39august Posted July 12, 2023 #1 Share Posted July 12, 2023 Has this phone number changed? I am getting general reservations when I dial what I thought was the Engagement Center. I was calling 316-554=5961. This office used to be in Wichita. Moved? Different number? Link to comment Share on other sites More sharing options...
jelayne Posted July 12, 2023 #2 Share Posted July 12, 2023 I have 844-418-6824, but I have found recently that most numbers end up with reservations. I must admit I had a easy time getting a OBC problem solved through reservations on Friday. 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted July 12, 2023 #3 Share Posted July 12, 2023 It may be the time of day or Engagement Center's numbers are all busy. I've even been flipped over to the general number when calling the Zenith Line. Link to comment Share on other sites More sharing options...
killarneylady Posted July 12, 2023 #4 Share Posted July 12, 2023 4 hours ago, 39august said: Has this phone number changed? I am getting general reservations when I dial what I thought was the Engagement Center. I was calling 316-554=5961. This office used to be in Wichita. Moved? Different number? Is there a customer engagement email address? Want to escalate a non awarded points issue that I’d been told by email would be sorted over a month ago . No further response from normal cust service email queries. Thanks Link to comment Share on other sites More sharing options...
davekathy Posted July 12, 2023 #5 Share Posted July 12, 2023 4 hours ago, 39august said: Has this phone number changed? I am getting general reservations when I dial what I thought was the Engagement Center. I was calling 316-554=5961. This office used to be in Wichita. Moved? Different number? Call the CC phone number 1-800-760-0654. They have always been able to answer any questions I have regarding our reservations. Link to comment Share on other sites More sharing options...
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