rwilk1129

It is a crapshoot lately on Princess. Prices go all over the place. I have put cruises on hold at a price and when I look at booking online price is higher and with different ammenities. When I have gone through the casino and actually booked I get a confirmation with different price and amenities and then are charged a cancellation fee to get it corrected. I am so frustrated.

Any update on shore excursion obc being used as just regular obc from anybody onboard a ship?

I had a similar problem in July booking a Feb 2023 casino cruise. Confirmation was wrong price, freeplay amount wrong, and credit card was charged for full amount of cruise. When I called back lady said she needed to cancel it and rebook. She did rebook correct price and freeplay amount but made me pay $500 deposit. She said amount charged to my card the previous day would be refunded to card within 7-10 days. Finally received part of refund 43 days after charged (and several phone calls to casino) and I am still owed $400. Have phoned and left msgs for Fernando, Carlos, Sandra, and Susan and have received no calls back. Very frustrating when Princess service used to be so good. I am hesitant to book some cruises I would like in 2023 until they can correct their error and return some calls.

My favorite drink onboard is Crown Royal and water. Have had a hard time getting it on last 3-4 cruises on Carnival and Princess. They sell Crown in the onboard stores but don't carry it in the bars it seems. Anybody on Pride tell me if they have it now? We cruise on Pride next month.

I sent our requests for Stockholder obc on a Carnival and 2 Princess cruises. Received Princess credits same day and Carnival 31 days later.

Another reason not to cruise Norwegian

We were upgraded yesterday to an undesired cabin (at aft elevator connecting cabin) for the 3rd time from our desired midship extended balcony. Fortunately I was able to get our original cabin back again. I was told the time before that booking was marked no upgrade before was was upgraded to same cabin 3 times. I sure do miss Princess old good customer service and efficiency. I am also still waiting for partial refund of screwed up booking made in July. They told me to correct their error they had to cancel and rebook and I had to pay deposit again. I received $1260 back to credit card but they still owe me another $400. This is for a Feb 23 cruise. Same one as above 3 upgrades. Is very frustrating.

We prefer the smaller ships, fewer bells and whistles, and fewer kids.

Love sailing out of Tampa but would like a newer not bigger ship to sail. Will continue to sail Pride and Paradise and drive to FLL for newer (Princess) ships

Saw on a financial site that Princess is having a kids sail free promo but Princess site doesn't show anything about it. Sure hope it is not true. We love Princess and the lack of kids. Hate to have to change to another line to avoid all the kids.

Saw an offer in circle savings acct about VIP offer to book by 8/17 w/some freeplay but have not received an email or brochure about details. Emailed casino for details by have not received a reply. Anybody have details on specific cruises, discounts, plus included, etc. ? Any good phone number or extension to call? Thanks in advance

We were very disappointed in the breakfast, lunch, and dinner buffet on our Caribbean Princess sailing in May. After experiencing Horizon Court on Regal and Sky don't believe we will ever go back to CB. Really missed the fresh pastas and various shrimp available. CB had a lot of weird dishes.

Can only one person purchase the internet pkg?

We were on Paradise last month and Diamond gathering was in the Queen Mary lounge at 10:30 in the morning. H)ad drinks and appetizers. Had a very personable host.(Maybe the Hotel mgr.?) Had a whole group picture taken and sent to the room.