Just got email from RCCL that Anthem Thanksgiving cruise will skip Port Canaveral

[ReRe71]

10 minutes ago, pyrateslife4me84 said:

Nassau now removed for the December 3, 10, and 17th sailings. 

 Yep I just checked online and it's been removed from the itinerary (still shows on my app, we are on the 12/10 sailing). I'm fine with it as we planned on staying onboard anyway. 

[sowhat]

3 hours ago, Ourusualbeach said:

I provided one logical explanation.  I would be more than happy to hear any explanations that you have.  BTW, with how tight they have some of these schedules even something that causes a small reduction of speed that poses zero risk to safety can play havoc with being able to maintain the schedules.

Anthem does not have propulsion  issues.
Captain  just been on PA and Informed  guests, Anthem will be travelling at 19.5 knots to be at Funchal pilot  station on time.

[GimmeOcean]

20 minutes ago, ReRe71 said:

 Yep I just checked online and it's been removed from the itinerary (still shows on my app, we are on the 12/10 sailing). I'm fine with it as we planned on staying onboard anyway. 

How do you see that? If I look at the calendar for Dec. 3 it is still showing all ports.

[pyrateslife4me84]

3 minutes ago, GimmeOcean said:

How do you see that? If I look at the calendar for Dec. 3 it is still showing all ports.

It has switched back. Who knows what the heck they’re doing…

[iscruisingdunzo]

4 hours ago, pyrateslife4me84 said:

That’s rather defensive. They are either cutting a port on multiple cruises because of engine issues, a desire to save fuel, or due to incompetence booking the ports. 
 

I wonder which company Royal wants to be here. 

RCL is not taking the high road. Unfortunately, this will most likely be my last RCL sailing after over 20 years of sailing RCL.

[DigiPro]

3 hours ago, Cruise a holic said:

Did it once hardly any time.  Ship only provides transportation.  Ticket prices for a couple of hours insane.  If we go to Disney, we do independent of cruise.  Then we might take a cruise a few days later from Port Canaveral.  Remember if you don’t get transportation from cruise line and for whatever reason get delayed, you can miss the 🛳️ 

I get it, but I think you missed my point.  Someone mentioned they get into PC at 6am due to the itinerary change.  IF RC amended a Disney excursion to take advantage of the early arrival time, one could effectively have more hours at the Kingdom.  Not a couple of hours.  Then it might be worth it.  Either way, I would be upset with the itinerary change that only included 2 ports from NJ, but I’d try to make the best of it.

[mkmaj]

Not really. Disney doesn't even open until 9am, so you'd have maybe 4 hours if all aboard is 3:30?

 

I don't know how that compares to the usual days but doesn't seem like much.

[ReRe71]

26 minutes ago, pyrateslife4me84 said:

It has switched back. Who knows what the heck they’re doing…

Just checked again and it definitely switched back and added Nassau back to the itinerary....smh

[pyrateslife4me84]

7 minutes ago, ReRe71 said:

Just checked again and it definitely switched back and added Nassau back to the itinerary....smh

I doubt it was an error…maybe they want to email people first? 

[acuprulez]

Praying my December sailing skips PC and not nassau

[John Reid]

1 hour ago, pyrateslife4me84 said:

It has switched back. Who knows what the heck they’re doing…

I know; they are perpetrating fraud. Their website is selling those cruises listing all three ports. Many empty cabins for 12/3 and 12/10. They want to sell as many as possible before they post a cancelation. I believe they are fraudulently selling some that have already been changed but still list all three.

 

And, while it's on my mind, the most vacuous response to this dilemma is "I prefer a sea day anyway." Have you ever really thought about the logic of that answer? Any day on a cruise can be a sea day - just stay on the ship. And if large groups of passengers went ashore in Port Canaveral or Nassau, it would be an even better faux "sea day."

[sadiwest]

5 hours ago, Ourusualbeach said:

I provided one logical explanation.  I would be more than happy to hear any explanations that you have.  BTW, with how tight they have some of these schedules even something that causes a small reduction of speed that poses zero risk to safety can play havoc with being able to maintain the schedules.

Genuine question here...I've always assumed that the multiple sea days in either direction between NJ and FLA were more about money (casinos, shops, drinks) than speed. Does it really require "extra" speed to sail there in one day?

Just wondering why its all of a sudden and only Anthem if it's NOT a mechanical issue.   Wouldn't it be better to cancel one cruise (probably mine) and fix it? ...or no for the exact reason I said?

[GimmeOcean]

Just now, John Reid said:

I believe they are fraudulently selling some that have already been changed but still list all three.

 

The November sailings are showing the revised itineraries.

 

[Ourusualbeach]

16 minutes ago, sadiwest said:

Genuine question here...I've always assumed that the multiple sea days in either direction between NJ and FLA were more about money (casinos, shops, drinks) than speed. Does it really require "extra" speed to sail there in one day?

Just wondering why its all of a sudden and only Anthem if it's NOT a mechanical issue.   Wouldn't it be better to cancel one cruise (probably mine) and fix it? ...or no for the exact reason I said?

If it is an issue with an engine they could be planning on taking one of the 4 engines offline in order to fix it.  That could certainly reduce speed enough that would cause an itinerary change.

 

BTW its more than a days sail.

 

764 NM between NJ and Port Canaveral.  At 22knots thats 34 hours but at 19 knots its 40.  That is also going full speed point to point so ad time for docking and slowing down, speeding up.

[iscruisingdunzo]

1 minute ago, Ourusualbeach said:

If it is an issue with an engine they could be planning on taking one of the 4 engines offline in order to fix it.  That could certainly reduce speed enough that would cause an itinerary change.

 

BTW its more than a days sail.

 

764 NM between NJ and Port Canaveral.  At 22knots thats 34 hours but at 19 knots its 40.  That is also going full speed point to point so ad time for docking and slowing down, speeding up.

Well there you go. RCL ship is not in working order, yet they will still do nothing for their curstomers and they are at fault. 

 

That's like saying AA will sell you a flight, get you on the plane, and ooopsie, you will not be going to your destination because an engine is out and we are going to take yourself somewhere else instead. haha. That would be the day...

[RedIguana]

2 hours ago, sowhat said:

Anthem does not have propulsion  issues.
Captain  just been on PA and Informed  guests, Anthem will be travelling at 19.5 knots to be at Funchal pilot  station on time.

Cruisemapper AIS has had her at about 18.2 to 18.3 knots for the last half hour. She might be down a generator.

[RedIguana]

9 minutes ago, iscruisingdunzo said:

That's like saying AA will sell you a flight, get you on the plane, and ooopsie, you will not be going to your destination because an engine is out and we are going to take yourself somewhere else instead. haha. That would be the day...

A year or so ago my daughter was on a flight from Paris to Florida with a layover in Canada. Half way across the Altlantic they canceled her flight into Florida. She had to find another flight on a different airline the next day as the original airline would not get her a seat for 6 days. And a cruiseline is not going to add time to a cruise absent weather delays, where an airline will.

[pyrateslife4me84]

Royal is offering one day’s worth fare as a cruise credit to impacted cruisers and confirms 1 engine will be down for maintenance. 
 

So dude can stop yelling at us that there is “NO PROPULSION ISSUE!!!11”

[Ourusualbeach]

Compensation

While your clients still get to enjoy their day onboard Anthem of the Seas, to help make up for the missed port, we will provide you with a one-day (1) cruise fare refund in the form of an Onboard Credit. This will automatically be added to your SeaPass account on boarding day. Any unused portion will be refunded to your credit card associated with your onboard folio.

 

For more context, one of the ship's four engines requires maintenance which impacts our speed. While this impacts our ability to deliver on the original itinerary, we're confident that it will still be an exceptional cruise vacation.

[iscruisingdunzo]

7 minutes ago, pyrateslife4me84 said:

Royal is offering one day’s worth fare as a cruise credit to impacted cruisers and confirms 1 engine will be down for maintenance. 
 

So dude can stop yelling at us that there is “NO PROPULSION ISSUE!!!11”

Are you on the ship now? How were you notified that RCL will be giving you one day's worth of fare? Nobody from RCL has even contacted me back.

[iscruisingdunzo]

1 minute ago, Ourusualbeach said:

Compensation

While your clients still get to enjoy their day onboard Anthem of the Seas, to help make up for the missed port, we will provide you with a one-day (1) cruise fare refund in the form of an Onboard Credit. This will automatically be added to your SeaPass account on boarding day. Any unused portion will be refunded to your credit card associated with your onboard folio.

 

For more context, one of the ship's four engines requires maintenance which impacts our speed. While this impacts our ability to deliver on the original itinerary, we're confident that it will still be an exceptional cruise vacation.

Where is this coming from?

[pyrateslife4me84]

1 minute ago, iscruisingdunzo said:

Are you on the ship now? How were you notified that RCL will be giving you one day's worth of fare? Nobody from RCL has even contacted me back.

They are emailing everyone. 

[Ourusualbeach]

Just now, iscruisingdunzo said:

Where is this coming from?

I received this directly from Royal

[iscruisingdunzo]

1 minute ago, pyrateslife4me84 said:

They are emailing everyone. 

OMG. Still no e-mail from RCL! Unbelievable.

[Ourusualbeach]

1 minute ago, iscruisingdunzo said:

Where is this coming from?

Here is the e mail in its entirety.

 

Dear Travel Partner,

We clicked `Send' a little too quickly on our last email and missed some very important details.

Compensation

While your clients still get to enjoy their day onboard Anthem of the Seas, to help make up for the missed port, we will provide you with a one-day (1) cruise fare refund in the form of an Onboard Credit. This will automatically be added to your SeaPass account on boarding day. Any unused portion will be refunded to your credit card associated with your onboard folio.

 

For more context, one of the ship's four engines requires maintenance which impacts our speed. While this impacts our ability to deliver on the original itinerary, we're confident that it will still be an exceptional cruise vacation.

 

In case you missed the original guest email, the updated version is below for your reference. We're very sorry about this change to your itinerary. We look forward to seeing you onboard.

 

---

To maintain a safe and comfortable speed along our journey, we'll now have a sea day instead of visiting Nassau, Bahamas. We're sorry for any inconvenience caused by this. To help make up for this change, we're giving you an extra two and a half hours (2.5 hours) in Orlando (Port Canaveral), Florida to enjoy everything this amazing destination has to offer! Additionally, we'll now visit Perfect Day at CocoCay on Day 5. Below, please find our revised Anthem of the Seas November 12^th, 2023 itinerary.

 

Day	Port of Call	Arrive	Depart
Sun	Cape Liberty, New Jersey		3:00 PM
Mon	Cruising
Tue	Cruising
Wed	Orlando (Port Canaveral), Florida	6:00 AM	4:30 PM
Thu	Perfect Day at CocoCay	8:00 AM	5:00 PM
Fri	Cruising
Sat	Cruising
Sun	Cape Liberty, New Jersey	6:00 AM

 

Your Day at Sea

Anthem of the Seas has you covered for adventure and relaxation! Thrill seekers can get in on all the speeding, swerving, spinning action driving bumper at SeaPlex®, the largest indoor activity space ever to set sail. Chill seekers can grab a drink in the North Star Bar and step inside the observation capsule to take in panoramic views of the surrounding sea and shores as you ascend over 300 feet above the waves. Whatever you decide to do, we know you'll have a memorable sea day!

Compensation

While you still get to enjoy your day onboard Anthem of the Seas, to help make up for the missed port, we will provide you with a one-day (1) cruise fare refund in the form of an Onboard Credit. This will automatically be added to your SeaPass account on boarding day. Any unused portion will be refunded to your credit card associated with your onboard folio.

Shore Excursions

Any pre-paid Royal Caribbean International shore excursions booked for Nassau will automatically be refunded to your original form of payment. Our Shore Excursions team will automatically reschedule any pre-paid Royal Caribbean International shore excursions affected by this change. In the meantime, feel free to browse all the exciting shore excursion options for your sailing in Cruise Planner to level up your vacation.

 

Thanks for your understanding. We can't wait to welcome you onboard Anthem of the Seas!

 

Sincerely,

 

Aurora Yera-Rodriguez

AVP | Guest Experience

 

Royal Caribbean International