sue2go Posted August 12, 2014 #1 Share Posted August 12, 2014 New to Princess and my DH submitted his forms to receive OBC for his military service via email to the address on the form. This was weeks ago, and no credit nor any response to the email. We did book thru a TA, do we need to have the TA submit the info? Or fax instead of email? Thanks in advance for your help. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 12, 2014 #2 Share Posted August 12, 2014 (edited) New to Princess and my DH submitted his forms to receive OBC for his military service via email to the address on the form. This was weeks ago, and no credit nor any response to the email. We did book thru a TA, do we need to have the TA submit the info? Or fax instead of email? Thanks in advance for your help. No.... Fax it, it will be posted within hours. Edited August 12, 2014 by Colo Cruiser Link to comment Share on other sites More sharing options...
JF - retired RRT Posted August 12, 2014 #3 Share Posted August 12, 2014 Here is the link to the PDF for the military credit: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&ved=0CC0QFjAC&url=http%3A%2F%2Fwww.princess.com%2Fdownloads%2Fpdf%2Ffaq_answer_legal%2FMilitary_Personnel_Benefit_US.pdf&ei=X2fpU-mxKoXBiwK9_oDwBA&usg=AFQjCNFTDqLwDdtX16ELegs0XlXxl1Gc9w&bvm=bv.72676100,d.cGE It does say fax, mail or email. Not sure if they will talk to you direct or require your TA. Link to comment Share on other sites More sharing options...
atdahop Posted August 12, 2014 #4 Share Posted August 12, 2014 I sent in my Husband's records and did not hear back. I waited two weeks and called Princess. They said that they had never received it. I had sent it with tracking that showed delivered. I asked to speak to a supervisor. It suddenly appeared and I got that credit while I was on the phone. I suggest that you give them a call. They told me that they were up to date with requests when I called. Good luck. Link to comment Share on other sites More sharing options...
sue2go Posted August 12, 2014 Author #5 Share Posted August 12, 2014 Thanks - will try faxing. We did what the form said, but email didn't work so we'll give faxing a try. If that doesn't work, will have the TA handle it for us. Link to comment Share on other sites More sharing options...
Astro Flyer Posted August 12, 2014 #6 Share Posted August 12, 2014 New to Princess and my DH submitted his forms to receive OBC for his military service via email to the address on the form. This was weeks ago, and no credit nor any response to the email. We did book thru a TA, do we need to have the TA submit the info? Or fax instead of email? Thanks in advance for your help. Have you gone to My Princess to check your "Captain's Circle Account" or in the Cruise Personalizer's "Payments & Credits" section. It should be there after it's approved & in the CC account as "Military Benefits" for all of your cruises. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 12, 2014 #7 Share Posted August 12, 2014 Have you gone to My Princess to check your "Captain's Circle Account" or in the Cruise Personalizer's "Payments & Credits" section. It should be there after it's approved & in the CC account as "Military Benefits" for all of your cruises. You have a point there, its probably there. :) Link to comment Share on other sites More sharing options...
bhopal21 Posted August 12, 2014 #8 Share Posted August 12, 2014 I faxed mine in a couple weeks back and it was there within 15 minutes. I had never applied for the military OBC before. Mike:) Link to comment Share on other sites More sharing options...
Astro Flyer Posted August 12, 2014 #9 Share Posted August 12, 2014 You have a point there, its probably there. :) I sure hope it's there so they have the OBC they earned from their military service...thanks again Princess for this great program. :) Link to comment Share on other sites More sharing options...
sue2go Posted August 12, 2014 Author #10 Share Posted August 12, 2014 Have you gone to My Princess to check your "Captain's Circle Account" or in the Cruise Personalizer's "Payments & Credits" section. It should be there after it's approved & in the CC account as "Military Benefits" for all of your cruises. Yes, I did check there and nothing appears. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 12, 2014 #11 Share Posted August 12, 2014 Yes, I did check there and nothing appears. Just fax it. ;) Link to comment Share on other sites More sharing options...
Astro Flyer Posted August 12, 2014 #12 Share Posted August 12, 2014 Yes, I did check there and nothing appears. Dang...hope you soon get it issued soon & thankfully they changed from applying for each cruise to only applying once for all Princess cruises. Link to comment Share on other sites More sharing options...
sue2go Posted August 12, 2014 Author #13 Share Posted August 12, 2014 Thanks all - have company coming in from out of town so it will be a few days before I can get it faxed, but when I do I'll post an update and let you know how it turns out! Link to comment Share on other sites More sharing options...
EV2008 Posted August 12, 2014 #14 Share Posted August 12, 2014 I had emailed my DH form and then after a few days I checked our booking info an it was there I had no problems, Link to comment Share on other sites More sharing options...
RotaryMike Posted August 12, 2014 #15 Share Posted August 12, 2014 I faxed mine in a couple weeks back and it was there within 15 minutes. I had never applied for the military OBC before. Mike:) Once Princess OK's it, it should stay on your account and get applied on all your future cruises without having to reapply for it. It' a nice thank you from Princess. Mike in CT. Link to comment Share on other sites More sharing options...
atdahop Posted August 12, 2014 #16 Share Posted August 12, 2014 Yes, Once you get the credit it shows up on all future bookings. I just booked another cruise and the credit is there. Link to comment Share on other sites More sharing options...
A.stew12305 Posted August 12, 2014 #17 Share Posted August 12, 2014 Dang...hope you soon get it issued soon & thankfully they changed from applying for each cruise to only applying once for all Princess cruises. Check it, don't assume. My husband submitted his before our last cruise and it was added quickly. This cruise, however, it never showed up. We called Princess and they say they have no record of it, even though she could see that we had received the obc on our previous cruise. Ian had to send in his dd214 again. Link to comment Share on other sites More sharing options...
Astro Flyer Posted August 12, 2014 #18 Share Posted August 12, 2014 (edited) Check it, don't assume. My husband submitted his before our last cruise and it was added quickly. This cruise, however, it never showed up. We called Princess and they say they have no record of it, even though she could see that we had received the obc on our previous cruise. Ian had to send in his dd214 again. Thanks & I never assume anything. Mine is displayed in my Captain's Circle account, Cruise Personalizer, cruise invoice & in any online price quote. Edited August 12, 2014 by Astro Flyer Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 12, 2014 #19 Share Posted August 12, 2014 Always that possibility that it may disappear. Just check your credits before the cruise. Link to comment Share on other sites More sharing options...
satxdiver Posted August 12, 2014 #20 Share Posted August 12, 2014 When Princess first started giving the veteran OBC, I gave a copy of my DD214 to my TA (also a veteran) and he took care of it. It has been applied to every cruise since then on Princess. This is a wonderful OBC and only offered on Princess. The CEO at the time was a Viet Nam veteran who served as an enlisted soldier and spent time in Viet Nam like many others. Link to comment Share on other sites More sharing options...
m2bell Posted August 12, 2014 #21 Share Posted August 12, 2014 My wife and I both receive the OBC - thanks Princess. Mine occasionally disappears but a quick call gets it back. My wife's is always there - maybe she's messin' with me? Link to comment Share on other sites More sharing options...
elliair Posted August 12, 2014 #22 Share Posted August 12, 2014 No....Fax it, it will be posted within hours. That's correct, we faxed DH's DD214 directly to Princess and his OBC showed up the next day. Link to comment Share on other sites More sharing options...
Katjoy Posted August 12, 2014 #23 Share Posted August 12, 2014 I love that Princess honors our veterans with this on board credit. It does not apply to all who served in the military, BUT THAT'S ALIGHT. My DH served in the U.S. Armed forces for 5 1/2 years, but did not serve during a war so does not qualify. I respect & honor all who served in our Military. Here is a list of the qualifications: Princess is pleased to offer a special military personnel onboard credit program. This program is available to active military, retired military and disabled military veterans with proper identification in the following service divisions: United States Army, Navy, Air Force, Marines, Coast Guard, National Guard or Reserves, Canadian National Defense and the British Army, Royal Marines, Royal Navy, Royal Air Force or Reserves. Thank you Princess Cruise Line for honoring many of our Veterans with this generous gift. Link to comment Share on other sites More sharing options...
zogrand Posted August 12, 2014 #24 Share Posted August 12, 2014 I love that Princess honors our veterans with this on board credit. It does not apply to all who served in the military, BUT THAT'S ALIGHT. My DH served in the U.S. Armed forces for 5 1/2 years, but did not serve during a war so does not qualify. I respect & honor all who served in our Military. Here is a list of the qualifications: Princess is pleased to offer a special military personnel onboard credit program. This program is available to active military, retired military and disabled military veterans with proper identification in the following service divisions: United States Army, Navy, Air Force, Marines, Coast Guard, National Guard or Reserves, Canadian National Defense and the British Army, Royal Marines, Royal Navy, Royal Air Force or Reserves. Thank you Princess Cruise Line for honoring many of our Veterans with this generous gift. If you look further down the form, you will see: "Veterans with an honorable discharge serving a minimum of 2 years or 6 months in an active war zone , or an educational discharge if within 90 days of their normal separation date in any of the applicable service divisions listed above". As long as your husband was honorably discharged, he should receive the OBC. My husband served 7 years, but not in an active war zone, and received the OBC. You should definitely apply. The worst they can do is deny the request but I don't think they will. Ours is automatically applied every time we cruise. We normally use a TA but I just sent the request myself the first time and all went well. http://www.princess.com/downloads/pdf/faq_answer_legal/Military_Personnel_Benefit_US.pdf Carol Link to comment Share on other sites More sharing options...
Pia1913 Posted August 12, 2014 #25 Share Posted August 12, 2014 I love that Princess honors our veterans with this on board credit. It does not apply to all who served in the military, BUT THAT'S ALIGHT. My DH served in the U.S. Armed forces for 5 1/2 years, but did not serve during a war so does not qualify. I respect & honor all who served in our Military. Here is a list of the qualifications: Princess is pleased to offer a special military personnel onboard credit program. This program is available to active military, retired military and disabled military veterans with proper identification in the following service divisions: United States Army, Navy, Air Force, Marines, Coast Guard, National Guard or Reserves, Canadian National Defense and the British Army, Royal Marines, Royal Navy, Royal Air Force or Reserves. Thank you Princess Cruise Line for honoring many of our Veterans with this generous gift. Not correct. He does qualify. Submit his DD214 Link to comment Share on other sites More sharing options...
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