cruisesoon Posted March 3, 2022 #26 Share Posted March 3, 2022 I still can't get into the excursions for our Alaskan cruise. It has been around 3 days now. So frustrating. Has anyone heard when it will get fixed? Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted March 3, 2022 #27 Share Posted March 3, 2022 I can get to excursions today and can also search cruises again. Fingers crossed it stays that way! 1 Link to comment Share on other sites More sharing options...
brisalta Posted March 3, 2022 #28 Share Posted March 3, 2022 It is still not working. Link to comment Share on other sites More sharing options...
tonit964 Posted March 3, 2022 #29 Share Posted March 3, 2022 It's still not working for both of my bookings. Link to comment Share on other sites More sharing options...
Rare HBCcruiser Posted March 4, 2022 #30 Share Posted March 4, 2022 Not working for any of my 4 cruises booked. The App is going wonky too, 🙄 Link to comment Share on other sites More sharing options...
runner2013 Posted March 4, 2022 #31 Share Posted March 4, 2022 Ditto for not being able to get into excursions... Link to comment Share on other sites More sharing options...
maggie777 Posted March 4, 2022 #32 Share Posted March 4, 2022 You are not alone! Link to comment Share on other sites More sharing options...
seachelt Posted March 4, 2022 #33 Share Posted March 4, 2022 Lots of us here! Getting fed up with this excursions issue. Lets hope for a fix tomorrow. Link to comment Share on other sites More sharing options...
TrixiePixie Posted March 4, 2022 #34 Share Posted March 4, 2022 Having trouble with booking excursions also. The website works on and off. Sometime the ez air works and other times it doesn’t. It is very frustrating trying to get all this done with the website acting up. Hope they fix it soon Link to comment Share on other sites More sharing options...
Rare leck57 Posted March 4, 2022 #35 Share Posted March 4, 2022 Hasn't worked on Chrome for a couple of days as per the posts above. Just tried Edge and Excursions loaded straight away. Go figure. Link to comment Share on other sites More sharing options...
suzyed Posted March 4, 2022 #36 Share Posted March 4, 2022 It's not just you! My family and I tried earlier this evening and only I was successful in booking a tour for DH and I in one of the ports. I was told on "chat" that they are working on it and to try tomorrow.... Tomorrow, tomorrow and tomorrow... Link to comment Share on other sites More sharing options...
suzyed Posted March 4, 2022 #37 Share Posted March 4, 2022 4 hours ago, TrixiePixie said: Having trouble with booking excursions also. The website works on and off. Sometime the ez air works and other times it doesn’t. It is very frustrating trying to get all this done with the website acting up. Hope they fix it soon Yes, got together this evening with 4 other family member to get dinners and excursions done. We managed to only book one specialty dinner on one of the nights and only 2 of us were able to book an excursion. Then I checked the Medallion app and a specialty dinner to celebrate DH's birthday that I bought and paid for a week ago is now gone! GRRRR! Link to comment Share on other sites More sharing options...
caribill Posted March 4, 2022 #38 Share Posted March 4, 2022 Has anyone of the posters here called Princess and asked what the situation is? 1 Link to comment Share on other sites More sharing options...
hansi Posted March 4, 2022 #39 Share Posted March 4, 2022 I can't access the excursions either. Just keeps defaulting to the login page. Link to comment Share on other sites More sharing options...
ProfMHC Posted March 4, 2022 Author #40 Share Posted March 4, 2022 The agent I spoke with had no idea what was going on. And with my PVP on a cruise herself I can’t get any straight info. Link to comment Share on other sites More sharing options...
alpha whiskey Posted March 4, 2022 #41 Share Posted March 4, 2022 After 4 days of trying to access shore excursion details, all appears to be well again 👍 🤞 1 Link to comment Share on other sites More sharing options...
brisalta Posted March 4, 2022 #42 Share Posted March 4, 2022 6 minutes ago, alpha whiskey said: After 4 days of trying to access shore excursion details, all appears to be well again 👍 🤞 I just tried it and it is working. Initial page load is a bit slow. Link to comment Share on other sites More sharing options...
vikkiw Posted March 4, 2022 #43 Share Posted March 4, 2022 I was unable to access this morning, but is working now Link to comment Share on other sites More sharing options...
suzyed Posted March 5, 2022 #44 Share Posted March 5, 2022 19 hours ago, caribill said: Has anyone of the posters here called Princess and asked what the situation is? I was told they are updating the site and it will take a bit to be back. Link to comment Share on other sites More sharing options...
caribill Posted March 5, 2022 #45 Share Posted March 5, 2022 3 hours ago, suzyed said: I was told they are updating the site and it will take a bit to be back. It would be nice if they know they are working on a section of the software and it will not be available that they show a message to that effect when people try to access what is being worked on. 2 Link to comment Share on other sites More sharing options...
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