Celebrity Shoreside Concierge?

[SadieC]

Just received an email that we have a shoreside concierge available to help with shore excursions, dining reservations or beverage packages. Is this new? We are in a Celebrity Suite for the first time on our Panama cruise, and wondering if this might be a suite perk?

Just wondering if anyone has used this service and if so, how best should we proceed? Would love some ideas for excursions-especially for Cartegena, Colon and Puerto Gautemala from Celebrity's point of view.

[TommyD3]

Just received an email that we have a shoreside concierge available to help with shore excursions, dining reservations or beverage packages. Is this new? We are in a Celebrity Suite for the first time on our Panama cruise, and wondering if this might be a suite perk?

Just wondering if anyone has used this service and if so, how best should we proceed? Would love some ideas for excursions-especially for Cartegena, Colon and Puerto Gautemala from Celebrity's point of view.

Yes it is a suite perk. Celebrity suites and above plus Zenith. We normally get a call about 2 days before the cruise....

[chemmo]

Our calls have generally been about two weeks pre cruise. They will forward room requests (example pillow type) to your butler and pre book speciality dining...

 

They can prebook excursions for you but may not have expertise to advise you re the excursions offered. Ask if they have actually experienced the excursions....If you choose to go ahead and book but have unanswered questions on boarding ask the Michael's Club host to check for you...you can cancel/change, I am fairly sure it is 24hrs notice.

 

Have a great cruise!

[MikeMary4449]

Hi Cam and Nancy, We are on this Panama Canal cruise with you and also in a Celebrity Suite. We agree with

what TommyD3 and chemo have posted. Our experience has been that we were contacted 2-3 weeks prior to

sailing. The shoreside concierge will not provide information about non-ship excursions, but are helpful with

onboard special requests and reservations. Looking forward to meeting you in Michael's Club!

 

Mike and Mary

[emmas gran]

Hi

We have done 2 RS and 1 CS to date our friends did a CS also. No call or e/mail for CS both on Constellation.

Liz

[SadieC]

Hi Cam and Nancy, We are on this Panama Canal cruise with you and also in a Celebrity Suite. We agree with

what TommyD3 and chemo have posted. Our experience has been that we were contacted 2-3 weeks prior to

sailing. The shoreside concierge will not provide information about non-ship excursions, but are helpful with

onboard special requests and reservations. Looking forward to meeting you in Michael's Club!

 

Mike and Mary

Hi Mike and Mary! Thanks very much for this and look forward to meeting you both in November:D. Haven't got all excursions sorted about, but am working on it. Are you doing any excursions through Celebrity?

Cam and Nancy

[MikeMary4449]

Hi Mike and Mary! Thanks very much for this and look forward to meeting you both in November:D. Haven't got all excursions

sorted about, but am working on it. Are you doing any excursions through Celebrity?

Cam and Nancy

 

Hi Cam and Nancy, We haven't looked at excursions yet. Suggest you contact us by email: mserraino at outlook

dot com . This will be our 15th Celebrity cruise all in a CS or RS. Love to talk to you.

 

Mike and Mary

[jules815]

Is the Shoreside Concierge the person I should request distilled water and an extension cord (if needed, not sure of outlet situation in our room) for my husband's CPAP? When we've cruised with RC in the past, there was a special needs department and I contacted them via email.

[CHEZMARYLOU]

You can do it either way, shore side concierge or special needs.

[Alakegirl]

Most order from Special needs but if you are in one of the upper suites the shoreside Concierge can take care of it.