SherriZ366 Posted May 3, 2015 #4451 Share Posted May 3, 2015 I would like to send an email to the suite concierge on Liberty of the Seas re a few items on our upcoming cruise. My question is this - how do I direct the email to the suite concierge I intend in the email address? Is the suite concierge address 1 or 2? In the past, I have not had to direct it to a number as there was only one concierge. I believe the suite concierge on our cruise on Liberty will be Carlos Ortiz, but do not know whether he is designated as Concierge 01 or Concierge 02 in the email? Hope this makes sense!Thanks, Swiss LB has only one Concierge per lounge unlike OA & QN class. For the Concierge Loung (Suites, Pinnacles and D+), the email is LB_Concierge@rccl.com, For the Concierge in the Diamond Lounge for D, D+ and Ps, it is LB_DiamondConcierge@rccl.com. Don't forget the underscore. Or you can click on the link in the GoogleDoc. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
PH8 Posted May 3, 2015 Author #4452 Share Posted May 3, 2015 Hi You have been helping me out for years. Good to see you back on this thread so often. Thanks Awwww,thanks !!:):) Carlington = Outstanding! Yes,he is...........has become a good friend too.. Link to comment Share on other sites More sharing options...
christi1805 Posted May 3, 2015 #4453 Share Posted May 3, 2015 (edited) Just saw I posted twice. Deleted the post ... Sorry ! Edited May 3, 2015 by christi1805 Link to comment Share on other sites More sharing options...
Tiger Cruiser Posted May 3, 2015 #4454 Share Posted May 3, 2015 This is a great list and I used to contact Danielle Palma who is listed as current Concierge. She told me she is taking vacation effective May 1st and will be back to the Splendour of the Seas on July 4, 2015. Anyone know who is the current Concierge on the Splendour of the Seas? Our cruise departs on May 30th. Link to comment Share on other sites More sharing options...
SherriZ366 Posted May 4, 2015 #4455 Share Posted May 4, 2015 This is a great list and I used to contact Danielle Palma who is listed as current Concierge. She told me she is taking vacation effective May 1st and will be back to the Splendour of the Seas on July 4, 2015. Anyone know who is the current Concierge on the Splendour of the Seas? Our cruise departs on May 30th. Thanks for the update on Danielle and your kind words about the GoogleDoc. I updated with your info. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
christi1805 Posted May 4, 2015 #4456 Share Posted May 4, 2015 I wouldn't touch that question with a 10 ft. Pole. All of them have "off" weeks but most all of them wouldn't be in their position with consistently bad reviews. My least favorite may be someone else's VERY favorite. It's very subjective. Sent from my iPhone using Tapatalk I think it is a personal "thing" how you feel about a concierge. I had very good ones, good ones and not so good ones. There are those that leave a lasting impression and those you don't even remember there names. My (personal) impression is, that some concierges don't care much about Diamond+ members. Well, I go see the Diamond concierge and I always found a helpful and friendly person !! Link to comment Share on other sites More sharing options...
Tiger Cruiser Posted May 4, 2015 #4457 Share Posted May 4, 2015 Anyone know? Should I start new topic so question is seen by more viewers? Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted May 4, 2015 #4458 Share Posted May 4, 2015 Anyone know? Should I start new topic so question is seen by more viewers? You could try sending an email and see if you get a response. SP_Concierge@rccl.com underscore _ between SP and Concierge Link to comment Share on other sites More sharing options...
SherriZ366 Posted May 5, 2015 #4459 Share Posted May 5, 2015 You could try sending an email and see if you get a response. SP_Concierge@rccl.com underscore _ between SP and Concierge Tiger Cruiser -- if you send the email, please share the name with this thread so I can post it in the GoogleDoc. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
Tiger Cruiser Posted May 5, 2015 #4460 Share Posted May 5, 2015 Yes, e-mailed Danielle already and that is how I found out she went on vacation May 1st. Link to comment Share on other sites More sharing options...
cruisenfever Posted May 5, 2015 #4461 Share Posted May 5, 2015 Yes, e-mailed Danielle already and that is how I found out she went on vacation May 1st. But if you send another email, the Concierge that has replaced Danielle should respond back to you and then you can share that name here. Link to comment Share on other sites More sharing options...
Tiger Cruiser Posted May 5, 2015 #4462 Share Posted May 5, 2015 E-Mail sent, and will update about what I find out. I was thinking the e-mail went with the individual Concierge. Link to comment Share on other sites More sharing options...
Tiger Cruiser Posted May 6, 2015 #4463 Share Posted May 6, 2015 Mystery solved, I heard from the current Splendour concierge...... Eliana García Diamond Concierge Splendour of the Seas Link to comment Share on other sites More sharing options...
Rare kernow Posted May 6, 2015 #4464 Share Posted May 6, 2015 We got off Splendour in Barcelona on Monday and Danielle who had been our Concierge in the CL left with us. She told me her next contract was on Serenade. Eliana was in the DL on our trip, maybe she has moved to the CL. BTW, she was very nice. Julie Link to comment Share on other sites More sharing options...
CRUISEMAMI Posted May 7, 2015 #4465 Share Posted May 7, 2015 Just received an email from Willie Salaya; He's now in the Concierge, in BR! They are having a 'bumpy' ride up Norfolk: lots of guests are seasick:( Link to comment Share on other sites More sharing options...
SherriZ366 Posted May 8, 2015 #4466 Share Posted May 8, 2015 Mystery solved, I heard from the current Splendour concierge...... Eliana García Diamond Concierge Splendour of the Seas Thanks! Link to comment Share on other sites More sharing options...
SherriZ366 Posted May 8, 2015 #4467 Share Posted May 8, 2015 Just received an email from Willie Salaya;He's now in the Concierge, in BR! They are having a 'bumpy' ride up Norfolk: lots of guests are seasick:( Thanks -- updated the GoogleDoc. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
dwdwnurse Posted May 10, 2015 #4468 Share Posted May 10, 2015 Does anyone know here Ruth Ortiz (she was the Concierge on the Grandeur) is? She was such a sweetheart! Thanks :) Link to comment Share on other sites More sharing options...
Stay1978 Posted May 11, 2015 #4469 Share Posted May 11, 2015 FYI in April Catalina moved to Future Bookings on Enchantment Link to comment Share on other sites More sharing options...
SherriZ366 Posted May 11, 2015 #4470 Share Posted May 11, 2015 FYI in April Catalina moved to Future Bookings on EnchantmentWhat Lounge was she in -- concierge or diamond? I do not have heard on the Google Doc. Link to comment Share on other sites More sharing options...
Clarea Posted May 11, 2015 #4471 Share Posted May 11, 2015 What Lounge was she in -- concierge or diamond? I do not have heard on the Google Doc. She took Reyno's place in the CL. However, the last we saw her was this past September. Link to comment Share on other sites More sharing options...
SherriZ366 Posted May 11, 2015 #4472 Share Posted May 11, 2015 She took Reyno's place in the CL. However, the last we saw her was this past September.Thanks Bob -- I did have her in the vacation section for the CL -- I will note that she is now doing Future Bookings. Right now Felix is in EN's CL. I don't know his last name though. Link to comment Share on other sites More sharing options...
Dave85 Posted May 11, 2015 #4473 Share Posted May 11, 2015 Ian Jordan was in the DL on Oasis last week. He seemed like a pleasant guy but only came around to speak to us once the entire week -- we were there every night -- so I didn't really get to chat with him or find out how long he would be there. Link to comment Share on other sites More sharing options...
SherriZ366 Posted May 11, 2015 #4474 Share Posted May 11, 2015 Ian Jordan was in the DL on Oasis last week. He seemed like a pleasant guy but only came around to speak to us once the entire week -- we were there every night -- so I didn't really get to chat with him or find out how long he would be there.Thanks for the information -- I updated the Google Doc. Link to comment Share on other sites More sharing options...
internetwhiz Posted May 11, 2015 #4475 Share Posted May 11, 2015 Dexter Fraser returns to being A Concierge on May 17 on Allure. Will share which lounge when I know. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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