Borat Posted December 20, 2021 #1 Share Posted December 20, 2021 Hi everyone. I just cancelled my 12/31 Symphony cruise which was booked with some old FCC and also new $ ontop of that. The royal representative told me the whole amount would be sent back to my CC. I asked about the FCC and she said all of it, not just the new $ portion. Is that a mistake or is royal getting tired of the continuous loop of FCC’s? I guess I’ll find out soon, but just curious what to expect. Jordan Link to comment Share on other sites More sharing options...
Biker19 Posted December 20, 2021 #2 Share Posted December 20, 2021 Just now, Borat said: . Is that a mistake or is royal getting tired of the continuous loop of FCC’s? No mistake, they have been treating FCC as cash lately. Link to comment Share on other sites More sharing options...
Borat Posted December 20, 2021 Author #3 Share Posted December 20, 2021 Just now, Biker19 said: No mistake, they have been treating FCC as cash lately. So I should expect to get back 2 trips worth of $? That’s a nice bonus Link to comment Share on other sites More sharing options...
erinsmom03 Posted December 20, 2021 #4 Share Posted December 20, 2021 1 minute ago, Biker19 said: No mistake, they have been treating FCC as cash lately. Wow, that's hard to believe, but good to hear! Still on the fence for our Jan 3rd cruise Link to comment Share on other sites More sharing options...
Biker19 Posted December 20, 2021 #5 Share Posted December 20, 2021 1 minute ago, Borat said: So I should expect to get back 2 trips worth of $? That’s a nice bonus You should get a refund of whatever was paid in either cash or FCC. Link to comment Share on other sites More sharing options...
HicksRA Posted December 20, 2021 #6 Share Posted December 20, 2021 I assume it would be less the 25% fcc add on? Link to comment Share on other sites More sharing options...
Biker19 Posted December 20, 2021 #7 Share Posted December 20, 2021 1 minute ago, erinsmom03 said: Wow, that's hard to believe, but good to hear! Still on the fence for our Jan 3rd cruise Getting cash back for an FCC booked sailing is probably easier than getting a refund in the first place - the default is another FCC. 1 Link to comment Share on other sites More sharing options...
Biker19 Posted December 20, 2021 #8 Share Posted December 20, 2021 1 minute ago, HicksRA said: I assume it would be less the 25% fcc add on? Correct. Link to comment Share on other sites More sharing options...
Borat Posted December 20, 2021 Author #9 Share Posted December 20, 2021 2 minutes ago, Biker19 said: You should get a refund of whatever was paid in either cash or FCC. It makes sense to me they would refund the cash portion, but I’m surprised (happily) to get the FCC portion back to my credit card as well Link to comment Share on other sites More sharing options...
Biker19 Posted December 20, 2021 #10 Share Posted December 20, 2021 1 minute ago, Borat said: It makes sense to me they would refund the cash portion, but I’m surprised (happily) to get the FCC portion back to my credit card as well RCI is being generous, short term. 1 Link to comment Share on other sites More sharing options...
Borat Posted December 20, 2021 Author #11 Share Posted December 20, 2021 Just now, Biker19 said: RCI is being generous, short term. LOL yeah it would appear that way. Thx for the confirmation Link to comment Share on other sites More sharing options...
Maitaivegas Posted December 21, 2021 #12 Share Posted December 21, 2021 10 minutes ago, Biker19 said: RCI is being generous, short term. I’m cruising on the symphony 1/29/22 if I cancel now will I get my money back to my cc or will it be a FCC? Im not interested in a FCC since I don’t see my sailing on RCL. I have paid my cruise in full but my final payment wasn’t due till 12/29/21. TIA Link to comment Share on other sites More sharing options...
Borat Posted December 21, 2021 Author #13 Share Posted December 21, 2021 1 minute ago, Maitaivegas said: I’m cruising on the symphony 1/29/22 if I cancel now will I get my money back to my cc or will it be a FCC? Im not interested in a FCC since I don’t see my sailing on RCL. I have paid my cruise in full but my final payment wasn’t due till 12/29/21. TIA Did your pay this cruise in FCC or credit card? Though it seems either way they are sending back to CC these days apparently. I’ll believe it when I see it but that’s what I was told Link to comment Share on other sites More sharing options...
Biker19 Posted December 21, 2021 #14 Share Posted December 21, 2021 11 minutes ago, Maitaivegas said: if I cancel now will I get my money back to my cc or will it be a FCC? Assuming you or your TA gets through the RCI CSR to make it happen , you should be able to get a refund. Link to comment Share on other sites More sharing options...
Maitaivegas Posted December 21, 2021 #15 Share Posted December 21, 2021 4 minutes ago, Biker19 said: Assuming you or your TA gets through the RCI CSR to make it happen , you should be able to get a refund. Ok I will call tomorrow, I find calling early gets me thru. Thank You Link to comment Share on other sites More sharing options...
Rare mac_tlc Posted December 21, 2021 #16 Share Posted December 21, 2021 Certainly policies can change but when I cancelled our 10/31 Harmony cruise, which was partially paid for using $1500 in FCC, from three prior cancelled cruises, the $1500 was reissued as an FCC. I received a credit to my credit card for only the amount I paid in cash. No big deal for me, I just applied the $1500 to a future cruise. This cancellation was due to an itinerary change by Royal, not under CWC. mac_tlc Link to comment Share on other sites More sharing options...
Borat Posted December 21, 2021 Author #17 Share Posted December 21, 2021 25 minutes ago, mac_tlc said: Certainly policies can change but when I cancelled our 10/31 Harmony cruise, which was partially paid for using $1500 in FCC, from three prior cancelled cruises, the $1500 was reissued as an FCC. I received a credit to my credit card for only the amount I paid in cash. No big deal for me, I just applied the $1500 to a future cruise. This cancellation was due to an itinerary change by Royal, not under CWC. mac_tlc Do your recall about how long it took to receive the refund? They told me 30-40 days but I know some people who recvd in 48 hours Link to comment Share on other sites More sharing options...
patattack Posted December 21, 2021 #18 Share Posted December 21, 2021 One of the couples cruising with us on the Odyssey 1/29/2022 cancelled this week. They had to take a FCC for their deposit. They were told that if the mask mandate extended to 1/29/2022, they could have gotten a refund in cash for their deposit Pat Link to comment Share on other sites More sharing options...
irishgal432 Posted December 21, 2021 #19 Share Posted December 21, 2021 13 hours ago, Borat said: Hi everyone. I just cancelled my 12/31 Symphony cruise which was booked with some old FCC and also new $ ontop of that. The royal representative told me the whole amount would be sent back to my CC. I asked about the FCC and she said all of it, not just the new $ portion. Is that a mistake or is royal getting tired of the continuous loop of FCC’s? I guess I’ll find out soon, but just curious what to expect. Jordan Curious as why you cancelled? Was it covid related or the new health protocols. No judgement, we may be in a similiar situation. Link to comment Share on other sites More sharing options...
irishgal432 Posted December 21, 2021 #20 Share Posted December 21, 2021 12 hours ago, Borat said: Do your recall about how long it took to receive the refund? They told me 30-40 days but I know some people who recvd in 48 hours Don't hold your breath. royal cancelled a cruise in July for me. I finally got my last refund on /december 9th. Link to comment Share on other sites More sharing options...
Maitaivegas Posted December 21, 2021 #21 Share Posted December 21, 2021 I read on RCL website if they cancel the cruise they have 180 days to refund it. um sounds like 6 mo which is 6 mo they are earning interest on. Link to comment Share on other sites More sharing options...
Rare mac_tlc Posted December 21, 2021 #22 Share Posted December 21, 2021 17 hours ago, Borat said: Do your recall about how long it took to receive the refund? They told me 30-40 days but I know some people who recvd in 48 hours It arrived in pieces. Most of it was within 9 days. The last piece took a few calls and was about 40 days. Link to comment Share on other sites More sharing options...
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