I think HAL should go back to what they were good at, stop trying to be everything to everyone. Why did people keep coming back to HAL year after year?? It was the service, staff, itineraries, the ships. Sell off or scrap some of the older ships, they can then spread out the staff from those to the other ships, in this way it would take care of one of the biggest complaints, shortage of staff. Also it costs less to run one bigger ship then two smaller ones. The biggest complaints seem to be shortage of staff, lack of maintenance & poor entertainment. I wonder if head office reads/ listens to what people are telling them on the post cruise surveys??