MAG1630 Posted March 19, 2009 #1 Share Posted March 19, 2009 I have to cancel my Next Cruise Booking deposit........Due to the economy and not having a job now, I'm not sure when I will be able to use this for another date:( So my question is will I get my 600.00 dollars back? Thanks Mel Link to comment Share on other sites More sharing options...
amybeth4 Posted March 19, 2009 #2 Share Posted March 19, 2009 I'm not sure what their policy is. I work for a tour operator and we don't refund deposits. I think you can change a name (ie transfer a booking) on a booking for like a $35 fee. IF that's the case, maybe you can sell your booking to someone on these boards, if it is a case that you'd lose all $600. Good luck. I wish I could buy it from you! :( Link to comment Share on other sites More sharing options...
cruisinfanatic Posted March 19, 2009 #3 Share Posted March 19, 2009 I'm not sure what their policy is. I work for a tour operator and we don't refund deposits. I think you can change a name (ie transfer a booking) on a booking for like a $35 fee. IF that's the case, maybe you can sell your booking to someone on these boards, if it is a case that you'd lose all $600. Good luck. I wish I could buy it from you! :( what in the world are you talking about.As long as the OP is not in the penalty period, the deposit is refundable. Only obnoxious, greedy TA's charge cancel fees. Link to comment Share on other sites More sharing options...
amybeth4 Posted March 19, 2009 #4 Share Posted March 19, 2009 what in the world are you talking about.As long as the OP is not in the penalty period, the deposit is refundable. Only obnoxious, greedy TA's charge cancel fees. What's with the anger towards me??? Link to comment Share on other sites More sharing options...
ken_nyc Posted March 19, 2009 #5 Share Posted March 19, 2009 I believe you will lose your OBC from what I understand. Link to comment Share on other sites More sharing options...
amybeth4 Posted March 19, 2009 #6 Share Posted March 19, 2009 I just did some research for you, which is right on RCCL's website: Q: If I have to cancel my cruise, will I get a refund? A: You will get a full refund if you notify us in writing 70 days prior to your sailing date (60 days for 3 & 4-night cruises or 90 days for holiday sailings). Consult the chart below to determine the cancellation charges applicable later. Cruise Length Days to Departure Charges Per Person 1 - 5 Nights 60+ No charges 59-30 Deposit amount 29-8 50% of total price (taxes & fees excluded)* 7 or less No refund except for taxes and fees 6 - 9 Nights 70+ No charges 69-30 Deposit amount 29-8 50% of total price (taxes & fees excluded)* 7 or less No refund except for taxes and fees 10+ Nights 70+ No charges 69-30 Deposit amount 29-15 50% of total price (taxes & fees excluded)* 14 or less No refund except for taxes and fees Holiday Sailings: 6-8 nights 90+ No charges 89-30 Deposit Amount 29-8 50% of total price (taxes and fees excluded)** 7 or less No refund except for taxes and fees 9+ nights 90+ No charges 89-30 Deposit Amount 29-15 50% of total price (taxes and fees excluded)** 14 or less No refund except for taxes and fees Link to comment Share on other sites More sharing options...
newtocruisin Posted March 19, 2009 #7 Share Posted March 19, 2009 Cruisinfanatic... I don't know what you do for a living, but when was the last time you worked for FREE??? Travel agents put a lot of time into their job, whether it is training, or research for a client. Many times we spend hours and hours checking out various dates, cruise lines, ships, prices, etc, to find the best deal for our clients. Cruise lines do not pay us a ton of commission either, and if you cancel, then we do not get paid one cent for all the work that we have already put in. With the current economy, cruises are so cheap, that I have done a ton of work for a sale that only gives us a $25 commission. Sometimes the price of a cruise drops, which creates more work for me, and my commission even goes down, but I do my job with a smile and I don't complain about it. I am happy if my client is happy! So yes, some of us have cancellation penalties for that reason. Some also have booking fees to safeguard against losing a commission should a client cancel. You have no idea of some of the things we go through for our clients...sometimes getting yelled at for things that aren't even our fault, or that we have no control over. So unless you want to spend a week in the shoes of a TA, chill out. We deserve to be paid for our work just as much as anyone else! Link to comment Share on other sites More sharing options...
39august Posted March 19, 2009 #8 Share Posted March 19, 2009 I believe that Next Cruise deposits are non-refundable, BUT, you can pick a specific cruise and move your NC to that cruise. Then, a bit later, you can cancel the specific cruise and get all your deposit back if you cancel before the final payment is due. Call RCI and ask about whether the NC deposit would be refunded. If the answer is no, do as I have suggested. I'd certainly hate to lose $600!! Link to comment Share on other sites More sharing options...
Loucat Posted March 19, 2009 #9 Share Posted March 19, 2009 As stated, the next cruise deposits are not refundable. Is it possible to book something in 2010 when things might be more stable for you? If you have already made a booking using a next cruse deposit, just tell them you want to change to another sailing. If you did not use a Next cruise deposit, the cancellation information provided can help you out. I have changed sailings from one year to the next and then again due to all kinds of issues. Your booking number remains the same and they never mind making the changes. Link to comment Share on other sites More sharing options...
critterchick Posted March 19, 2009 #10 Share Posted March 19, 2009 I'm confused about the $600. The Next Cruise costs $100 per person, so it looks to me as if you've already booked a cruise. If so, all you need to do is call RCI and cancel the cruise. You will get all of your money back. I've done it several times.:) Link to comment Share on other sites More sharing options...
amybeth4 Posted March 19, 2009 #11 Share Posted March 19, 2009 Cruisinfanatic...I don't know what you do for a living, but when was the last time you worked for FREE??? Travel agents put a lot of time into their job, whether it is training, or research for a client. Many times we spend hours and hours checking out various dates, cruise lines, ships, prices, etc, to find the best deal for our clients. Cruise lines do not pay us a ton of commission either, and if you cancel, then we do not get paid one cent for all the work that we have already put in. With the current economy, cruises are so cheap, that I have done a ton of work for a sale that only gives us a $25 commission. Sometimes the price of a cruise drops, which creates more work for me, and my commission even goes down, but I do my job with a smile and I don't complain about it. I am happy if my client is happy! So yes, some of us have cancellation penalties for that reason. Some also have booking fees to safeguard against losing a commission should a client cancel. You have no idea of some of the things we go through for our clients...sometimes getting yelled at for things that aren't even our fault, or that we have no control over. So unless you want to spend a week in the shoes of a TA, chill out. We deserve to be paid for our work just as much as anyone else! YOU GO GIRL!!! -signed, A Tour Operator Link to comment Share on other sites More sharing options...
MAG1630 Posted March 19, 2009 Author #12 Share Posted March 19, 2009 Thanks for all your responses but to clear things up ......I put the 100 per person down while I was on the cruise (family of 4 = 400.00) .......So all I needed was the 600.00......I understand I can't get the 400 back I was wondering can I get the 600.00 back. Then when I'm ready to book again all I have to do is come up with the 600. Mel Link to comment Share on other sites More sharing options...
marci22 Posted March 19, 2009 #13 Share Posted March 19, 2009 oic you put down $250pp total. ($400 NC plus the amount to finalize the booking?) It should all be refundable if it is before final and your TA doesnt charge any fees. Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted March 19, 2009 #14 Share Posted March 19, 2009 YOU GO GIRL!!! -signed, A Tour Operator In the UK we lose our deposit regardless of timescale and regardless of whether we book through a TA or the cruise co. Link to comment Share on other sites More sharing options...
critterchick Posted March 19, 2009 #15 Share Posted March 19, 2009 Thanks for all your responses but to clear things up ......I put the 100 per person down while I was on the cruise (family of 4 = 400.00) .......So all I needed was the 600.00......I understand I can't get the 400 back I was wondering can I get the 600.00 back. Then when I'm ready to book again all I have to do is come up with the 600. Mel You will get the $400 back, too, if you cancel a booked cruise. At least I always have.:) I don't know if you can cancel the booking and keep the NC - I think you would have to transfer to another booking, which of course would keep your entire deposit tied up. Marci, the $400 is what the OP paid for a Next Cruise booking for 4 people ($100 each). Then s/he booked a cruise that required $250pp total deposit, so had to come up with another $600. OP, for future reference, if you book another NC, just book it as a single traveller. Then you only have to put down $100. YOu can add other people when you actually book a cruise.:) Link to comment Share on other sites More sharing options...
CruisesOnMyMind Posted March 19, 2009 #16 Share Posted March 19, 2009 Don't cancel but choose a cruise in 2010 and have it reapplied there. Just keep extending the cruise till you can go and keep the same booking number! Better than loosing the benefit if you out right cancel. Link to comment Share on other sites More sharing options...
cruisinfanatic Posted March 19, 2009 #17 Share Posted March 19, 2009 Cruisinfanatic...I don't know what you do for a living, but when was the last time you worked for FREE??? Travel agents put a lot of time into their job, whether it is training, or research for a client. Many times we spend hours and hours checking out various dates, cruise lines, ships, prices, etc, to find the best deal for our clients. Cruise lines do not pay us a ton of commission either, and if you cancel, then we do not get paid one cent for all the work that we have already put in. With the current economy, cruises are so cheap, that I have done a ton of work for a sale that only gives us a $25 commission. Sometimes the price of a cruise drops, which creates more work for me, and my commission even goes down, but I do my job with a smile and I don't complain about it. I am happy if my client is happy! So yes, some of us have cancellation penalties for that reason. Some also have booking fees to safeguard against losing a commission should a client cancel. You have no idea of some of the things we go through for our clients...sometimes getting yelled at for things that aren't even our fault, or that we have no control over. So unless you want to spend a week in the shoes of a TA, chill out. We deserve to be paid for our work just as much as anyone else! Guess what I do for a living, at least part time? I charge no fees for cancellation or changes to a bookings that I make. In my mind (and other TA's), anyone that pays a fee is crazy. Link to comment Share on other sites More sharing options...
marci22 Posted March 19, 2009 #18 Share Posted March 19, 2009 ty critterchick, I understood right after I hit send and then this glitchy board wouldn't let me edit fast enough. I wouldn't book something 2010 since the benefit is not that great. They have promotions for OBC and reduced deposits so I would wait rather than hold up your money (unless you will be charged a penalty). Link to comment Share on other sites More sharing options...
critterchick Posted March 20, 2009 #19 Share Posted March 20, 2009 ty critterchick, I understood right after I hit send and then this glitchy board wouldn't let me edit fast enough. I wouldn't book something 2010 since the benefit is not that great. They have promotions for OBC and reduced deposits so I would wait rather than hold up your money (unless you will be charged a penalty). And I didn't get back soon enough to edit mine, LOL. OP, if you need that $1000 now, then I'd cancel the booking, too. Link to comment Share on other sites More sharing options...
uksimonusa Posted March 20, 2009 #20 Share Posted March 20, 2009 Change the cruise to a 2010 cruise that requires less than $100 deposit, then ask for the excess deposit to be refunded, you will then keep you next cruise OBC and deposit for a later cruise Link to comment Share on other sites More sharing options...
aqhacruiser Posted March 20, 2009 #21 Share Posted March 20, 2009 Guess what I do for a living, at least part time?I charge no fees for cancellation or changes to a bookings that I make. In my mind (and other TA's), anyone that pays a fee is crazy. I agree with this. I do not know any TA's that charge fees like that other person stated. I would never use a TA that did that and I can't imagine why anyone would. Link to comment Share on other sites More sharing options...
robtulipe Posted March 20, 2009 #22 Share Posted March 20, 2009 If the OP needs all her/his deposit back, just cancel before the final payment date. If she/he wants to retain the Next Cruise booking number for a future OBC then select a far out 5 night or less cruise which only requires a $100 per person deposit, switch the NC booking to that cruise and request the balance of the current deposit be refunded back. When they decide on a actual cruise they want, it is a simple matter to again transfer the NC booking to that cruise and pay whatever the balance of the deposit required. Link to comment Share on other sites More sharing options...
amybeth4 Posted March 20, 2009 #23 Share Posted March 20, 2009 BTW, Cruisinfanatic...if you book a tour with someone like Globus for example, and you give them a $250 deposit, it's non-refundable and non-transferable! I think it's great the RCCL will give you back your deposit at the 70-day mark, but non-refundable is NOT unheard of. Link to comment Share on other sites More sharing options...
PhoenixCruiser Posted March 20, 2009 #24 Share Posted March 20, 2009 Mel, we need to know where you live - the rules are different. ### Link to comment Share on other sites More sharing options...
GoodAsGold Posted March 20, 2009 #25 Share Posted March 20, 2009 delete I'm not sure what their policy is. I work for a tour operator and we don't refund deposits. I think you can change a name (ie transfer a booking) on a booking for like a $35 fee. IF that's the case, maybe you can sell your booking to someone on these boards, if it is a case that you'd lose all $600. Good luck. I wish I could buy it from you! :( Link to comment Share on other sites More sharing options...
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