This was the single most irritating thing that I experienced in a Sky suite this past January on the Equinox. Everything else was great...service, etc, etc. If I hadn't insisted at GS that I had signed up for premium breakfasts in my stateroom, afternoon snacks, etc, I wouldn't have gotten them. I was informed that these changes started with my cruise. They did not put up any resistance at all when I pointed these things out. (I had hard copy with me of the bookings and dates...)
I did get the all the 'trimmings' I had thought I signed up for. But I'll admit I was unhappy that I had to make it happen. BTW, there was no hostile exchanges...it was kinda like they knew it was coming. Thank goodness...I certainly didn't want to start my cruise with some sort of nasty thing!!