Cancel cruise

[themob]

I purchased a Norway cruise on SKY Princess last week and had to pay in full with insurance purchased with Princess.My wife has developed a medical problem that may not be good for a cruise.Can anyone tell me what I need to do about canceling cruise and how will Princess reimburse me?

[Rick&Jeannie]

Assuming that you booked directly with Princess, you will have to call and arrange to cancel. They will likely refer you to the insurance site for reimbursement due to medical conditions. 

[startedwithamouse]

You'll need to file a claim with AON. 

[voljeep]

14 minutes ago, startedwithamouse said:

You'll need to file a claim with AON. 

my medical claim with AON for fare only - 10 days to direct deposit

[WisCruiser2]

If you booked with a TA, they will need to cancel the cruise and should send you the form to complete and forward to AON.

[cr8tiv1]

It all depends:

 

1.  If you booked with TA/Princess (as mentioned above)

2.  If you bought standard/75% or Platinum/100% PVP (Princess Vacation Protection) minus insurance cost. 

3.  If covered by covered medical reason - refund

4.  If covered for cancel for any reason - FCC (Future Cruise Credit)

 

You will need to submit a doctor's report.  

[themob]

1 hour ago, cr8tiv1 said:

It all depends:

 

1.  If you booked with TA/Princess (as mentioned above)

2.  If you bought standard/75% or Platinum/100% PVP (Princess Vacation Protection) minus insurance cost. 

3.  If covered by covered medical reason - refund

4.  If covered for cancel for any reason - FCC (Future Cruise Credit)

 

You will need to submit a doctor's report.  

Thanks

[themob]

3 hours ago, Rick&Jeannie said:

Assuming that you booked directly with Princess, you will have to call and arrange to cancel. They will likely refer you to the insurance site for reimbursement due to medical conditions. 

 

4 hours ago, themob said:

I purchased a Norway cruise on SKY Princess last week and had to pay in full with insurance purchased with Princess.My wife has developed a medical problem that may not be good for a cruise.Can anyone tell me what I need to do about canceling cruise and how will Princess reimburse me?

Thanks

[geoherb]

Dealing with Aon was simple when I canceled a cruise after DH was diagnosed with cancer. His oncologist filled out the form for me. I received the refund in less than a week after submitting the claim. Princess refunded the port fees and taxes to my credit card within a day.