How Long to Get FCC When Canceling Cruise

[In Toronto]

We want to cancel a cruise which we have already paid in full (under 60 days away).  How long does it take to have the FCC available to book another cruise?  I thought that I had read this somewhere on this Board but now cannot find.

Thanks for your help.

[dog]

27 minutes ago, In Toronto said:

We want to cancel a cruise which we have already paid in full (under 60 days away).  How long does it take to have the FCC available to book another cruise?  I thought that I had read this somewhere on this Board but now cannot find.

Thanks for your help.

I used the Cruise with Confidence option- cancel 30+ days prior to sailing.

I had the Princess agent cancel existing booking & immediately move my FCC used for that booking to my new booking.

 

otherwise the time varies to receive FCC in your açount. Can’t say

[geoherb]

It took a little more than a week when I canceled a cruise in January and immediately rebooked it. I was hoping to get the FCC to transfer to the new booking, but the rep said it couldn't.

[nho9504]

When we canceled on Jan 31st under the CwC, the FCCs showed up in our accounts on Feb 11th. 

[In Toronto]

Two weeks sounds reasonable. 
 

Thanks for all your replies

[suzyed]

26 minutes ago, In Toronto said:

Two weeks sounds reasonable. 
 

Thanks for all your replies

I am still waiting on some of the refunds and I cancelled on 2/08...frustrating!

 

[In Toronto]

Yikes!  Wonder why it goes so well for some and others fall through the cracks.

[Valiamo]

Jan 12th we cancelled a cruise for Feb.   We had our refund back to our CC the following day, and the bank released the funds 1 day later.   The FCC took longer to receive.  The FCC were in our accounts (3 couples) all before the 24th of Jan.

 

If you have a cruise you want to book right away, call in and ask for customer resolutions and they can move the FCC forward to the newly booked cruise.

Edited April 3, 2022 by Valiamo

[Sept Bride]

What is FCC?

[Rick&Jeannie]

2 hours ago, Sept Bride said:

What is FCC?

Future Cruise Credit.  Basically "money" that you can use in a new booking.

 

Welcome to Cruise Critic!

Edited April 4, 2022 by Rick&Jeannie