BellaBaci4 Posted March 25, 2016 #1 Share Posted March 25, 2016 Hi All I missed a call from Princess today, Can you get an upsell call if you booked with an agency? Does it have to go thru rhe agency? Thanks Bella Link to comment Share on other sites More sharing options...
paul929207 Posted March 25, 2016 #2 Share Posted March 25, 2016 Yes, you can get an upsell if booked thru an agency. I believe any offer would come thru your TA Link to comment Share on other sites More sharing options...
Astro Flyer Posted March 25, 2016 #3 Share Posted March 25, 2016 (edited) A couple of days ago my TA received an upsell offer by email which she sent to me but we didn't want to pay 30% more for a port intensive 7 day cruise. Edited March 25, 2016 by Astro Flyer Link to comment Share on other sites More sharing options...
Pam in CA Posted March 25, 2016 #4 Share Posted March 25, 2016 (edited) Yes, any upsell offer goes through your TA. I received one a couple of weeks ago, which I rejected. My TA emailed me a copy of the offer from Princess and then called me. Edited March 25, 2016 by Pam in CA Link to comment Share on other sites More sharing options...
RetiredNTraveling Posted March 27, 2016 #5 Share Posted March 27, 2016 Our latest Up-Sell came by email from our TA quickly followed by a call. We jumped at it as it was a 15 day Hawaii, with lots of sea days. Just Mike Link to comment Share on other sites More sharing options...
long cruiser Posted March 27, 2016 #6 Share Posted March 27, 2016 Up sells used to be upgrades. long cruiser Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted March 27, 2016 #7 Share Posted March 27, 2016 I received a call directly from Princess even though I booked through a TA. It was early in the morning the day before the cruise. I was offered an upgrade for no charge and the guy was calling to see if I wanted it. Even though it was only an inside to an obstructed oceanview, it was really a nice upgrade as our room had virtually no obstruction. Anyhow, everyone states the call or email goes through your TA and I just wanted to state that mine was a call directly through the cruiseline, even though I booked through a TA. The caller ID showed Palmdale, of note. It was very early in the morning ... I started worked at 7 AM and it was before that. Luckily, I answered the phone -- 5 minutes earlier, I would have been driving and let it go to voicemail. I didn't get the impression that the guy leaving the offer would have left a voicemail. It was all very last minute. PS -- I always have my reservation listed for a meta upgrade only. Link to comment Share on other sites More sharing options...
dandylion Posted March 28, 2016 #8 Share Posted March 28, 2016 I have not cruised Princess in several years and have one booked in September. How do you "list" your reservation for an upgrade/upsell? Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted March 28, 2016 #9 Share Posted March 28, 2016 I have not cruised Princess in several years and have one booked in September. How do you "list" your reservation for an upgrade/upsell? There is nothing to list that states you will accept an upsell but for an upgrade, you can tell them that you will accept any upgrade or a meta upgrade only when you first book. I think you can even book it this way online through Princess, but cannot remember for sure. If you state you will take a meta upgrade only, it means that they can only upgrade you to the next major category or better ... inside to oceanview or better, oceanview to balcony or better, balcony to mini suite or better, etc. From my experience, it doesn't happen often. Link to comment Share on other sites More sharing options...
Rare 4cats4me Posted March 28, 2016 #10 Share Posted March 28, 2016 I received a call directly from Princess even though I booked through a TA. It was early in the morning the day before the cruise. I was offered an upgrade for no charge and the guy was calling to see if I wanted it. Even though it was only an inside to an obstructed oceanview, it was really a nice upgrade as our room had virtually no obstruction. Anyhow, everyone states the call or email goes through your TA and I just wanted to state that mine was a call directly through the cruiseline, even though I booked through a TA. The caller ID showed Palmdale, of note. It was very early in the morning ... I started worked at 7 AM and it was before that. Luckily, I answered the phone -- 5 minutes earlier, I would have been driving and let it go to voicemail. I didn't get the impression that the guy leaving the offer would have left a voicemail. It was all very last minute. PS -- I always have my reservation listed for a meta upgrade only. When they called, did the caller ID say "Princess Cruises" Palmdale. Or just a number with the word Palmdale? Because now that you mention it, we did receive a call or two from the Palmdale area a few weeks ago. Thanks Link to comment Share on other sites More sharing options...
Rare monkey@cruise Posted March 28, 2016 #11 Share Posted March 28, 2016 Didn't know that Princess does upsell. Also didn't know about meta upgrades. Sure learn lots on this board. Thanks!:) Link to comment Share on other sites More sharing options...
Astro Flyer Posted March 28, 2016 #12 Share Posted March 28, 2016 (edited) Up sells used to be upgrades.long cruiser Didn't know that Princess does upsell. Also didn't know about meta upgrades. Sure learn lots on this board. Thanks!:) Princess discovered that enough passengers are willing to pay a reasonable amount for an upsell & since then there seems to be fewer free upgrades. Edited March 28, 2016 by Astro Flyer Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted March 29, 2016 #13 Share Posted March 29, 2016 We took advantage of two of these offers last year but turned one down we received today. We have a mini suite on a 4 day coastal cruise in May and were offered an upsell to a full suite for $299 per person. As much as I love the suite life, had to say no to this one. Link to comment Share on other sites More sharing options...
cruiselvr1 Posted March 29, 2016 #14 Share Posted March 29, 2016 Up sells used to be upgrades.long cruiser I wonder what happen to the fairy, I guess she retired. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted March 29, 2016 #15 Share Posted March 29, 2016 I wonder what happen to the fairy, I guess she retired. Sent from my iPad using Forums mobile app The upgrade fairy figured out that it wasn't worth it to work for free and her sister the upsell fairy took her job... Link to comment Share on other sites More sharing options...
WupperAV Posted March 29, 2016 #16 Share Posted March 29, 2016 Ya! We're only getting like $600 in free OBCs now. Don't need the upgrade anyway. Liek a balcony, don't need a suite as we don't spend enough time in a room on a cruise anyway. We even have an electric wheelchair . Link to comment Share on other sites More sharing options...
easyboy Posted March 29, 2016 #17 Share Posted March 29, 2016 Up sells used to be upgrades.long cruiser I noticed this on Royal and Regal for balcony cabins. Link to comment Share on other sites More sharing options...
LoveThisCruisingThing Posted April 12, 2016 #18 Share Posted April 12, 2016 Had an upsell call for my 2016 cruise (agent got it and called me). An 8 day cruise to Mexico. $150 to move from obstructed to balcony. Took it with no hesitation. First time I had to pay I've been lucky. 5/6 cruises with a free upgrade. Grace Link to comment Share on other sites More sharing options...
hpeabody Posted April 12, 2016 #19 Share Posted April 12, 2016 I can attest that upgrade fairy does still exist. On my recent Sapphire cruise I was upgraded from Emerald deck obstructed ocean view mid-aft to Aloha balcony aft. I was never notified by anyone, it just happened. Link to comment Share on other sites More sharing options...
wintersno Posted April 12, 2016 #20 Share Posted April 12, 2016 Up sells used to be upgrades.long cruiser Upgrades will be back instead of up sells as soon as people stop to pay for up sells. Maybe cruises are to cheap and cruisers have too much disposable income :cool:. Link to comment Share on other sites More sharing options...
Croptop Posted April 12, 2016 #21 Share Posted April 12, 2016 Upgrades will be back instead of up sells as soon as people stop to pay for up sells. As a CCL shareholder, I'm happy to see people paying for up-sells. :D Link to comment Share on other sites More sharing options...
hollon Posted April 12, 2016 #22 Share Posted April 12, 2016 What's the phone number that's showing up on your phone so we know it's Princess (just in case :D Link to comment Share on other sites More sharing options...
easyboy Posted April 12, 2016 #23 Share Posted April 12, 2016 What's the phone number that's showing up on your phone so we know it's Princess (just in case :D Caller ID on my phone was "Princess" Link to comment Share on other sites More sharing options...
caribill Posted April 13, 2016 #24 Share Posted April 13, 2016 Upgrades will be back instead of up sells as soon as people stop to pay for up sells. That may never happen. Posts on several threads have people salivating waiting to be offered an upsell. Link to comment Share on other sites More sharing options...
Mapu Posted April 13, 2016 #25 Share Posted April 13, 2016 That may never happen. Posts on several threads have people salivating waiting to be offered an upsell. We received an "upsell" offer on the Royal Princess for a Penthouse suite for $999 per person additional. Currently we are in a mini-suite with an extended angled balcony. I never responded to the offer. I think there are others out there that would respond similarly. Link to comment Share on other sites More sharing options...
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