Mosaic Posted March 20 #1 Share Posted March 20 So about when do the points show up after a cruise is completed??? Thanks! Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted March 20 #2 Share Posted March 20 Typically about 2 weeks. Link to comment Share on other sites More sharing options...
CruiserBruce Posted March 20 #3 Share Posted March 20 7 to 10 business days. 1 Link to comment Share on other sites More sharing options...
Rare richwmn Posted March 21 #4 Share Posted March 21 If you are on a b2b (or more) it will be 7 - 10 business days after you complete the final cruise. Link to comment Share on other sites More sharing options...
cruiser man 60 Posted March 21 #5 Share Posted March 21 Is there an explanation of how mariners points are awarded and what levels mean Link to comment Share on other sites More sharing options...
oakridger Posted March 21 #6 Share Posted March 21 1 minute ago, cruiser man 60 said: Is there an explanation of how mariners points are awarded and what levels mean HAL website! Mariner Society (hollandamerica.com) ~Nancy 2 Link to comment Share on other sites More sharing options...
Gunther1 Posted March 21 #7 Share Posted March 21 7 hours ago, cruiser man 60 said: Is there an explanation of how mariners points are awarded and what levels mean Google is your friend 😏. Link to comment Share on other sites More sharing options...
badtwin Posted May 30 #8 Share Posted May 30 Just to update this topic. We were on the Koningsdam April 27 to May 4. Still no update on our Mariner points or our final invoice. I emailed and they said it was just this sailing (?) and told me to wait a week. After a week I wrote again and this was response: We are experiencing technical difficulties resulting in the sailing, onboard spending and suite bonus (if applicable) not populating to guest profiles. We are working diligently to resolve this issue in a timely manner. At this time we do not have an estimate of when the issue will be resolved and your history posted to your profile. This is not a big deal for us since we don't have another cruise with HAL scheduled but I know some folks are worried about getting to the next level for another cruise. If so, don't wait for the system to work and ask them to do it manually if you need the points. 1 Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted May 30 #9 Share Posted May 30 We were on Nieuw Statendam April 21st to May 5th and our history updated within a week of disembarking. Link to comment Share on other sites More sharing options...
Djptcp Posted May 31 #10 Share Posted May 31 Usually about 1-2 weeks. However, after our Nieuw Statendam cruise in December our Mariner points were not listed until Feb. Our PCC said there were some issues with that cruise regarding the Mariner points. Link to comment Share on other sites More sharing options...
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