pompeii Posted August 21, 2015 #1 Share Posted August 21, 2015 We have to cancel our upcoming Hawaii cruise and I wondered if there is a place to cancel on the website? Or do I have to call Princess? I can never remember to call when they're open or if I do remember, I'm at work or some other time when I can't easily make the call... Link to comment Share on other sites More sharing options...
GeeDunk Posted August 21, 2015 #2 Share Posted August 21, 2015 (edited) We have to cancel our upcoming Hawaii cruise and I wondered if there is a place to cancel on the website? Or do I have to call Princess? I can never remember to call when they're open or if I do remember, I'm at work or some other time when I can't easily make the call... You have to call Princess, if booked through Princess. If booked through a TA, then, you have to call your TA. Edited August 21, 2015 by GeeDunk Link to comment Share on other sites More sharing options...
pompeii Posted August 21, 2015 Author #3 Share Posted August 21, 2015 You have to call Princess, if booked through Princess. If booked through a TA, then, you have to call your TA. Booked through Princess. I figure if you can book on the website, maybe you can cancel on the website, too. But I guess you can't. Link to comment Share on other sites More sharing options...
Grego Posted August 21, 2015 #4 Share Posted August 21, 2015 I would err on the side of calling them just in case. Having never cancelled a cruise ( sound of knocking on wood ) I would call them just to make sure that any cancellation refunds were available. Link to comment Share on other sites More sharing options...
JF - retired RRT Posted August 21, 2015 #5 Share Posted August 21, 2015 Hope you have insurance:eek: Link to comment Share on other sites More sharing options...
pompeii Posted August 21, 2015 Author #6 Share Posted August 21, 2015 Hope you have insurance:eek: I do, but it's not past final payment so no penalty. I also booked with FCC so it would be only $100x2 anyway. Link to comment Share on other sites More sharing options...
Grego Posted August 21, 2015 #7 Share Posted August 21, 2015 I believe the FCCs would still be available if you cancel before final payment. Link to comment Share on other sites More sharing options...
skynight Posted August 21, 2015 #8 Share Posted August 21, 2015 I do, but it's not past final payment so no penalty. I also booked with FCC so it would be only $100x2 anyway. The Future Cruise Deposits will be placed back into your accounts. Remember to confirm this when you call to cancel. The exception is if your bookings had non-refundable deposits. Link to comment Share on other sites More sharing options...
pompeii Posted August 21, 2015 Author #9 Share Posted August 21, 2015 The Future Cruise Deposits will be placed back into your accounts. Remember to confirm this when you call to cancel. The exception is if your bookings had non-refundable deposits. I called this morning and we're all good. FCC back in the bank. It really pained me to cancel because I had a great rate due to the casino promo earlier this year and I had snagged a good cabin. Oh well, there's always next year...... Link to comment Share on other sites More sharing options...
Zion21 Posted August 21, 2015 #10 Share Posted August 21, 2015 I would certainly call them. It's much easier for them to push back over email or messages when you can explain your situation much better over the phone. Although get a confirmation! Link to comment Share on other sites More sharing options...
Thrak Posted August 21, 2015 #11 Share Posted August 21, 2015 We have to cancel our upcoming Hawaii cruise and I wondered if there is a place to cancel on the website? Or do I have to call Princess? I can never remember to call when they're open or if I do remember, I'm at work or some other time when I can't easily make the call... I have Princess as a speed dial button on my office phone. :) Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 21, 2015 #12 Share Posted August 21, 2015 There is no way to cancel your Princess cruise on the web. Need to call them. Link to comment Share on other sites More sharing options...
emmak8 Posted August 21, 2015 #13 Share Posted August 21, 2015 Make sure you get confirmation of the cancellation in writing---- email OK. Easier to be proactive and avert problems. Link to comment Share on other sites More sharing options...
SoCal Cruiser78 Posted August 21, 2015 #14 Share Posted August 21, 2015 I have Princess as a speed dial button on my office phone. :) :):):) Link to comment Share on other sites More sharing options...
riclop Posted August 21, 2015 #15 Share Posted August 21, 2015 We have to cancel our upcoming Hawaii cruise and I wondered if there is a place to cancel on the website? Or do I have to call Princess? I can never remember to call when they're open or if I do remember, I'm at work or some other time when I can't easily make the call... You have to call. Link to comment Share on other sites More sharing options...
GeeDunk Posted August 21, 2015 #16 Share Posted August 21, 2015 I called this morning and we're all good. FCC back in the bank. It really pained me to cancel because I had a great rate due to the casino promo earlier this year and I had snagged a good cabin. Oh well, there's always next year...... Glad to hear that every thing worked out for you.:D Link to comment Share on other sites More sharing options...
Rare oskidunker Posted August 22, 2015 #17 Share Posted August 22, 2015 Many things can be purchased on line. Few can be cancelled on line. They want the opportunity to try to get you to change their minds Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now