39august Posted September 23, 2017 #1 Share Posted September 23, 2017 Do no shows get taxes and port fees refunded, please? Link to comment Share on other sites More sharing options...
Clarea Posted September 23, 2017 #2 Share Posted September 23, 2017 Do no shows get taxes and port fees refunded, please? Yes, and anything else they have purchased pre-cruise. Link to comment Share on other sites More sharing options...
grapau27 Posted September 23, 2017 #3 Share Posted September 23, 2017 Yes, and anything else they have purchased pre-cruise. Including prepaid gratuitys. Sent from my Kestrel using Forums mobile app Link to comment Share on other sites More sharing options...
molly361 Posted September 23, 2017 #4 Share Posted September 23, 2017 It goes back to the credit card not as OBC correct? Sent from my BG2-W09 using Forums mobile app Link to comment Share on other sites More sharing options...
grapau27 Posted September 23, 2017 #5 Share Posted September 23, 2017 It goes back to the credit card not as OBC correct? Sent from my BG2-W09 using Forums mobile app It did for us in November 2011. Sent from my Kestrel using Forums mobile app Link to comment Share on other sites More sharing options...
Clarea Posted September 23, 2017 #6 Share Posted September 23, 2017 It goes back to the credit card not as OBC correct? If someone is a no show, there is no onboard account. Link to comment Share on other sites More sharing options...
grapau27 Posted September 23, 2017 #7 Share Posted September 23, 2017 It did for us in November 2011. Sent from my Kestrel using Forums mobile app They sent us a cheque for our prepaid tips with a letter 2 weeks explaining the refund. Sent from my Kestrel using Forums mobile app Link to comment Share on other sites More sharing options...
molly361 Posted September 23, 2017 #8 Share Posted September 23, 2017 If someone is a no show, there is no onboard account. DUH!!!:halo::halo::halo: Link to comment Share on other sites More sharing options...
39august Posted September 24, 2017 Author #9 Share Posted September 24, 2017 Thanks to all. Link to comment Share on other sites More sharing options...
The Sunset Glow Posted December 12, 2017 #10 Share Posted December 12, 2017 Does anyone have a link to this policy in writing? We had a no-show on our TA in October but Royal is saying only the taxes get refunded. Link to comment Share on other sites More sharing options...
Clarea Posted December 12, 2017 #11 Share Posted December 12, 2017 Does anyone have a link to this policy in writing? We had a no-show on our TA in October but Royal is saying only the taxes get refunded. I've never seen this policy in writing. Plus, the only refunds I've seen are taxes and any pre-cruise purchases. Link to comment Share on other sites More sharing options...
The Sunset Glow Posted December 12, 2017 #12 Share Posted December 12, 2017 I've never seen this policy in writing. Plus, the only refunds I've seen are taxes and any pre-cruise purchases. Port charges are not refunded? Link to comment Share on other sites More sharing options...
Clarea Posted December 12, 2017 #13 Share Posted December 12, 2017 Port charges are not refunded? I suspect the term "port charges" is a bit nebulous. Royal breaks out portion of the fare called "non-commisionable fees", which may have started out being port charges, but is basically anything they want it to be now. Anyhow, these are wrapped up into the basic fare and I've not seen these refunded. Link to comment Share on other sites More sharing options...
The Sunset Glow Posted December 12, 2017 #14 Share Posted December 12, 2017 I suspect the term "port charges" is a bit nebulous. Royal breaks out portion of the fare called "non-commisionable fees", which may have started out being port charges, but is basically anything they want it to be now. Anyhow, these are wrapped up into the basic fare and I've not seen these refunded. Thanks, Bob. Link to comment Share on other sites More sharing options...
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