Casino Cruise- can it be rebooked or cancelled (and get new offer?)

[RoyalC]

Got a casino offer via match from Caesar's Diamond and booked a cruise

that is 2 months out now.

 

So if we cancel, I am guessing you cannot rebook another offer since it is done and no new offers

show up currently?

 

Would Carnival replace it with another offer possibly if it is cancelled? 

 

It's a long cruise (!6 days) and would like something shorter due to cruise mates work.

 

Thanks

[poohdreaming]

It is best to give Carnival a call. If they have a Casino department, then call the Casino department to ask. All I know is that non-refundable deposits cannot be refunded. Did you already paid the cruise in full? You can call to ask and to switch it to a new cruise date. Probably would have to pay a penalty fee. As for offers showing up in your account, I am not so sure. Have you sailed with Carnival before? It really depends on how much you play on the cruise. You said the got one casino offer and this is from a land casino.

[mz-s]

You'll need to contact Carnival to see if they'd be willing to extend additional comps if you cancel this cruise.

[BlerkOne]

Call casino promotions department to see if the offer is still available. The deposit isn't refundable or transferrable. If within a penalty phase, the usual penalties would apply.

[RoyalC]

3 hours ago, poohdreaming said:

It is best to give Carnival a call. If they have a Casino department, then call the Casino department to ask. All I know is that non-refundable deposits cannot be refunded. Did you already paid the cruise in full? You can call to ask and to switch it to a new cruise date. Probably would have to pay a penalty fee. As for offers showing up in your account, I am not so sure. Have you sailed with Carnival before? It really depends on how much you play on the cruise. You said the got one casino offer and this is from a land casino.

It's paid in full. $100 deposit per person given back in OBC. Sailed Carnival 2X long time ago- they don't have any record of it. Yes, offer came from submitting Caesar's info to Carnival. No new offers exist but may call Carnival one more time to see what happens if I cancel (if the offer would come back).

[Elaine5715]

3 minutes ago, RoyalC said:

It's paid in full. $100 deposit per person given back in OBC. Sailed Carnival 2X long time ago- they don't have any record of it. Yes, offer came from submitting Caesar's info to Carnival. No new offers exist but may call Carnival one more time to see what happens if I cancel (if the offer would come back).

That type of FunMatch offer has different rules than other offers so check your original booking confirmation.  

[spiritkat090909]

You need to call the number you initially booked from the CAESAR's casino offer. It is a different travel agent than Carnival's casino dept.

 

You can also let the 'cruise mate' be a no-show and go alone, or sometimes pick someone else to go with a name change fee.

Edited March 19 by spiritkat090909