helen haywood Posted Thursday at 03:55 PM #1 Share Posted Thursday at 03:55 PM Currently on Eclipse. When I went to set up my internet package (basic included with AI and I upgraded to premium pre cruise) after putting my phone in airplane mode I was immediately given a prompt that I was connected to the Celebrity internet. I did not have to input my sea pass number and set up a username and password as I always have before…and as my DH had to do to access his internet. Is it possible that X somehow made note of my cell number and just activated the internet for me? That sounds much more technologically advanced than X’s IT normally is… 1 Link to comment Share on other sites More sharing options...
jwlane Posted Thursday at 04:01 PM #2 Share Posted Thursday at 04:01 PM Have you previously sailed on X? Link to comment Share on other sites More sharing options...
billc23 Posted Thursday at 05:57 PM #3 Share Posted Thursday at 05:57 PM 1 hour ago, helen haywood said: after putting my phone in airplane mode I was immediately given a prompt that I was connected to the Celebrity internet. Perhaps you were connected to the free Celebrity Intranet. Try going to a non celebrity/royal website in airplane mode. I recently did a b4b and needed to re-establish my internet account for each leg of the sailing. 2 Link to comment Share on other sites More sharing options...
helen haywood Posted Thursday at 06:42 PM Author #4 Share Posted Thursday at 06:42 PM 2 hours ago, jwlane said: Have you previously sailed on X? Yes. But every previous time, including the second leg of a B2B I had to create an account with my sea pass number and set up a user name and password. Link to comment Share on other sites More sharing options...
helen haywood Posted Thursday at 06:44 PM Author #5 Share Posted Thursday at 06:44 PM 45 minutes ago, billc23 said: Perhaps you were connected to the free Celebrity Intranet. Try going to a non celebrity/royal website in airplane mode. I recently did a b4b and needed to re-establish my internet account for each leg of the sailing. I’m on Cruise Critic, FOX news, FB, NextDoor, Messenger and Google…I’ve got full internet. Link to comment Share on other sites More sharing options...
billc23 Posted Thursday at 09:28 PM #6 Share Posted Thursday at 09:28 PM 2 hours ago, helen haywood said: I’m on Cruise Critic, FOX news, FB, NextDoor, Messenger and Google…I’ve got full internet. Awesome! A similar situation happened to my wife on one sailing and after a few days she needed to create an account. No rhyme or reason. Link to comment Share on other sites More sharing options...
helen haywood Posted Friday at 12:26 AM Author #7 Share Posted Friday at 12:26 AM All is revealed!! This was delivered by our cabin attendant after I’d already been connected so I only just read it. 2 Link to comment Share on other sites More sharing options...
1Virgo Posted Friday at 03:32 AM #8 Share Posted Friday at 03:32 AM on our last cruise, I was surprised to find my onboard wifi activated without all the setting up account routine. Wonder if Celeb software recognized my IP address or some other identifier ? now considering website IT needs work…. I was surprised. And after the previous cruise, I had returned settings to my normal configuration. Hey tekkies out there. Ideas?. thanks Link to comment Share on other sites More sharing options...
Luvcrusn Posted Friday at 04:57 AM #9 Share Posted Friday at 04:57 AM 4 hours ago, helen haywood said: All is revealed!! This was delivered by our cabin attendant after I’d already been connected so I only just read it. That must be new. We were on Eclipse in August and had to connect the usual way by creating an account. Not only that, but our premium WIFI kept dropping in our cabin and elsewhere around the ship. They finally added an extender in our room that solved the problem...at least when we were in the cabin. Link to comment Share on other sites More sharing options...
Tigermad Posted Friday at 04:58 AM #10 Share Posted Friday at 04:58 AM 4 hours ago, helen haywood said: All is revealed!! This was delivered by our cabin attendant after I’d already been connected so I only just read it. So you actually did what it says in the app? Link to comment Share on other sites More sharing options...
canderson Posted Friday at 05:08 AM #11 Share Posted Friday at 05:08 AM 4 hours ago, helen haywood said: All is revealed!! This was delivered by our cabin attendant after I’d already been connected so I only just read it. Ah - the clue was having the app open so that the shipboard system had access to your login information to set up the account for you. Wonder why they didn't do that ages ago? Link to comment Share on other sites More sharing options...
Tigermad Posted Friday at 05:47 AM #12 Share Posted Friday at 05:47 AM 38 minutes ago, canderson said: Ah - the clue was having the app open so that the shipboard system had access to your login information to set up the account for you. Wonder why they didn't do that ages ago? But you have to tap to connect. It doesn’t just connect. Link to comment Share on other sites More sharing options...
canderson Posted Friday at 06:03 AM #13 Share Posted Friday at 06:03 AM 16 minutes ago, Tigermad said: But you have to tap to connect. It doesn’t just connect. The question was why it wasn't necessary to enter identifying information for the account. Link to comment Share on other sites More sharing options...
Tigermad Posted Friday at 06:05 AM #14 Share Posted Friday at 06:05 AM 1 minute ago, canderson said: The question was why it wasn't necessary to enter identifying information for the account. But the OP seemed to connect automatically so I don’t understand how this happened. Link to comment Share on other sites More sharing options...
gold1953 Posted Friday at 10:30 AM #15 Share Posted Friday at 10:30 AM so how does it disconnect so not to waste minutes?? ( the free CC time) Link to comment Share on other sites More sharing options...
billc23 Posted Friday at 10:46 AM #16 Share Posted Friday at 10:46 AM How does it function with multiple devices if there is not a user name/password needed to log in? Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted Friday at 12:04 PM #17 Share Posted Friday at 12:04 PM 1 hour ago, billc23 said: How does it function with multiple devices if there is not a user name/password needed to log in? I was wondering that too. I will have my phone and tablet so how will the tablet connect. Link to comment Share on other sites More sharing options...
1Virgo Posted Friday at 12:10 PM #18 Share Posted Friday at 12:10 PM 5 minutes ago, CHEZMARYLOU said: I was wondering that too. I will have my phone and tablet so how will the tablet connect. unless changed, you are allowed 1 device per person Link to comment Share on other sites More sharing options...
Luvcrusn Posted Friday at 12:12 PM #19 Share Posted Friday at 12:12 PM (edited) 8 minutes ago, CHEZMARYLOU said: I was wondering that too. I will have my phone and tablet so how will the tablet connect. That's a very good question! I'm wondering how folks with android tablets will connect sinceX stopped supporting the app for android tablets (although there's a workaround for that). Some folks have paid for 2 devices. Edited Friday at 12:13 PM by Luvcrusn Link to comment Share on other sites More sharing options...
Tigermad Posted Friday at 12:13 PM #20 Share Posted Friday at 12:13 PM (edited) 2 minutes ago, 1Virgo said: unless changed, you are allowed 1 device per person You may have purchased the 2 device package. One device each for you and your partner. Or both for you. Edited Friday at 12:13 PM by Tigermad Link to comment Share on other sites More sharing options...
Luvcrusn Posted Friday at 12:18 PM #21 Share Posted Friday at 12:18 PM For those who haven't paid for upgrading and are Elite and above! How do they toggle between free minutes and basic? 1 Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted Friday at 12:18 PM #22 Share Posted Friday at 12:18 PM 6 minutes ago, 1Virgo said: unless changed, you are allowed 1 device per person I'm not sure what we have but there are 2 of us traveling & we both have premium WI-FI. My husband does not have a smart phone and uses my tablet. Link to comment Share on other sites More sharing options...
billc23 Posted Friday at 12:19 PM #23 Share Posted Friday at 12:19 PM 3 minutes ago, 1Virgo said: unless changed, you are allowed 1 device per person My bookings included 4 devices per person. Regardless, I understood that if you have 1 device pp that if you log in on another device you are logged out of you previous device's login. Some internet packages lock you into one device without the ability to use the package on another device. Hopefully Celebrity is not going this route. 1 Link to comment Share on other sites More sharing options...
1Virgo Posted Friday at 12:34 PM #24 Share Posted Friday at 12:34 PM 12 minutes ago, CHEZMARYLOU said: I'm not sure what we have but there are 2 of us traveling & we both have premium WI-FI. My husband does not have a smart phone and uses my tablet. DH did not take his phone but uses my iPad. We were Retreat so had premium wifi and were told 1 device per person so he had to set up an account for the iPad. 🤷♀️. Link to comment Share on other sites More sharing options...
1Virgo Posted Friday at 12:37 PM #25 Share Posted Friday at 12:37 PM 23 minutes ago, Tigermad said: You may have purchased the 2 device package. One device each for you and your partner. Or both for you. We were in Retreat so premium included. Link to comment Share on other sites More sharing options...
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