denamo Posted February 16, 2016 #101 Share Posted February 16, 2016 Thank you! I really do try to be up beat and not a downer, I also try hard to help with the special needs/ differently abled passengers, but things were just not right with this cruise. You are so right about kindness! Great review, and your posts have been upbeat. We too learned the hard way not to do a ship that repositions to a new port or after a dry dock on the first cruise. We were on a RCCL Alaska cruise on the Serenade on her inaugural year. The ship had been in Hawaii and then shifted to Alaska. Oh, my! New staff, new changes to menu, new drink menu. The poor staff was exhausted from cruising from Hawaii to Alaska with many sea days. Everything was a bit off. Grumbling staff was the norm. Seemed like they had a manager shift who didn't have a clue how to implement the changes. While we LOVED Alaska, and things being a bit off didn't dampen our enthusiasm to see all that Alaska has to offer, it is a cruise we often refer to as memorable due to things lacking. :( So sorry you were unable to change your cruise due to no accessible cabins. We look forward to cruising on the Liberty while she is in Galveston, but due to yours and others reviews, glad we couldn't be on board early after dry dock. Link to comment Share on other sites More sharing options...
laurac22 Posted February 16, 2016 Author #102 Share Posted February 16, 2016 Great review, and your posts have been upbeat. We too learned the hard way not to do a ship that repositions to a new port or after a dry dock on the first cruise. We were on a RCCL Alaska cruise on the Serenade on her inaugural year. The ship had been in Hawaii and then shifted to Alaska. Oh, my! New staff, new changes to menu, new drink menu. The poor staff was exhausted from cruising from Hawaii to Alaska with many sea days. Everything was a bit off. Grumbling staff was the norm. Seemed like they had a manager shift who didn't have a clue how to implement the changes. While we LOVED Alaska, and things being a bit off didn't dampen our enthusiasm to see all that Alaska has to offer, it is a cruise we often refer to as memorable due to things lacking. :( So sorry you were unable to change your cruise due to no accessible cabins. We look forward to cruising on the Liberty while she is in Galveston, but due to yours and others reviews, glad we couldn't be on board early after dry dock. Yes this was our experience as well. Oh well live and learn. Still a beautiful ship, but just maybe not the ship for us. Which is a real bummer because its our home port :(They need to work on their accessibility issues. Most people don't have to worry about that though. Happy future sailings to you!! Link to comment Share on other sites More sharing options...
missy2662 Posted February 16, 2016 #103 Share Posted February 16, 2016 Internet was extremely slow. Could not even get on at times. Online picture ordering was terrible! Kids water park was fun, closed the first two days of sailing. They were still working on it as well as the water slides. Balcony stateroom did not have anything upgraded or remodeled. Link to comment Share on other sites More sharing options...
tlatrice Posted February 16, 2016 #104 Share Posted February 16, 2016 Balcony stateroom did not have anything upgraded or remodeled. :eek: What??? Not good. I was looking forward to sailing on Liberty since it's in Galveston. But I don't want a room that's outdated. Link to comment Share on other sites More sharing options...
mareed Posted February 17, 2016 #105 Share Posted February 17, 2016 :eek: What??? Not good. I was looking forward to sailing on Liberty since it's in Galveston. But I don't want a room that's outdated. Yeah, I'm also disappointed to read this. Our curtains in our balcony cabin last Dec. had holes you could see through that let a lot of light through. Guess we need to bring black-out curtains now in addition to our foam eggcrate mattress pads! Link to comment Share on other sites More sharing options...
OfTheSeasCruiser Posted February 17, 2016 #106 Share Posted February 17, 2016 :eek: What??? Not good. I was looking forward to sailing on Liberty since it's in Galveston. But I don't want a room that's outdated. This wasn't really a surprise. Link to comment Share on other sites More sharing options...
twalker002 Posted February 17, 2016 #107 Share Posted February 17, 2016 :eek: What??? Not good. I was looking forward to sailing on Liberty since it's in Galveston. But I don't want a room that's outdated. Deck 12 has new baconies E2 along with the panoramic rooms. Whenever they open them. Link to comment Share on other sites More sharing options...
Thetrail Posted February 17, 2016 #108 Share Posted February 17, 2016 Now that sucks. I imagine a lot of people booked this cruise just for the waterslidesI would have to classify them as well simply put....IDIOTS....:rolleyes::rolleyes: Link to comment Share on other sites More sharing options...
Aquahound Posted February 17, 2016 #109 Share Posted February 17, 2016 Agreed. I never have, and never will, book a cruise right after a dry dock. Isn't that a cardinal rule of cruising? Link to comment Share on other sites More sharing options...
JaniceB Posted February 17, 2016 #110 Share Posted February 17, 2016 Thank you for all your time letting us know about your cruise and the ship itself. Link to comment Share on other sites More sharing options...
laurac22 Posted February 17, 2016 Author #111 Share Posted February 17, 2016 Isn't that a cardinal rule of cruising? If it isn't it should be! Had I know that it was going into dry dock before I booked it I never would have done so. Link to comment Share on other sites More sharing options...
mrizer7773 Posted February 17, 2016 #112 Share Posted February 17, 2016 For the love of Christ!!!! You guys are freaking me out! Just booked my first cruise ever and am booked for a room on 12. Surely they will have a lot of these kinks worked out by April.... Right?????? Link to comment Share on other sites More sharing options...
J and J Posted February 17, 2016 #113 Share Posted February 17, 2016 For the love of Christ!!!! You guys are freaking me out! Just booked my first cruise ever and am booked for a room on 12. Surely they will have a lot of these kinks worked out by April.... Right?????? I am sure it'll be ready by then. Link to comment Share on other sites More sharing options...
laurac22 Posted February 17, 2016 Author #114 Share Posted February 17, 2016 For the love of Christ!!!! You guys are freaking me out! Just booked my first cruise ever and am booked for a room on 12. Surely they will have a lot of these kinks worked out by April.... Right?????? By April everything should be good to go!! If its your first cruise, you likely wouldn't notice all the little things anyway:) You will love Liberty and your first cruise...I'm sure of it! Link to comment Share on other sites More sharing options...
wolfganghowell Posted February 17, 2016 #115 Share Posted February 17, 2016 mrizer - you'll be fine. And since you are new to Cruise Critic as well, there's a lot of nitpicking here and more than enough stupid complaints and rants. Take it all in stride and have fun planning your first cruise. Link to comment Share on other sites More sharing options...
molsonschooner Posted February 17, 2016 #116 Share Posted February 17, 2016 I would have to classify them as well simply put....IDIOTS....:rolleyes::rolleyes: Judging by what I have read on other threads there must be quite a few idiots Link to comment Share on other sites More sharing options...
twalker002 Posted February 17, 2016 #117 Share Posted February 17, 2016 For the love of Christ!!!! You guys are freaking me out! Just booked my first cruise ever and am booked for a room on 12. Surely they will have a lot of these kinks worked out by April.... Right?????? This is our first cruise with Royal as well and we are on deck 12 too. Cruising April 24th. good news is those rooms are completely new didn't exist until the refurbishment. So we will have all new everything up there. I haven't paid much attention to the comments unless it pertains to just general stuff on the ship not anything regarding suites or diamond ratings Link to comment Share on other sites More sharing options...
05mak05 Posted February 17, 2016 #118 Share Posted February 17, 2016 Subscribed. Link to comment Share on other sites More sharing options...
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