grandmacani Posted August 1, 2021 #1 Share Posted August 1, 2021 We booked executive class seats from Paris to New York on TAP Portugal air last year. We were booked early in the year for a June flight after our cruise. Well we all know what happened. Our flight was canceled. But… no refunds.. no voucher. Only a year of messages saying I was due a refund but it takes time. Well so far it’s been over a year now. I’ve been on fb with flocks of people still waiting. I did have a refundable ticket. I’m Leary about booking anything. Beware of TAP Link to comment Share on other sites More sharing options...
CruiserBruce Posted August 2, 2021 #2 Share Posted August 2, 2021 Ok, lets clear something here. TAP doesn't fly from Paris to New York. They do fly from from Lisbon to New York, or from Lisbon to Paris. So, there is some very critical info missing here. Link to comment Share on other sites More sharing options...
Rare PaulMCO Posted August 2, 2021 #3 Share Posted August 2, 2021 11 hours ago, CruiserBruce said: Ok, lets clear something here. TAP doesn't fly from Paris to New York. They do fly from from Lisbon to New York, or from Lisbon to Paris. So, there is some very critical info missing here. What kind of critical information is missing?? The point is the TAP is a dead beat and wont do refunds! Link to comment Share on other sites More sharing options...
CruiserBruce Posted August 2, 2021 #4 Share Posted August 2, 2021 2 hours ago, PaulMCO said: What kind of critical information is missing?? The point is the TAP is a dead beat and wont do refunds! Well...TAP frequently codeshares with other airlines, like United. Perhaps the OP booked through United, as TAP doesn't fly the route the OP specified. Was the OP offered a future flight credit of any type...it says a voucher. Finding it hard to believe absolutely no compensation was offered. Link to comment Share on other sites More sharing options...
Rare FlyerTalker Posted August 2, 2021 #5 Share Posted August 2, 2021 (edited) To echo Bruce - lots of missing info. Were the tickets non-refundable consolidator tickets? Why do you think they were "refundable"? What were the fare rules for the tickets? Who issued the tickets? Who sold the tickets? Flight was "cancelled" - by whom? Was it that the cruise didn't go, but the flight actually operated? But it now becomes another "Don't fly XYZ Airline" posting. Edited August 2, 2021 by FlyerTalker 1 1 Link to comment Share on other sites More sharing options...
rkacruiser Posted August 2, 2021 #6 Share Posted August 2, 2021 4 hours ago, FlyerTalker said: To echo Bruce - lots of missing info. Were the tickets non-refundable consolidator tickets? Why do you think they were "refundable"? What were the fare rules for the tickets? Who issued the tickets? Who sold the tickets? Flight was "cancelled" - by whom? Was it that the cruise didn't go, but the flight actually operated? But it now becomes another "Don't fly XYZ Airline" posting. Yes. In recent weeks, I have read several reviews of TAP, particularly Business Class, that were quite positive. Link to comment Share on other sites More sharing options...
6rugrats Posted August 6, 2021 #7 Share Posted August 6, 2021 If you just wanted to whine, fine. But, as stated TAP does not fly that routing. So, hard to take your complaint seriously. 1 Link to comment Share on other sites More sharing options...
CruiserBruce Posted August 6, 2021 #8 Share Posted August 6, 2021 I notice the OP has not returned with any info or comments... 1 Link to comment Share on other sites More sharing options...
Rare voyager1964 Posted August 6, 2021 #9 Share Posted August 6, 2021 15 hours ago, 6rugrats said: If you just wanted to whine, fine. But, as stated TAP does not fly that routing. So, hard to take your complaint seriously. FYI, an example of TAP itinerary: Paris (ORY) to Newark (EWR) — Fri, Sep 17 Paris (ORY) to Lisbon (LIS) — Fri, Sep 17 Tap Air Portugal 447 Dep: 6:00 am Arr: 7:30 am 2h 30m Airbus A320 Business (J) Layover in LIS 4h 30m Lisbon (LIS) to Newark (EWR) — Fri, Sep 17 Tap Air Portugal 201 Dep: 12:00 pm Arr: 3:00 pm 8h 0m Airbus A330-900neo Business (J) Link to comment Share on other sites More sharing options...
CruiserBruce Posted August 6, 2021 #10 Share Posted August 6, 2021 18 minutes ago, voyager1964 said: FYI, an example of TAP itinerary: Paris (ORY) to Newark (EWR) — Fri, Sep 17 Paris (ORY) to Lisbon (LIS) — Fri, Sep 17 Tap Air Portugal 447 Dep: 6:00 am Arr: 7:30 am 2h 30m Airbus A320 Business (J) Layover in LIS 4h 30m Lisbon (LIS) to Newark (EWR) — Fri, Sep 17 Tap Air Portugal 201 Dep: 12:00 pm Arr: 3:00 pm 8h 0m Airbus A330-900neo Business (J) At no point in that schedule does it say TAP flies from Paris to New York, or EWR. It looks like a non-stop from LIS to EWR. Link to comment Share on other sites More sharing options...
Rare FlyerTalker Posted August 6, 2021 #11 Share Posted August 6, 2021 6rug and Bruce: Let's just save our breath. 1 Link to comment Share on other sites More sharing options...
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