Sugar67 Posted June 23, 2020 #1 Share Posted June 23, 2020 We currently have a re-booked cruise for October 4th and our final payment date is July 6th, 2020. Someone had mentioned they called Carnival and asked to have final payment extended to 30 days prior to sailing. I was on hold this morning for 2 hours only to be told she couldn't do that, only travel agents can. Does anyone have experience getting this done on their own? Our October 2021 cruise is already paid in full and really don't want to tie up any more money waiting for cancellations to be over with. TIA Link to comment Share on other sites More sharing options...
Organized Chaos Posted June 23, 2020 #2 Share Posted June 23, 2020 Our PVP has extended our finally payment date before, but only by a week. This was done last December for our cruise this past March, long before the COVID mess. So it is possible to extend final payment, but I don't know if they're doing it for longer periods because of the current situation. I will say this, though...Carnival customer service is notorious for giving out different answers depending on who you talk to. You could always give it another shot. 1 Link to comment Share on other sites More sharing options...
skridge Posted June 23, 2020 #3 Share Posted June 23, 2020 That would be a lot of money to have tied up in a company that is on shaky ground. Good luck. I hope it works out for you. 1 Link to comment Share on other sites More sharing options...
juxsta Posted June 23, 2020 #4 Share Posted June 23, 2020 We were booked on the Breeze for Sept.19th.We booked this sailing last fall before Covid with 50.00 pp deposit..Our final payment date was set for June 21st...My wife tried reaching out to our PVP in late May about moving the final payment date but he went M.I.A on us...So she called Carnival directly on June 17th ( 4 days before final payment date ) and they moved the final payment date to 30 days before sailing which was Aug.18th..Then the cruise was cancelled on June 22nd and we opted for the 600 OBC and future re book. So unless they changed something since yesterdays announcement, they most certainly can move your final payment date to 30 days before your sail date. We did this because we didn't want to tie up over 2000 with Carnival without knowing whats in their future plans. 1 Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted June 23, 2020 #5 Share Posted June 23, 2020 OP, I'd surely call back and talk to someone different. I'm assuming you are talking to Customer Service Reps and they are famously unreliable. If you're talking to your PVP, then you need another one. I've seen it reported here on CC that 30 day extensions were the norm 1 Link to comment Share on other sites More sharing options...
Mud_Shark Posted June 23, 2020 #6 Share Posted June 23, 2020 Let us know if you eventually meet with success. We have a couple months until final payment, but if cruising is still up in the air at that time, I really don't want to give the cruise lines more money for something that may come to naught. So if you get your final payment extended, we may try as well. Don 1 Link to comment Share on other sites More sharing options...
vwrestler171 Posted June 30, 2020 #7 Share Posted June 30, 2020 I don't see them extending final payment, much if at all. They did have some rates that allowed final payment to be paid 30 days from sailing, but have not seen it since then. Link to comment Share on other sites More sharing options...
outdoors27 Posted June 30, 2020 #8 Share Posted June 30, 2020 If you have a PVP call and request 30 days prior to sailing as it is possible. We did it twice once before our Canceled June 27th cruise and then on our rebooked August 2nd cruise which was obviously canceled... Good luck Link to comment Share on other sites More sharing options...
iamsteph Posted June 30, 2020 #9 Share Posted June 30, 2020 I was able to extend the final payment for my now-cancelled September cruise to August 5. I did this by calling Carnival and speaking with a customer service rep - not a TA, not a PVP. I only called a few days before it was due, so maybe that is key. I would suggest calling back and speaking with someone different. 1 Link to comment Share on other sites More sharing options...
firefly333 Posted June 30, 2020 #10 Share Posted June 30, 2020 On 6/23/2020 at 1:09 PM, Sugar67 said: We currently have a re-booked cruise for October 4th and our final payment date is July 6th, 2020. Someone had mentioned they called Carnival and asked to have final payment extended to 30 days prior to sailing. I was on hold this morning for 2 hours only to be told she couldn't do that, only travel agents can. Does anyone have experience getting this done on their own? Our October 2021 cruise is already paid in full and really don't want to tie up any more money waiting for cancellations to be over with. TIA Did you book with a ta. I'm thinking there has to be a reason they would say a ta could for you. Link to comment Share on other sites More sharing options...
MCC retired Posted June 30, 2020 #11 Share Posted June 30, 2020 41 minutes ago, firefly333 said: Did you book with a ta. I'm thinking there has to be a reason they would say a ta could for you. Correct , all adjustments of cruise booking payments , must go through your TA . Link to comment Share on other sites More sharing options...
Sugar67 Posted June 30, 2020 Author #12 Share Posted June 30, 2020 thanks IAMSTEPH, I am going to call again today and see what answer I get. I booked this on my own Firefly so not sure why she said that. Honestly, she didn't instill a lot of confidence in me with her answers, I was on hold a lot with her Link to comment Share on other sites More sharing options...
Sugar67 Posted June 30, 2020 Author #13 Share Posted June 30, 2020 I just got off the phone again and this time they extended final payment until July 31st. She said to call back again closer to that date and they likely could extend the payment date again. I was quite surprised when she said, it isn't likely that the cruise will be sailing anyways. Link to comment Share on other sites More sharing options...
N7786W Flyer Posted June 30, 2020 #14 Share Posted June 30, 2020 1 hour ago, Sugar67 said: I just got off the phone again and this time they extended final payment until July 31st. She said to call back again closer to that date and they likely could extend the payment date again. I was quite surprised when she said, it isn't likely that the cruise will be sailing anyways. Good to know...and thanks for the information. I have a final payment due August 5th that I, like you are, am a little reluctant to make at this juncture. Garnett 1 Link to comment Share on other sites More sharing options...
azjim66 Posted July 3, 2020 #15 Share Posted July 3, 2020 We are booked on the Magic October 3, 2020. Final payment is due July 5th. I called Carnival today and requested they extend that date and they did. The new final payment date is now July 27th. Not sure we will know anymore by then but atleast I have a few more weeks to decide. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now