the utilization of the Costa APP, interactive onboard monitors and QR codes, for a state-of-the-art, safe cruising experience.

 

2. SAFETY PROCEDURES IN THE TERMINAL

During embarkation and disembarkation, we will follow important safety and prevention procedures for all our guests and crew.

BODY TEMPERATURE DETECTION

 

The body temperature of all passengers, crew and visitors will be taken by means of a thermal scanner every time you board the ship.

PROTECTION RULES

 

At the terminal, the use of individual protective equipment will be mandatory for everyone: guests will be required to wear a mask.

 

 

3. SOCIAL DISTANCING

We will follow strict safety protocols to ensure social distancing, so you can socialize in complete safety on board.

REDUCED SHIP OCCUPANCY 

To ensure social distancing with ease, the maximum number of passengers per cruise has been significantly reduced.

REDESIGNED AREAS

 

Reduced occupancy and controlled access of entertainment and relaxation areas: the common areas have been redesigned, in line with the new rules.

 

SAFETY SIGNS
 

Will be present in all areas to remind everyone of the need to maintain a safe distance.

 

4. SANITIZATION OF AREAS

All of our ships will comply with stringent onboard hygiene protocols, based on sanitary standards approved by the World Health Organization.

SANITIZATION OF SURFACES AND COMMON AREAS

 

The internal and external public areas will be sanitized multiple times a day with antiviral disinfectants; common restrooms will be sanitized even more frequently.

SPECIFIC PRODUCTS

We will use sanitization technologies and specific, highly effective disinfectant cleaning products on all surfaces and furnishings.

CABIN DISINFECTION

Cabins will be delivered to guests only after having undergone an antiviral disinfectant treatment. The cabins will also be cleaned and disinfected daily.


 

 

5. SAFETY EQUIPMENT

We will offer safety equipment to all our guests, staff and suppliers during their stay, to be used on board and shore side.

SAFETY AND SANITATION EQUIPMENT FOR ALL GUESTS AND STAFF

 

Numerous hand sanitizer dispensers will be available at the terminal and in all the main areas of the ship at all times. In addition, masks and gloves are available upon request during your stay.

PROTECTION ON BOARD

All crew will be equipped with the necessary protective equipment, in accordance with Italian regulations, to carry out their work with the highest health standards.

PROTECTION DURING EXCURSIONS

Our buses are sanitized after each use and social distancing is guaranteed by a reduced capacity; moreover, the tour guides utilize protective masks to help you discover the most beautiful places safely.

 

6. SAFETY PROTOCOLS FOR THE CREW

We have tightened and reinforced the hygiene protocols that our crew must comply with.

DAILY SCREENING

 

Onboard personnel must carry out body temperature screening before and after each shift.

STAFF TRAINING
 

Specific staff training will be performed, relative to the compliance with safety protocols and practices in accordance with current health regulations.
 

 

7. SAFETY IN RESTAURANTS

The Food & Beverage services will be adapted to the current situation, with further strengthening of safety and control measures.

DISTANCING

 

The space between the seats at the tables and among the tables themselves has been designed to dine in total safety; in addition, access to the main restaurants will be predefined and controlled to avoid gatherings.

TABLE SERVICE

Only table service will be available, for both meals and drinks, which will be served exclusively at the table by our restaurant crew. .

FOOD SAFETY

As always, we will apply the strictest safety protocols in the procurement and food handling processes.

 

8. MEDICAL SERVICE ON BOARD AND SHORE SIDE

All Costa ships are equipped with a medical center, consisting of qualified and experienced doctors and healthcare professionals, continuously updated on the protocols and healthcare standards to counter the spread of COVID-19.
The health of our guests and crew is our top priority.

 

[CruiserBruce]

Interesting. Note it says they will meet WHO standards, (and Costa doesn't have much of a US presence) but I would expect CDC to have similar. In fact, many things are similar to state standards currently being used as the various states open up.

[cb at sea]

Sounds like a LOAD of fun!

 

[ATC cruiser]

A sanitized bus or van in the caribbean, I’d be happy with one just being less than 10 years old 🤣

[JRG]

Finally we get a look at something feasible.

[VMax1700]

21 hours ago, CruiserBruce said:

WHO standards

I believe WHO recommends a minimum of 1m (3 feet) for social distancing.  A lot more workable than 6 feet.

[mnocket]

"The space between the seats at the tables and among the tables themselves has been designed to dine in total safety; in addition, access to the main restaurants will be predefined and controlled to avoid gatherings."

 

Wow!  They are guaranteeing TOTAL SAFETY.  I didn't know this was possible.  Bravo Costa!