Shareholder OBC

[Wineaux007]

Having nothing better to do as the turkey is in the oven, I applied for shareholder OBC via email, attaching a copy of my brokerage statement.  The two cruises are for Apr/May 2024.   Here's the timeline:

 

12:55pm - sent email to Rccl

1:21pm - received auto reply that they received my email

1:38pm - 28 Apr 2024 sailing OBC approved

1:44pm - 12 May 2024 sailing OBC approved

 

WOW!  That was really, really fast.  

 

 

Edited November 24, 2022 by Wineaux007

[Longford]

How much OBC do you get?  Do you own shares individually or in a mutual fund?  Thank you.

[Biker19]

1 minute ago, Longford said:

How much OBC do you get?  Do you own shares individually or in a mutual fund?  

Varies by length of sailing.

You need to own 100 individual shares.

[Ourusualbeach]

21 minutes ago, Longford said:

How much OBC do you get?  Do you own shares individually or in a mutual fund?  Thank you.

[ridgecrest]

10 hours ago, Wineaux007 said:

Having nothing better to do as the turkey is in the oven, I applied for shareholder OBC via email, attaching a copy of my brokerage statement.  The two cruises are for Apr/May 2024.   Here's the timeline:

 

12:55pm - sent email to Rccl

1:21pm - received auto reply that they received my email

1:38pm - 28 Apr 2024 sailing OBC approved

1:44pm - 12 May 2024 sailing OBC approved

 

WOW!  That was really, really fast.  

 

 

Wow!  I was holding off on submitting my shareholder OBC request for my January cruise as I thought it was too far out.  I'm going to submit mine now.  Thanks for sharing!

[crzndeb]

I don’t see mine listed anymore and it didn’t pop up when I purchased internet for cruise next month. I do have the email from when it was credited a few months ago. Will probably just go to guest services when I board, rather than deal with hold times right now.

[LittleJoefromKokomo]

Funny thing about shareholder OBC is that it can go either way. I sent in the requested statement both by email and by their website. I got an answer to my email the day after that the request was DENIED because of my name not being the same as on the bank statement... I have a Swedish surname with the letter Å in it, and Royal Caribbean use only letters from the English Alphabet so they said that the name was not the same on the bank statement as on my reservation 😂 my letter Å became an A in the booking and that has always been like that. Just as I started to think of how I should explain this to them the day after I got another email saying that my OBC was applied, so it worked through their website but not by email..

Maybe this was a once error since I have gotten shareholders OBC several times before on different cruises.

[nelblu]

1 hour ago, crzndeb said:

I don’t see mine listed anymore and it didn’t pop up when I purchased internet for cruise next month. I do have the email from when it was credited a few months ago. Will probably just go to guest services when I board, rather than deal with hold times right now.

I sent an e-mail with broker statement attachment for my December '23 Harmony cruise.  Received response that the attachment was not readable, even though I used the same method in the past.  Replied and did not hear from them in some 2 weeks.  Did the next best thing, faxed and received confirm of the $100 OB the very next day.

 

I wish the hold time is that fast when you call them.😀

[Ourusualbeach]

2 hours ago, crzndeb said:

I don’t see mine listed anymore and it didn’t pop up when I purchased internet for cruise next month. I do have the email from when it was credited a few months ago. Will probably just go to guest services when I board, rather than deal with hold times right now.

On board they will most likely be able to not help you.  best to deal with it beforehand.

[Seville2Cabo]

4 hours ago, crzndeb said:

I don’t see mine listed anymore and it didn’t pop up when I purchased internet for cruise next month. I do have the email from when it was credited a few months ago. Will probably just go to guest services when I board, rather than deal with hold times right now.

Don't wait.  I had the same issue on Navigator in February.  Went to GS with my paperwork and they said they had to contact Shareholder department.  Then I had to send them all the info again, which I did.  Never got the credit.  I would send another note now to make sure it shows up on your planner.  

[mattg43]

Early in the week I submitted for a Jan cruise.  Email confirmation came the next morning and got the updated cruise invoice showing OBC.  Immediately was in my cruise planner account.

 

Sent one in last night (Thanksgiving) for a cruise in Oct 2023.  Got the email this morning saying it was approved.  No new invoice yet, and nothing in the cruise planner.  I was surprised it was approved for a cruise so far in the future, but would have liked it before needing to grab a good price on the drinks package today.

 

Sent both in with the paper form to the email address. 

[mattg43]

Just got the new invoice about 24 hours after.  Waiting for it to pop up in the planner, hopefully before midnight.  😉

 

Edit.  It just showed up.  About 20 minutes after the email.  Nice!

Edited November 26, 2022 by mattg43

[zebra36]

?

The snail/mail form allows the use of a copy of the proxy. I would prefer this for online submission vs cut and paste copy of brokerage statement. Has anyone had success using the proxy copy vs brokerage statement for the online submission?

[karena1]

On 11/25/2022 at 12:44 AM, ridgecrest said:

Wow!  I was holding off on submitting my shareholder OBC request for my January cruise as I thought it was too far out.  I'm going to submit mine now.  Thanks for sharing!

I have all my shareholder credits out through April right now.