rbuenger Posted May 6, 2014 #1 Share Posted May 6, 2014 I know that X does Website work on the weekends and sometimes there is no access but I just tried to access my account to do some things for our Aug, 2014 Silhouette cruise and when I log on, all I get is a blank white screen....Is anyone else having this issue today? Thanks Link to comment Share on other sites More sharing options...
dkjretired Posted May 6, 2014 #2 Share Posted May 6, 2014 (edited) Their web site has been really screwy the last few days. I was doing some research for the future and looked up some cruises with specific information such as month, ship, etc. When it gives the responses the cruise I was looking at was somewhere in the 8 or 9 pages they gave me, usually it just gives one page. It covered just about every ship. Edited May 6, 2014 by dkjretired Link to comment Share on other sites More sharing options...
C 2 C Posted May 6, 2014 #3 Share Posted May 6, 2014 (edited) I know that X does Website work on the weekends and sometimes there is no access but I just tried to access my account to do some things for our Aug, 2014 Silhouette cruise and when I log on, all I get is a blank white screen....Is anyone else having this issue today? Thanks Yes: A total whiteout for accessing our Alaska cruise... Cruise search gave me the same white screen. Edited May 6, 2014 by ~Cruisenut~ Link to comment Share on other sites More sharing options...
he5makba Posted May 6, 2014 #4 Share Posted May 6, 2014 Yeah I was trying to pay something on there today and it is just a white screen. Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted May 6, 2014 #5 Share Posted May 6, 2014 I can't access my reservation either and my final payment is due this week. Mary Lou Link to comment Share on other sites More sharing options...
gimletgal Posted May 6, 2014 #6 Share Posted May 6, 2014 Just went to My Celebrity and logged in. Everything is there, as usual. Using Chrome for a browser, but don't know why that should make a difference. :rolleyes: Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted May 6, 2014 #7 Share Posted May 6, 2014 I tried with both Chrome and IE. I'll check it again later. Mary Lou Link to comment Share on other sites More sharing options...
gblotter Posted May 6, 2014 #8 Share Posted May 6, 2014 I tried with both Chrome and IE. I'll check it again later.Clearing cache and cookies is always a good first step in these situations, but ... Both Chrome and IE show me a white blank screen. I am able to display some information when using Firefox. Unfortunately, Firefox is not the complete solution as I cannot display the shore excursions that I have already booked. (shows loading icon only). Link to comment Share on other sites More sharing options...
koolforkatz Posted May 6, 2014 #9 Share Posted May 6, 2014 I using Chrome and haven't been able to access their site at all this morning. :rolleyes: Just a blank white screen. Link to comment Share on other sites More sharing options...
WestLakeGirl Posted May 6, 2014 #10 Share Posted May 6, 2014 Nothing but white screens for my cruise history, reservations, everything I have looked at after signing in. This is on iPad Link to comment Share on other sites More sharing options...
Yanis Posted May 6, 2014 #11 Share Posted May 6, 2014 I can't even log in! I requested my password just in case, pasted and copied it but still got an error message saying that they couldn't validate my login details. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted May 6, 2014 #12 Share Posted May 6, 2014 I checked my Cruise History this morning and all was well. Now I have "the white screen of death" I'm using Safari on my Mac laptop. Link to comment Share on other sites More sharing options...
C 2 C Posted May 6, 2014 #13 Share Posted May 6, 2014 Trying to find a cruise only has all dates, all ships all everything... Link to comment Share on other sites More sharing options...
jdarch Posted May 6, 2014 #14 Share Posted May 6, 2014 IE 11 - no problem at the moment Link to comment Share on other sites More sharing options...
Classynfun1 Posted May 6, 2014 #15 Share Posted May 6, 2014 That is because white screen=Modern Luxury! :rolleyes: Link to comment Share on other sites More sharing options...
rbuenger Posted May 6, 2014 Author #16 Share Posted May 6, 2014 Thanks everyone....I have tried on Chrome and Safari (iPad) and get the same results, a White Screen..... Link to comment Share on other sites More sharing options...
MissBreezy Posted May 6, 2014 #17 Share Posted May 6, 2014 I'm using Chrome and I'm not having any issues. How odd. Link to comment Share on other sites More sharing options...
CruisingGatorGirl Posted May 6, 2014 #18 Share Posted May 6, 2014 I finally got in but my reservation is not showing up. I also requested a name change (I got married) and that has not changed. I will give it another 24 hours. Link to comment Share on other sites More sharing options...
steveweese Posted May 6, 2014 #19 Share Posted May 6, 2014 I have been trying to do a few things for 4days. Nada Link to comment Share on other sites More sharing options...
he5makba Posted May 6, 2014 #20 Share Posted May 6, 2014 I usually use chrome and it is not working on chrome. I tried IE just for giggles and it worked perfectly. Weird. Link to comment Share on other sites More sharing options...
DiamondSuiteCruiser Posted May 7, 2014 #21 Share Posted May 7, 2014 I just log on with my iPad and everything was there, but yesterday I could not get anything just the white screen. Link to comment Share on other sites More sharing options...
C 2 C Posted May 7, 2014 #22 Share Posted May 7, 2014 It seems several new features have been added including regional specials: Package includes:• Roundtrip non-stop flight from Toronto to Vancouver • Roundtrip transfers from Vancouver International Airport to the Port of Vancouver • 7 night Alaska Cruise • Classic Beverage Package** • Gratuities • All Taxes Additional guests (3rd and 4th passengers) each receive a non-alcoholic beverage package, gratuities and 38 minute internet package 7 night Alaska Cruise Celebrity Century® Sunday departures July 6 to August 17, 2014 Interior Stateroom from $1,999* Oceanview Stateroom from $2,199* Veranda Stateroom from $2,969* Link to comment Share on other sites More sharing options...
kdooley Posted May 8, 2014 #23 Share Posted May 8, 2014 This is what I do to see My Celebrity when I get the white screen (using IE11): If I can't get the login to work, I click on various entry screens where it allows me to log in - other than the drop down from the upper right corner of the screen. Most of the time I go through the Captains Club drop drown to the login on that screen. If I get to My Celebrity but when I click on manage reservation and it whites out, then I click on one of the items that sell you something - like dining options. I think they made a change to the main screens but if go around, through the old screens, you should be able to see something! Link to comment Share on other sites More sharing options...
prince&princesscruiser Posted May 8, 2014 #24 Share Posted May 8, 2014 I had the same problem Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
CruisingChick Posted May 9, 2014 #25 Share Posted May 9, 2014 Looks like the Celebrity web-site is at it again. Just tried signing in and get a big blank white screen. UGH!! Link to comment Share on other sites More sharing options...
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