I’m on the Epic. It was bad! It took me three hours from the time I got to the terminal until I was on board. Spoke to a couple that had priority boarding due to status and it took them 2 1/2 hours. So much for customer appreciation. Rumor in the line was that some people from the previous cruise didn’t get off and had to be found and removed. True? Not true? Who the heck knows.
Lots of chaos. Hours of waiting, much of it outdoors. At least I was in the shade. And as just about everybody pointed out, nobody from NCL was around. It would have done a world of good to have people out, reassuring people that, yes, they were in the right line. Handing out water. Giving some special care to the elderly and those who needed it. Maybe even an apology or two.
Not a good start.