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What is so bad about the Constellation??

yvonneh

By yvonneh,
in Celebrity Cruises

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yvonneh

yvonneh

Posted
Posted

I have a cruise on the Constellation booked this summer. Most of the recent reviews I have read are terrible! :eek: How bad is it really? Can someone who has sailed recently let me know?

 

I know she is going into dry dock before we sail, but not sure that will cover all the issues / complaints.

 

Thank you!

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bubbachief

bubbachief

Posted
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We spent 38 days on the Constellation in November/December last year. It was one of the best three cruises we have taken out of 40. I don't understand what people are complaining about. It was the the first Celebrity cruise on the itinerary and there was an issue in Abu Dhabi dealing with immigration one night, but while inconvenient, was not that big of a deal.

We thought the food was great, crew outstanding, and the ports interesting. There will always be some who will find something to complaint about.

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HokiePoq

HokiePoq

Posted
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We just booked the Constellation. We had to cancel last year, not due to the Connie cruise, but due to a land tour in Turkey which became unsafe.

I love the M class ships....elegant and just the right size for us. My experience is that the staff onboard determines the experience, not the ship. One of our best cruises ever was on a ship that was one of the least attractive. That hotel director gave us the best cruise ever.

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nusailor

nusailor

Posted
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We did a TA on Constellation. While it was our third TA, I was a little worried as first two had been on Liberty of the Seas and Oasis of the Seas. Big ships, lots to do. Was concerned as I thought that there would be less to do. Boy was I mistaken,,,our Cd was Alejandro and he had that ship jumping. Totally agree with previous poster that a memorable cruise is created by the staff. Their energy and enthusiasm communicates down to the passengers. Last cruise on Eclipse was a letdown. Love the Eclipse but Cd was a disappointment. Hopefully Sue will be back before next one. I try and read Arno's who's on board when booking last minute. Thank you Arno!

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Beanb41

Beanb41

Posted
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2000 people a week sail on the Constellation and nearly every cruise is sold out. There have been about twenty complaints about someone's individual experiences. Don't you think if there was a serious issue people would have been screaming from the rooftops and the issues addressed.

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cheeseheads4ever

cheeseheads4ever

Posted
Posted

We just got off Summit over the weekend which is close to same ship or class as Connie. It too is an older ship,but spotlessly clean..some areas show some wear but food, staff, customer service, casino, MDR, room attendant are excellent. Didnt find any food tough or inedible.

Drink packages were nice to have....Im just saying weve been on both m class ships and loved them both..if anyone has any questions please write..

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theriac

theriac

Posted
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I was on the Constellation in November and loved it. The ship was the perfect size, clean, and had an amazing and attentive staff. It was my first cruise on X and booked another onboard. I just got of the Silhouette a few weeks ago and as much as I loved that ship, I still liked the Constellation a lot more. I booked another cruise on the Millennium because I loved that class of ships so much.

 

Like anything if you look for reasons to be weary you will find them. I hope you have a great cruise!

 

Sent from my SM-G920V using Forums mobile app

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clr315

clr315

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I was disappointed when on her but it didn't ruin my time. Was it horrible.....no....was it fantastic no. My issue at the time was the main dining room. They were so disorganized from seating to service to the food. I think it was the only time I have sent food back on a cruise. But that varies and changes so don't think that will happen on your cruise! I'm sure you will enjoy.

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aprilfool1991

aprilfool1991

Posted
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We were on the Comstellation from 2nd January to 11th. Apart from queuing to board for one and a half hours, because all the buses from the airport arrived together, everything went perfectly.

This was our fourth cruise with celebrity and our first on the constellation and the constellation is now our favourite ship. The staff were excellent, couldn't do enough for us, the food in the main diningroom was good and so was the nightly show in the theatre. People are more likely to post a review when something goes wrong and there's no pleasing some folks so don't worry about the reviews.

 

 

Sent from my iPhone using Forums

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Leeleesmith

Leeleesmith

Posted
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We were on the Connie in 2014 and did oasis class royal in 2013 and yes we were not impressed. We had done Celebrity equinox in 2011 and had a wonderful cruise.

 

the connie is an oldership and the pictures online are not really the impression you get on the connie only upgrade was a new bar. Its a very tired ship even for new folks that have never cruised before would notice that.

 

the shows were great really enjoyed them. But we were not happy with the things to do onboard the ship and the buffet really was not celebrity standards, the equinox buffet was great this one was not so we avoiding eating there. food in main dining was tasty loved that!

 

the tour operators that celebrity used not so great...

 

Our room was not clean to any cruise ship or hotel standards either which was a surprise, i read another poster say that she wiped with her hand allot of dust off the table that she was really upset about this.

 

would i cruise the connie again, no we will try Princess next and crossing our fingers..

 

:(

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yvonneh

yvonneh

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Thank you for your replies. I have sailed with X several times and cleanliness has never been an issue. That would concern me.

 

I do not eat at the buffet (I prefer Aqua Spa Cafe) and do not take ship excursions, so those are not deal breakers.

 

Happy to hear you like the MDR food and entertainment!

I am a foodie, and will certainly miss Luminae on this sailing. That being said, we have always been very satisfied in the MDR.

 

This cruise has only 1 sea day, so we won't be on the ship that much.

 

I am so happy to hear all the positives!

 

Thanks again~

 

 

 

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florence11

florence11

Posted
Posted

We have booked Constellation for Feb 2018 and I have also been looking at reviews and could not believe how bad they were, but do feel a bit better after reading this. I know it will not be perfect as nothing is but as long as its clean and the food is good I don't mind.

 

We have sailed with Celebrity before on Reflection, Eclipse and Millennium (which is old but was nice) I am hoping its going to be a mixture of all 3 but you know the saying "You can't please everyone all the of time.:)

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suekay

suekay

Posted
Posted

We were on Connie in December with four friends who had never sailed on Celebrity before although they have sailed on many other lines. All of us loved it. Yes, the ship is getting old and yes, there are patches of rust and other signs of wear, but it didn't spoil our cruise in any way. Cabins were clean, we liked the food in both the main dining room and buffet, and we enjoyed our evenings in the Schooner Bar. No complaints from us!

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  • 2 weeks later...
Retired Independent

Retired Independent

Posted
Posted

We just cruised on Constellation from Abu Dhabi to Singapore.

 

One comment, do NOT have room 1111. You can get called at all hours with weird calls. That is because there are over 1,000 staff members, each with a mobile unit. If one of them does not put the keypad on lock, and happened to lean on "1", your room will get called. The same with room phones.

 

The problem is, we complained. The Guest Relations Manager was very helpful, but no solution. The only solution was to block all calls, which became big inconvenience to our friends on the same cruise.

 

They knew about the problem back in 2012, and the company did not bother to fix it, nor notify the guests of the potential problem That sickens me. I lost sleep for 2 nights before figuring out the problem. Vacation totally ruined. No one needs that.

 

Other than that, 95% of the staff is extremely friendly and helpful. Food is very good in the Blu Restaurant, the special restaurant for Aqua class. They really catered to my gluten free needs, including cooking special desserts for me every night. However, the two Specialty restaurants charged $45-50 per person, and the quality of food was not any better than the main dining room. No wonder they were having trouble attracting guests. They were supposed to add Qsine in May. That should at least be more variety.

 

Getting the Indian visa was pretty hairy, especially since we arranged for a private tour and they scheduled us to get the visa real close to the time to get on shore. Not much help from the staff there, totally confusing messages from different personnel. That's when I ran into one of those very unfriendly staff who actually yelled at me for not following her procedure, and I was just following the advice of other staff members.

 

I always like Celebrity. But this cruise really put a damper on my faith in the Celebrity staff overall.

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  • 1 month later...
mulba

mulba

Posted
Posted

Just back from Singapore, Brunei, Vietnam and Thailand. The ship is wonderful, like a previous poster said if a bit of rust on the handrails at the Ocean liners bar and a bit on the balconies upset you then don't go.

Staff very friendly and food was good. The pasta and the stir fry were excellent especially if you like spicy.

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