Virgo61 Posted February 17, 2021 #1 Share Posted February 17, 2021 Our South America cruise in January 2022 was cancelled because the Discovery Princess will not be delivered on time. Anyone receive their refund yet? Link to comment Share on other sites More sharing options...
Rare jwattle Posted February 17, 2021 #2 Share Posted February 17, 2021 When did they cancel? Refunds have been running 60-90 days Link to comment Share on other sites More sharing options...
Rare Ombud Posted February 17, 2021 #3 Share Posted February 17, 2021 When did you receive the email? What date do you have to select refund vs FCC? Count 14 days after that Link to comment Share on other sites More sharing options...
casofilia Posted February 17, 2021 #4 Share Posted February 17, 2021 I informed my PCC that I wanted a refund on the day I got the cancellation notice; no refund yet. Link to comment Share on other sites More sharing options...
Virgo61 Posted February 17, 2021 Author #5 Share Posted February 17, 2021 I received the notice about 30 days ago. We weren’t given any choices since the cruise only had a deposit. Link to comment Share on other sites More sharing options...
JimC Posted February 26, 2021 #6 Share Posted February 26, 2021 Not related to the cruise mentioned, but it has been over 3 months since our cruise was canceled and I have not received a refund of the deposit. I requested a refund back to my credit card and not a FCC. Anyone waiting over 3 months ? Link to comment Share on other sites More sharing options...
Rare Ombud Posted February 26, 2021 #7 Share Posted February 26, 2021 @JimCthat's too long to wait. If you did not book through a TA contact csteinke@princesscruises.com or kbaldwin@princesscruises.com and ask why you haven't been refunded. Sounds like you got lost in the shuffle 1 Link to comment Share on other sites More sharing options...
trvlwrld Posted February 26, 2021 #8 Share Posted February 26, 2021 asked for a deposit refund on a Jan 2022 cruise last week, received my credit card refund in 3 days-thx Princess! 1 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted February 26, 2021 #9 Share Posted February 26, 2021 We are still waiting for our $1,500 deposit to be refunded to our credit card for this cruise. Not worried, past refunds have taken a bit... Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted February 27, 2021 #10 Share Posted February 27, 2021 This morning our Deposit for the January 2022, 50 Day, Discovery Princess cruise was credited back to our credit card... Link to comment Share on other sites More sharing options...
Hulagirl Posted February 27, 2021 #11 Share Posted February 27, 2021 Just looked at my credit card and I see our deposit for the S. America Discovery Princess cruise was refunded on Feb. 25. I hadn't gotten a notice from my CC company about this was surprised to see it. Glad that has been taken care of now. I would say yours will be soon now also. Susan Link to comment Share on other sites More sharing options...
Anubi Posted February 28, 2021 #12 Share Posted February 28, 2021 We were booked on the November transatlantic on Discovery and just got our refund on Friday. Link to comment Share on other sites More sharing options...
Virgo61 Posted February 28, 2021 Author #13 Share Posted February 28, 2021 We received our refund yesterday. Link to comment Share on other sites More sharing options...
John99 Posted February 28, 2021 #14 Share Posted February 28, 2021 Future Credit Deposit (FCD) refunds Our FCD ($100) was issued in 2019 and charged against my Chase Freedom Credit card. Since that time -- that credit card (used in 2019) has been cancelled because of unauthorized activity. I now have a “new” credit card from Chase. How can I inform Princess I have a new credit card to use for a refund? Can I request a check for $100 instead? John Link to comment Share on other sites More sharing options...
Syracusefan44 Posted February 28, 2021 #15 Share Posted February 28, 2021 15 minutes ago, John99 said: Future Credit Deposit (FCD) refunds Our FCD ($100) was issued in 2019 and charged against my Chase Freedom Credit card. Since that time -- that credit card (used in 2019) has been cancelled because of unauthorized activity. I now have a “new” credit card from Chase. How can I inform Princess I have a new credit card to use for a refund? Can I request a check for $100 instead? John Even though your credit card was cancelled Chase should have no issues transferring it to your new card. Here is some information from The Points Guy website. If your card is canceled but the account is open: If your card was canceled but your account was not closed — perhaps because you lost the physical card or had fraudulent transactions that caused the issuer to send you a new card — then you shouldn’t have a reason to worry. The merchant can issue a refund to your canceled card and the refund will appear on the account associated with your new card. Link to comment Share on other sites More sharing options...
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