Rare Shippy Posted October 2 #1 Share Posted October 2 Anyone currently on Eurodam ? I am on the Konigsdam right now. We have not had live TV since the beginning of the cruise. Music channels are very choppy. I figure you are on the same route as us. They keep telling me it is the location. I have done Alaska cruises before and never had this issue for more than a few hours before. 1 Link to comment Share on other sites More sharing options...
StLouisCruisers Posted October 2 #2 Share Posted October 2 5 minutes ago, Shippy said: Anyone currently on Eurodam ? I am on the Konigsdam right now. We have not had live TV since the beginning of the cruise. Music channels are very choppy. I figure you are on the same route as us. They keep telling me it is the location. I have done Alaska cruises before and never had this issue for more than a few hours before. I don't have the answer but once you get your answer could you please post the location Koningsdam is headed to? Cruisemapper.com shows your ship has left Juneau but there are no updates on your destination. Thank you. BTW, I've been on many cruises where TV reception is disrupted. Sorry it's been such a problem for you. 1 1 Link to comment Share on other sites More sharing options...
Rare Shippy Posted October 2 Author #3 Share Posted October 2 Not disruptive….none existent Glacier bay today Ketchikan tomorrow Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted October 2 #4 Share Posted October 2 It's one of my favorite ships. Link to comment Share on other sites More sharing options...
luvteaching Posted October 2 #5 Share Posted October 2 So enjoyed the Eurodam a few weeks ago. I remember live tv being a bit spotty at times as well. Maybe the storm had something to do with it as well. There wasn't service in Glacier Bay but hopefully it will improve as you head to Ketchikan. 1 Link to comment Share on other sites More sharing options...
StLouisCruisers Posted October 2 #6 Share Posted October 2 1 hour ago, Shippy said: Not disruptive….none existent Glacier bay today Ketchikan tomorrow Thank you so much! Link to comment Share on other sites More sharing options...
Emme1233 Posted October 2 #7 Share Posted October 2 So you are at Glacier Bay…Hmmmm we are not there. We are at Endicott Arm listening to an annoying cruise director read to the masses. 1 Link to comment Share on other sites More sharing options...
Rare roxybear135 Posted October 2 #8 Share Posted October 2 On Eurodam right now. Disappointed that we didn’t get to go to glacier bay allegedly due to weather when it’s clear other ships like yours are still going. No tv at all today. Just a black screen and circling arrow. Has been that way all morning. 1 Link to comment Share on other sites More sharing options...
Emme1233 Posted October 2 #9 Share Posted October 2 22 minutes ago, roxybear135 said: On Eurodam right now. Disappointed that we didn’t get to go to glacier bay allegedly due to weather when it’s clear other ships like yours are still going. No tv at all today. Just a black screen and circling arrow. Has been that way all morning. Agree. I have seen Glacier Bay twice and this Tracy Arm is a pathetic day to say the least. I don’t care about the TV, but basically we were lied to. Yes, the K went to Glacier Bay from what I understand. Don’t spend your port charge refund all in one place. 1 Link to comment Share on other sites More sharing options...
Northwest Nerd Posted October 2 #10 Share Posted October 2 30 minutes ago, roxybear135 said: On Eurodam right now. Disappointed that we didn’t get to go to glacier bay allegedly due to weather when it’s clear other ships like yours are still going. No tv at all today. Just a black screen and circling arrow. Has been that way all morning. From my understanding, there are restrictions as to how many ships are permitted into Glacier Bay National Park on any day. 3 Link to comment Share on other sites More sharing options...
Rare roxybear135 Posted October 2 #11 Share Posted October 2 7 minutes ago, Emme1233 said: Agree. I have seen Glacier Bay twice and this Tracy Arm is a pathetic day to say the least. I don’t care about the TV, but basically we were lied to. Yes, the K went to Glacier Bay from what I understand. Don’t spend your port charge refund all in one place. You mean all $11 we got? I’ve done glacier bay twice before too and today is disappointing in comparison. I don’t care about the tv either, but I feel like we’re being lied to also. Maybe a trip down to guest services and a bit of complaining is in order. I feel like we should get some OBC or a future cruise credit for missing half of our cruise. 2 3 Link to comment Share on other sites More sharing options...
Sharon in AZ Posted October 2 #12 Share Posted October 2 7 minutes ago, Emme1233 said: Agree. I have seen Glacier Bay twice and this Tracy Arm is a pathetic day to say the least. I don’t care about the TV, but basically we were lied to. Yes, the K went to Glacier Bay from what I understand. Don’t spend your port charge refund all in one place. I am sorry you are not enjoying Tracy Arm. We really enjoyed our day of scenic cruising ultimately getting to the glacier. Beautiful viewing and even some calving. Yes Glacier Bay is impressive with its multiple glaciers but now you can experience something different. I hope the rest of your day of scenic cruising is enjoyable. 7 Link to comment Share on other sites More sharing options...
Rare roxybear135 Posted October 2 #13 Share Posted October 2 2 minutes ago, Northwest Nerd said: From my understanding, there are restrictions as to how many ships are permitted into Glacier Bay National Park on any day. That is my understanding too but we were specifically told we couldn’t go because of weather. So since we had it in our itinerary we clearly were within the limit of ships allowed for that day, but still didn’t get to go and were lied to as for the reason why we couldn’t go. 1 Link to comment Share on other sites More sharing options...
Emme1233 Posted October 2 #14 Share Posted October 2 2 minutes ago, Sharon in AZ said: I am sorry you are not enjoying Tracy Arm. We really enjoyed our day of scenic cruising ultimately getting to the glacier. Beautiful viewing and even some calving. Yes Glacier Bay is impressive with its multiple glaciers but now you can experience something different. I hope the rest of your day of scenic cruising is enjoyable. You miss the point. Every passenger paid for a certain trip. They did not get what they paid for. Do you think that is okay? I don’t. It is bad business. However if people just sit there and accept it, nothing will change. Unfortunately we are after final payment on one last HAL cruise or we would cancel in a heartbeat. 1 1 Link to comment Share on other sites More sharing options...
Boatdrill Posted October 2 #15 Share Posted October 2 26 minutes ago, roxybear135 said: Disappointed that we didn’t get to go to glacier bay allegedly due to weather when it’s clear other ships like yours are still going. I don't know what day you were to be in GB, however today (Wednesday 10/2) the current weather map is showing light snow over Johns Hopkins and Margerie glaciers, with heavy snow falling on the peaks. It's raining, windy, and 52F near Bartlett Cove (entrance to the bay). Truly not a nice day to navigate in GB. You said "allegedly due to weather"..sounds like you doubt the reason you were given for not going in ? 1 Link to comment Share on other sites More sharing options...
Emme1233 Posted October 2 #16 Share Posted October 2 The weather was the “surprise storm” that was announced on board the evening we left Seattle. They are well aware of severe storms coming in from the Pacific…knew for days. Link to comment Share on other sites More sharing options...
Boatdrill Posted October 2 #17 Share Posted October 2 10 minutes ago, Emme1233 said: Every passenger paid for a certain trip. They did not get what they paid for. Do you think that is okay? I don’t. It is bad business. It's at the captain's discretion whether you visit any port. Read your cruise contract. 10 1 Link to comment Share on other sites More sharing options...
Northwest Nerd Posted October 2 #18 Share Posted October 2 I could be wrong, but I believe the Eurodam, on its current itinerary, was originally scheduled for Glacier Bay, Tuesday, October 1. That was yesterday, when Eurodam was in Juneau a second day, sheltering from the storm. The national weather service office in Juneau said that on Tuesday there were 5 to 6 foot waves in the inner channels such as Icy Strait, and Cape Decision was expected to have wind gusts of 67 knots. So I believe that yes, the captain of the Eurodam cancelled Glacier Bay due to adverse weather conditions. 7 1 Link to comment Share on other sites More sharing options...
Sharon in AZ Posted October 2 #19 Share Posted October 2 12 minutes ago, Emme1233 said: You miss the point. Every passenger paid for a certain trip. They did not get what they paid for. Do you think that is okay? I don’t. It is bad business. However if people just sit there and accept it, nothing will change. Unfortunately we are after final payment on one last HAL cruise or we would cancel in a heartbeat. Well you are not going to like what I would like to say— so, I will only say that when you book a cruise you should be prepared for possible changes. I, personally, enjoy every aspect of cruising and look for the best even if it’s different than what I originally expected. 18 2 Link to comment Share on other sites More sharing options...
Boatdrill Posted October 2 #20 Share Posted October 2 1 minute ago, Emme1233 said: The weather was the “surprise storm” that was announced on board the evening we left Seattle. They are well aware of severe storms coming in from the Pacific…knew for days. Yes, the same with hurricanes. People know well in advance one is coming, but no one knows until 24-36 hours before exactly where it will make land fall. Weather is unpredictable. Alaska is well known for it. 7 Link to comment Share on other sites More sharing options...
Suzcruz57 Posted October 2 #21 Share Posted October 2 Just now, Sharon in AZ said: Well you are not going to like what I would like to say— so, I will only say that when you book a cruise you should be prepared for possible changes. I, personally, enjoy every aspect of cruising and look for the best even if it’s different than what I originally expected. I agree with you. We’re enjoying the rainy, cold weather outside whilst we’re inside looking out enjoying room service and taking naps. Making the best doing what we enjoy. I’m done reading all these complainers posts. And loving this cruise. Bottom line,,,,,,, we are safe. 17 1 Link to comment Share on other sites More sharing options...
StLouisCruisers Posted October 2 #22 Share Posted October 2 10 minutes ago, Suzcruz57 said: I agree with you. We’re enjoying the rainy, cold weather outside whilst we’re inside looking out enjoying room service and taking naps. Making the best doing what we enjoy. I’m done reading all these complainers posts. And loving this cruise. Bottom line,,,,,,, we are safe. I like your attitude! Constant complaining doesn't help the situation. Continue to enjoy your cruise. 3 Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted October 2 #23 Share Posted October 2 1 hour ago, Boatdrill said: I don't know what day you were to be in GB, however today (Wednesday 10/2) the current weather map is showing light snow over Johns Hopkins and Margerie glaciers, with heavy snow falling on the peaks. It's raining, windy, and 52F near Bartlett Cove (entrance to the bay). Truly not a nice day to navigate in GB. You said "allegedly due to weather"..sounds like you doubt the reason you were given for not going in ? I know everyone wants to see Glacier Bay, but I like Tracy Arm. I think that was our very first glacier. I loved how, when the glacier calved, the sound rumbled down the narrow fjord. It was like a gunshot followed by thunder. You don't get that effect in the wider Glacier Bay. We had overcast/drizzle/rain every day on my cruise this summer (July). We got to the glaciers because the weather was calm. But it was foggy by the glaciers and we didn't see much. 2 Link to comment Share on other sites More sharing options...
Emme1233 Posted October 2 #24 Share Posted October 2 1 hour ago, Sharon in AZ said: Well you are not going to like what I would like to say— so, I will only say that when you book a cruise you should be prepared for possible changes. I, personally, enjoy every aspect of cruising and look for the best even if it’s different than what I originally expected. This is cruise 64. Our mistake was booking this cheap line, and should have continued with Seabourn. that’s all. Never believe what is posted on forums. if you think this is a good cruise line, that’s great. We don’t. 1 5 Link to comment Share on other sites More sharing options...
Petronillus Posted October 2 #25 Share Posted October 2 2 hours ago, Sharon in AZ said: Well you are not going to like what I would like to say— so, I will only say that when you book a cruise you should be prepared for possible changes. I, personally, enjoy every aspect of cruising and look for the best even if it’s different than what I originally expected. Ship happens. Link to comment Share on other sites More sharing options...
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