Eva 51 Posted August 26, 2022 #1 Share Posted August 26, 2022 We re sailing in the Caribbean early December. I was booking excursions on celebrity website. After I booked three excursions I was reviewing. There was one there with a picture of a drink and slice of orange I thought to myself What is this. I deleted it. It was the free beverage package that was included with our cruise. I tried to get it back. But I can’t. I can delete excursions and rebook but not the beverage package. Its after final payment What would you do. Will celebrity give it back to me. Anyone else have this problem. Thanks Link to comment Share on other sites More sharing options...
LaCal Posted August 26, 2022 #2 Share Posted August 26, 2022 1 minute ago, Eva 51 said: We re sailing in the Caribbean early December. I was booking excursions on celebrity website. After I booked three excursions I was reviewing. There was one there with a picture of a drink and slice of orange I thought to myself What is this. I deleted it. It was the free beverage package that was included with our cruise. I tried to get it back. But I can’t. I can delete excursions and rebook but not the beverage package. Its after final payment What would you do. Will celebrity give it back to me. Anyone else have this problem. Thanks Call Celebrity 1 Link to comment Share on other sites More sharing options...
TeeRick Posted August 26, 2022 #3 Share Posted August 26, 2022 Yes you can call Celebrity. Or wait until you are on the ship. Your beverage package was included and hopefully you have the original documentation. Also if you call you can get a copy of your final payment document which should include your beverage package. Link to comment Share on other sites More sharing options...
Rare bjahil47 Posted August 26, 2022 #4 Share Posted August 26, 2022 I did the exact same thing in April! When I got on board my seapass card stated no beverage package. I went to Guest Relations and they gave me a new card. I did have my invoice with me that showed I had beverage package as I booked an AI but they did not ask to see it. Link to comment Share on other sites More sharing options...
Rare Stem to Stern Posted August 26, 2022 #5 Share Posted August 26, 2022 Astonishing that the website would allow this to occur. Or is it? Link to comment Share on other sites More sharing options...
GrandmaHofmann Posted August 26, 2022 #6 Share Posted August 26, 2022 We dropped ours. We are not drinkers other than the occasional beer. Found out the gratuity charge for our 12 day cruise was over $500 which you paid upfront. Wow. Link to comment Share on other sites More sharing options...
jelayne Posted August 26, 2022 #7 Share Posted August 26, 2022 (edited) 2 hours ago, GrandmaHofmann said: We dropped ours. We are not drinkers other than the occasional beer. Found out the gratuity charge for our 12 day cruise was over $500 which you paid upfront. Wow. The daily gratuity is in the range of $15-16 per person per day, the gratuity for suites is $19 per person per day, which would be about $450 Which covers your cabin attendant, the dining staff, other housekeeping staff and if in a suite the Butler (Retreat Host). Edited August 26, 2022 by jelayne Link to comment Share on other sites More sharing options...
Eva 51 Posted August 26, 2022 Author #8 Share Posted August 26, 2022 Do I have to pay gratuities on the drink package Link to comment Share on other sites More sharing options...
NantahalaCruiser Posted August 26, 2022 #9 Share Posted August 26, 2022 36 minutes ago, Eva 51 said: Do I have to pay gratuities on the drink package If you purchase a drink package, then you pay a gratuity on the price paid for the package, but not on individual drinks - so long as the price of your drink is not in excess of the package ceiling price. If you have a drink package as part of AI, then there is no additional gratuity on the package - and again, there is no individual drink gratuity as long as the price of your drink is less than or equal to the package ceiling price Link to comment Share on other sites More sharing options...
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