latebuyer Posted March 4 #1 Share Posted March 4 Has anyone seen the princess cruise site won't let you go to booking page since last night? I'm wondering if this is a canadian thing. 1 Link to comment Share on other sites More sharing options...
Ellipooh Posted March 4 #2 Share Posted March 4 I was having trouble yesterday, haven’t tried yet today Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted March 4 #3 Share Posted March 4 Someone else started a thread a few hours ago. Yes, many people having the same problem and it’s still continuing. Link to comment Share on other sites More sharing options...
latebuyer Posted March 4 Author #4 Share Posted March 4 Its a bit concerning that it is still happening today and i wondered if its a cyber attack. Link to comment Share on other sites More sharing options...
macpiper Posted March 4 #5 Share Posted March 4 Just tried and no issues here in So. Cal. 1 Link to comment Share on other sites More sharing options...
wineforhealth Posted March 4 #6 Share Posted March 4 I have log in successfully 1 Link to comment Share on other sites More sharing options...
HondaGirl05 Posted March 4 #7 Share Posted March 4 I was able to get in just now. Another thought is to try a different browser or an incognito window - - we often have problems and this helps. Link to comment Share on other sites More sharing options...
latebuyer Posted March 4 Author #8 Share Posted March 4 I tried logging in and i still get the error. Its concerning since its been since 7pm last night. Link to comment Share on other sites More sharing options...
latebuyer Posted March 4 Author #9 Share Posted March 4 Please note i can get into the site. Its when i click on a room that i get the error message. I've tried different devices and browsers. 1 Link to comment Share on other sites More sharing options...
Ellipooh Posted March 4 #10 Share Posted March 4 I get as far as the actual booking page and put in pax info, but then I get an error message 1 Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted March 4 #11 Share Posted March 4 Exactly, I can log in, choose an itinerary and date and ship, and pick a cabin and then the error message appears. 2 Link to comment Share on other sites More sharing options...
Rare 57eric Posted March 4 #12 Share Posted March 4 32 minutes ago, latebuyer said: Its a bit concerning that it is still happening today and i wondered if its a cyber attack. Probably not. Princess doesn't need outside help. 5 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted March 4 #13 Share Posted March 4 I’ve had this problem for months. Sometimes it works, sometimes not, and some times intermittently. All frustrating. Chrome works better than Safari. They usually do their updates over the weekend. Could something have gone wrong? Aka Sheldon Cooper. 2 Link to comment Share on other sites More sharing options...
latebuyer Posted March 4 Author #14 Share Posted March 4 That would explain why it was down last night as it was pacific time so 10pm eastern that it was down. But isn't it 1:30pm eastern right now? Its still down. Link to comment Share on other sites More sharing options...
CDNCruiser55 Posted March 4 #15 Share Posted March 4 I am having two problems, both started last week when they rolled over to the new sales starting March 1st. 1. When I search for cruises it shows interior stateroom pricing by default. I am unable to change to balcony, mini-suite or suite staterooms. It always defaults back to interior. 2. When going through the process to book a cruise, after I select a cabin you get to the page to select whether you want to add plus or premier. This almost always fails (I did get it to load once, guess I got lucky). I talked to customer service about this and they seemed to have no interest in doing anything such as passing on my complaint to whomever could get it fixed. They just wanted to know what cruise I wanted to book. I e-mailed customerrelations@princesscruises.com but have not received a response. Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted March 4 #16 Share Posted March 4 Maybe a Canada thing? I just tried and almost accidentally booked another cruise. 🙂 Try a different browser? Clear cache? 1 Link to comment Share on other sites More sharing options...
latebuyer Posted March 4 Author #17 Share Posted March 4 Thanks yes i tried in another browser and it still doesn't work. Could be canada which would explain why they aren't quick to fix it lol. I will try another cruise and see if that makes a difference. Link to comment Share on other sites More sharing options...
latebuyer Posted March 4 Author #18 Share Posted March 4 (edited) No i tried another cruise and it still didn't work. Bizarre. Just to add, its no big deal - i actually wasn't booking just trying to see if you booked 3 people if you'd get the third free. Just annoying. Edited March 4 by latebuyer Link to comment Share on other sites More sharing options...
amby6063 Posted March 4 #19 Share Posted March 4 I’ve been having the same issue for a few days now too. Also located in Canada if that makes a difference. Link to comment Share on other sites More sharing options...
HikaruTsuki Posted March 4 #20 Share Posted March 4 I've been dealing with this too for days. Tried different browsers, clearing caches, private browsing, etc. Also Canadian. You'd think Princess would be quicker to resolve this after maybe noticing Canadians stopped booking? LOL Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted March 4 #21 Share Posted March 4 2 hours ago, latebuyer said: I tried logging in and i still get the error. Its concerning since its been since 7pm last night. Not unusual. Uninstall and reinstall the app. Cycle your phone/computer turning it off for at least 30 seconds. Clear your browsing history. Princess site is very difficult sometimes. I give it a couple tries then simply call them. Showed up at the pier with the confirmation from my TA and Princess. Nothing else. Sorted at the pier. Link to comment Share on other sites More sharing options...
latebuyer Posted March 4 Author #22 Share Posted March 4 Sigh, i've tried 2 different browsers and a computer and a tablet. What you've said is not the issue. 3 Link to comment Share on other sites More sharing options...
latebuyer Posted March 4 Author #23 Share Posted March 4 27 minutes ago, HikaruTsuki said: I've been dealing with this too for days. Tried different browsers, clearing caches, private browsing, etc. Also Canadian. You'd think Princess would be quicker to resolve this after maybe noticing Canadians stopped booking? LOL Probably Canadians are too nice to complain! 1 Link to comment Share on other sites More sharing options...
latebuyer Posted March 4 Author #24 Share Posted March 4 It works now! And i did nothing different on my end. Yay! Thanks for listening to my complaints. The third person is free on the cruise i'm looking at! Link to comment Share on other sites More sharing options...
facDJ Posted March 4 #25 Share Posted March 4 no, US also, finally got in about 20 minutes ago. BUT had issues all weekend. Link to comment Share on other sites More sharing options...
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