Moving non-refundable deposit to a different cruise?

[Nickelpenny]

Is this possible?  🤔

[Sea42]

We were able to do this, but we were told you can only move it once.

[Heartgrove]

Not Holland America but an FYI. Carnival charges a $50.00 per person Administration Fee to change non-refundable deposits to a different cruise.

[floridababa]

Celebrity charges $100 pp to change sail date and or ship

[Nickelpenny]

You have given me hope. Doing it today - or trying to. 🤞Thanks everyone!!!

[Sherry H]

Be sure you let us know how this worked out for you.

[TAW1963]

I have done it twice with the same non-refundable deposit in the last 3 months.  I was told both times by HAL representatives that the main criteria that must be met is that the total cost of the new cruise (not including port and tax fees) must be greater than or equal to the original cruise that the deposit was used on.  I used my original non-refundable deposit to transfer twice, but I had to find a cruise that met this criterion both times, which I did.

Edited March 16, 2023 by TAW1963

[Nickelpenny]

Well, I was able to do it.  🤩 Basically, it was sort of the same cruise but a little different.  I am adding on a Panama/South America leg to a transatlantic late next year (already booked) and canceled my Panama Canal scheduled for early next year so the deposit was able to be transferred over.  I am so excited!!  5 weeks aboard the Oosterdam!!  🥰

[Sherry H]

I am sure I am not the only one who thanks you for getting back with an answer!

[Haljo1935]

I have also done this more than once w/the same deposit. As mentioned, you just have to be sure the new cruise is equal to or greater than original. And it does take a call to HAL - you cannot do it yourself online. If booked w/TA, they have to do it.

[BluSky25]

I hope they’re still allowing moves without losing your deposit in 2024 and 2025. I want to change to a more expensive longer cruise and just transfer my deposit. This is HAL.

[LAFFNVEGAS]

3 hours ago, BluSky25 said:

I hope they’re still allowing moves without losing your deposit in 2024 and 2025. I want to change to a more expensive longer cruise and just transfer my deposit. This is HAL.

It may work if you do not get a Call Center person and make sure you let them know that new cruise is more money.  The odds now compared to 17 months ago are not as good. Please let us know what happens.

[mcrcruiser]

6 minutes ago, LAFFNVEGAS said:

It may work if you do not get a Call Center person and make sure you let them know that new cruise is more money.  The odds now compared to 17 months ago are not as good. Please let us know what happens.

 what is the reason for the odds not being as good ? If HAL's policy allows the transfer under their conditions then why would it be different ?   Is there some thing you know that you can share here ?

[LAFFNVEGAS]

4 minutes ago, mcrcruiser said:

 what is the reason for the odds not being as good ? If HAL's policy allows the transfer under their conditions then why would it be different ?   Is there some thing you know that you can share here ?

They have become a lot stricter in following policies of "Non-Refundable" then they did in the past.

[peachquilter]

On 3/16/2023 at 11:49 AM, Nickelpenny said:

Well, I was able to do it.  🤩 Basically, it was sort of the same cruise but a little different.  I am adding on a Panama/South America leg to a transatlantic late next year (already booked) and canceled my Panama Canal scheduled for early next year so the deposit was able to be transferred over.  I am so excited!!  5 weeks aboard the Oosterdam!!  🥰

I am so happy for you.  Glad to hear that HAL works with its customers.

[RobTheGob]

17 hours ago, mcrcruiser said:

 what is the reason for the odds not being as good ? If HAL's policy allows the transfer under their conditions then why would it be different ?   Is there some thing you know that you can share here ?

 

17 months ago - HAL was scrambling to get cruises booked. These days - *much* less so!